Client Care Coordinator

1 month ago

Brampton, Canada Job Skills Full time

**Client Care Coordinator**

**Full-time Opportunity**

**Peel Region**

**Who we are**: Job Skills offers employment solutions connecting the skills of job seekers with the needs of employers to create a more vibrant community.

**What we need**: Results-driven individuals who:

- Are inspired by helping Clients achieve their employment goals
- Have excellent organizational skills with the ability to multi-task and problem solve
- Have a keen eye for maintaining accuracy and detail in a fast paced environment
- Have superior oral and written communication skills including an excellent telephone manner.
- Have demonstrated experience in Communication, Building Trust, Information Monitoring, Managing Work, Planning and Organizing, Technical/Professional Knowledge and Skills.
- Have a Post-secondary education, preferably in Career Development or Social Service and/or related experience
- Have a valid Driver’s license and access to a reliable vehicle

**What you will do**: The Client Care Coordinator supports the activities of the Job Skills Employment Programs and Services activities by:

- Collecting supporting documentation to verify client employment and recording into a database
- Achieving individual targets towards overall team outcomes
- Documenting all client communication promptly, providing close attention to detail and using note-taking processes
- Identifying, analyzing, and case conferencing/recommending solutions to manager
- Creating various reports to support performance measures within service delivery timeframe to identify areas of improvement
- Informing team members and manager of issues and trends
- Providing outcomes against the Key Performance Indicators (KPI) and identifying any variances and successes

**Case Management**
- Interviewing all clients to obtain employment history, educational background, and career goals, among other information, by using the Common Assessment Tool (CAT), which identifies client Stream A, B, and C
- Using the Initial Assessment (IA), identifying barriers to employment and assisting clients in developing job readiness skills and job search strategies through an Employment Action Plan (EAP)
- Assessing the need for additional assistance such as rehabilitation, financial aid, or further vocational training and making appropriate referrals
- Liaising with job development services, facilitation team, resources and information team, government departments, and other social, employment, and community agencies on mutual clients as needed to facilitate clients' progress
- Participating in delivering outreach and marketing activities within the community; including job fairs, community and employment agencies, and performing outreach to clients and employers
- Following up with clients at appropriate intervals to work towards progress and record outcomes
- Using the Motivation Interviewing (MI) counselling approach when working with the most vulnerable clients
- Ensuring all client notes and data entry is completed with accuracy and within a timely manner
- Delivering high-quality service as outlined in Job Skills’ customer service standards

QUALIFICATIONS:

- Minimum education requirement is a Post-secondary education, preferably in Career Development or Social Service and/or related experience
- Excellent customer service and organizational skills
- 2-4 years’ experience in the Social Service sector

COMPETENCIES:

- Self-Confidence
- Client Service Orientation
- Analytical Thinking
- Accountability
- Persuasive Communication
- Problem Solving
- Detail Oriented
- Multi-tasking
- Communication
- Digital Literacy
- Fostering Teamwork

**What you will get**: In addition to the satisfaction gained from helping people reach their goals, Job Skills offers a competitive _salary and benefits package_

Job Skills is a forward thinking, not-for-profit, charitable organization that is constantly developing or implementing new Programs to help individuals achieve economic independence. In doing so, we aim to contribute to the economic and social viability of our community. We are ethical, client-focused, performance-oriented and believe in the personal growth of our staff, our community and our clients.

As a _Client Care Coordinator _with Job Skills,you will work for a high performing organization that is dedicated to assisting individuals in achieving their employment goals.

**Please reply in confidence by 4:30 p.m. on Friday, March 31, 2023**

**JOB SKILLS Hiring Committee**

**Job Reference Number: BES013186**

**14-130 Davis Drive, Newmarket, ON, L3Y 2N1**

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- BRAMPTON, ON: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Class G Licence (required)

Work Location: One location

Applic

  • Client Care Coordinator

    2 months ago

    Brampton, Canada Apna Senior Care Full time

    **About us** Apna Senior Care is a small business in Brampton, ON. We are inclusive, professional, supportive, and our goal is to provide quality care matched to each individual. Our work environment includes: - Work-from-home days - Safe work environment - On-the-job training **Responsibilities**: - Developing and coordinating in-home care programs -...

  • Client Care Coordinator

    2 weeks ago

    Brampton, Canada Amplifon Full time

    **About Us**: **Amplifon**, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of **Client Care Coordinators **who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our **Client Care...

  • Client Care Coordinator

    2 weeks ago

    Brampton, Canada Job Skills Full time

    **Client Care Coordinator** **Full-time Opportunity** **Peel Region** **Who we are**: Job Skills offers employment solutions connecting the skills of job seekers with the needs of employers to create a more vibrant community. **What we need**: Results-driven individuals who: - Are inspired by helping Clients achieve their employment goals - Have...

  • Client Care Coordinator

    6 days ago

    Brampton, Canada Job Skills Full time

    **Client Care Coordinator** **Full-time Opportunity** **Peel Region** **Who we are**: Job Skills offers employment solutions connecting the skills of job seekers with the needs of employers to create a more vibrant community. **What we need**: Results-driven individuals who: - Are inspired by helping Clients achieve their employment goals - Have...

  • Client Care Coordinator

    1 month ago

    Brampton, Canada ConsidraCare Full time

    **REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE** - Minimum of 2 years supervisory or administrative experience in home care. - Excellent problem-solving skills with the ability to deal with pressure. - Experience in scheduling and directing caregiving staff. - Good communication skills in English, with the ability to communicate in clear, concise language with...

  • Client Care Coordinator

    2 weeks ago

    Brampton, Canada Amplifon Group Full time

    **Amplifon**, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of **Client Care Coordinators **who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our **Client Care Coordinators **are...

  • Client Care Coordinator

    2 weeks ago

    Brampton, Canada Amplifon Group Full time

    **About Us**:Amplifon**, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of **Client Care Coordinators **who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our **Client Care...

  • Care Coordinator

    2 weeks ago

    Brampton, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE AND BE CARED FOR - THIS IS YOUR HOME**: **Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.**: As a **Care...

  • Care Coordinator

    2 weeks ago

    Brampton, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE AND BE CARED FOR - THIS IS YOUR HOME**: **Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.**: As a **Care...

  • Care Coordinator

    5 days ago

    Brampton, Canada Home and Community Care Support Services Full time

    **Job Description**: **CARE AND BE CARED FOR - THIS IS YOUR HOME**: **Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.**: As a **Care...

  • Care Coordinator

    2 weeks ago

    Brampton, Canada Home and Community Care Support Services Full time

    Job Description Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator , you will assess and determine patient...

  • Care Coordinator

    6 days ago

    Brampton, Canada Home and Community Care Support Services Full time

    Job Description Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator , you will assess and determine patient...

  • Complex/palliative Care Coordinator

    1 month ago

    Brampton, Canada Home and Community Care Support Services Full time

    **Job Description**: Home and Community Care Support Services South West is seeking **Complex Care Coordinators**! What is a Care Coordinator? Care Coordinators are clinicians who utilize knowledge, skills, and judgement from diverse bodies of research to provide patients with safe, compassionate, and evidence-informed care. They are expert assessors of...

  • Director of Client Care

    1 month ago

    Brampton, Canada ConsidraCare Full time

    **Location**: 60 Queen Street East, Brampton **About Us**: Within less than two years since launch, ConsidraCare has seen rapid growth, marking its presence in 6 Canadian cities and an international market. We're an innovative startup transforming senior care through technology and compassionate service. **Role Overview**: We are looking for Nurses or PSWs...

  • Client Services Coordinator

    2 months ago

    Brampton, Canada Oxford Learning Centres, Inc. Full time

    **Full-Time Client Services Coordinator Wanted**: Want to add rockstar to your job title? Searching for more meaning in your career? Look no further! We know why you want to work in education, and we offer the opportunity to reach every single family who comes through our door. **Oxford Learning Fletchers Meadow, Brampton** is looking for a dynamic and...

  • Client Services Coordinator

    5 days ago

    Brampton, Canada Oxford Learning Centres, Inc. Full time

    **Full-Time Client Services Coordinator Wanted**: Want to add rockstar to your job title? Searching for more meaning in your career? Look no further! We know why you want to work in education, and we offer the opportunity to reach every single family who comes through our door. **Oxford Learning Fletchers Meadow, Brampton** is looking for a dynamic and...

  • Customer Care Representative

    17 hours ago

    Brampton, Canada Pro Care Canada (PCC) Full time

    Pro Care Canada (PCC) is currently recruiting for a highly dedicated, energetic, and motivated part time Healthcare Customer Service. The Healthcare Customer Service is responsible for growing Pro Care Canada (PCC) business, coordinating new/existing clients and new/existing staff as well as promoting our services. - This is a hybrid position. - Liaise with...

  • Client Services Coordinator

    1 month ago

    Brampton, Canada Oxford Learning Centres, Inc. Full time

    **Full-Time Client Services Coordinator Wanted**: Want to add rockstar to your job title? Searching for more meaning in your career? Look no further! We know why you want to work in education, and we offer the opportunity to reach every single family who comes through our door. Oxford Learning Fletchers Meadow, Brampton is looking for a dynamic and...

  • Office Coordinator

    1 month ago

    Brampton, Canada Ace Property Care Inc. Full time

    **Ace Property Care Inc.** **1625 Steeles Ave. E., Unit 3, Brampton, ON, L6T 4T7** **Position**: Office Co-ordinator (**1**) **Wages**: $ 27.00 - $ 27.50 per hour for 32 - 40 hours/week **Terms of employment**: Permanent Full time **Job Duties**: - Distribute work to workforce and make sure that contracts are finished on time by setting goals and...

  • Transitional Care Coordinator

    2 months ago

    Brampton, Canada William Osler Health System Full time

    Company Description One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest...