Settlement Worker

2 weeks ago

Vancouver, Canada Multicultural Helping House Society Full time

**Job Summary**
- permanent residents, live-in caregivers and refugees by providing:

- Needs Assessment and Referrals
- Information and Orientation and group workshops
- Community Connections and other related services.

Please note that this position is temporarily hybrid (a mix of work from home and in-person work).

**Key Duties and Responsibilities**
- Conducts needs assessment on various settlement areas such as employment, housing, language, education, community connections, and others;
- Provides case management and refers clients to appropriate community services such as employment service providers, government and community services;
- Provides newcomers with settlement and integration information and orientation sessions (one-on-one and group sessions) that aim to give clients an overall view of life in Canada, enabling clients to access information while providing guidance needed to settle in their new community;
- Able to target and recruit newcomers to ensure awareness of settlement services;
- Establishes and maintains effective working relationships and liaises with government, schools, professional and business associations and other community service providers, as necessary, to ensure the provision of accurate information to newcomers;
- Prepares monthly statistical reports and other detailed information required;
- Participates in community events and activities to provide community outreach to newcomer families;
- Performs other related duties as assigned.

**Qualifications**
- Bachelor's degree in social services, sciences, humanities or counselling or another related discipline and/or equivalent knowledge, skills and life experience
- Experience working with immigrants, live-in caregivers and refugees
- Knowledge of current legislation, services and information affecting newcomers; knowledge of issues affecting caregivers and newcomers
- Excellent understanding of settlement and integration programs
- Fluency in a second language (preferred)
- Knowledge of iCARE system is an asset
- Experienced in organizing, planning and conducting workshops and events
- Experienced with one-on-one settlement service delivery
- Demonstrated skills in interpersonal and intercultural communication
- Excellent time and resource management skills
- Able to work independently as well as part of a team

**Skills and Abilities**
- Communicate effectively in both written and spoken English
- Demonstrated ability to courteously deal with clients, staff and the public who come from different cultural backgrounds
- Strong computer skills including MS Office Suite and internet access; able to maintain an accurate database
- Case Management experience
- Ability to design, promote, deliver and facilitate orientation and education workshops; plan and implement events related to settlement
- Sound knowledge of community and agency resources

**Other Requirements**
- Clear criminal record check (Vulnerable sector)
- Access to internet, a computer and cell phone.

**Wage and Benefits**

Subject to funding confirmation. This is a full-time position, 35 hours/wk, with CPP, EI, WCB, 4% vacation. Health benefits effective after probationary period. No employer pension plan.

**CLOSING DATE**

**Salary**: $23.00-$25.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Vancouver, BC V5V 4H4

Application deadline: 2023-07-11
Expected start date: 2023-07-31

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