Banquet & Beverage Supervisor

4 weeks ago

Rama, Canada Casino Rama Resort Full time

**Job Type: Full-Time**

**The Gateway to Your Future**
The Banquet & Beverage Supervisor is a key player on the Gateway hospitality team, directing staff in a way that is motivational and inspiring. You will help maintain Gateway’s policies and procedures and provide knowledge, support and coaching. If you are dedicated to creating a memorable experience for our guests, we want to hear from you.

**We Provide**
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities

**Salary**
- Starting: $51,700
- 6 Months: $52,800
- 1 Year: $56,375

**Key Responsibilities**
- Maintains regular contact with all necessary parties to ensure successful event execution
- Completes various tasks to ensure effective operations, including planning for adequate C.R.E.W. members levels and managing payroll. Oversees scheduling to ensure C.R.E.W. members meets expected business levels
- Conducts daily inspection for quality of the cleaning and maintenance of all areas and equipment ensuring adherence to regulations, standards and policies
- Monitors daily operations to ensure compliance with regulations and internal standards, policies and procedures. Reviews and makes recommendations for changes or creation of policies or procedures as required
- Promotes and models the highest level of customer service, ensuring that C.R.E.W. members deliver a maximum level of service and customer satisfaction is achieved and maintained. Works quickly to resolve customer complaints
- Monitors daily operations to ensure compliance with regulations and internal standards, policies and procedures. Reviews and makes recommendations for changes or creation of policies or procedures as required
- Supervises C.R.E.W. members and manages the performance of individuals through ongoing coaching, feedback and development to motivate, engage and drive a high performing team
- Control all Liquor, wine and beer inventories, purchasing and storage
- Plan, schedule, organize varied types of Banquet functions from Plated Galas, Buffets, Corporate luncheons, group Coffee breaks and business breakfasts etc.
- Plan, schedule and organize concessions and bar service for all events in the Entertainment center

**What You Bring**
- Minimum 2 to 3 years of experience in a leadership position within the food and beverage industry.
- Banquet & beverage experience and product knowledge an asset.
- Knowledge and experience working with the Liquor License Act.
- Experience working in a unionized environment is an asset.
- Possess exceptional customer relations and communication skills.
- Proficient in Word and Excel coupled with good computer aptitude for scheduling and inventory systems.
- Able to work flexible hours including overnight, weekend and holiday shifts.
- Able to multi-task, prioritize and be well organized.

**Why Work for Us?**

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