Director of Client Care

2 months ago


Brampton, Canada ConsidraCare Full time

**Location**:
60 Queen Street East, Brampton

**About Us**:
Within less than two years since launch, ConsidraCare has seen rapid growth, marking its presence in 6 Canadian cities and an international market. We're an innovative startup transforming senior care through technology and compassionate service.

**Role Overview**:
We are looking for Nurses or PSWs with previous experience in home care management to join us as the Director of Client Care in a fast-paced, evolving startup environment. This role is for those ready to lead with innovation, adaptability, and a commitment to excellence. You'll play a crucial role in our expansion, impacting the lives of seniors and caregivers alike.

**Responsibilities**:
1.
- Be the primary contact for client intake, evaluations, and assessments.
- Ensure clients and caregivers are perfectly matched, coordinating the delivery of client care services.
- Manage relationships with clients, caregivers, and external collaborators.
- Implement quality assurance measures and conduct quality visits or calls to maintain high satisfaction.

2.
- Lead recruitment, training, and development of caregiving staff.
- Ensure all operations comply with relevant policies and procedures.
- Effectively schedule caregivers to meet client needs.

3.
- Test and provide feedback on the ConsidraCare platform, contributing to its enhancement.
- Develop and execute sales and marketing strategies.
- Manage office operations and respond to emergencies.
- Provide online training and support to ConsidraCare’ s partners in utilizing our platform for their senior care businesses in remote locations.

**Exciting Opportunity**:
Our rapid expansion is your chance to contribute significantly to senior care innovation. We welcome retired nurses and PSWs to apply, valuing the depth of experience they bring.

CCHP

**Salary**: $60.00-$64.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to Commute:

- Brampton, ON L6V 1A9 (required)

Work Location: In person

Expected start date: 2024-03-18



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