Global Learning Coordinator

3 days ago

Hamilton, Canada McMaster University Full time

**Schedule**
Mon-Fri 8:30am to 4:30pm, 35 hours per week. Weekends and evenings as needed.

**Education Level**
Bachelor's degree in a relevant field of study.

**Career Level**
Requires 4 years of relevant experience.

**Job Summary**:
The Global Experience Coordinator will generate and administer a range of opportunities abroad, including exchange programs, study, co-op and internship placements, service-learning opportunities, course-based field trips, and other learning opportunities. Responsible for the strengthening and expansion of McMaster’s international activities through cultivating global employer and community-based relationships, and promoting the benefit of global experiences to McMaster students.

**Purpose and Key Functions**:

- Develop and administer a wide range of international experiential learning opportunities.
- Develop employer development plans to provide a broad range of opportunities, ensuring employment objectives and target demographics are clearly defined.
- Develop, coordinate, market, deliver, and evaluate student-centered support programs and services that encourage and enable students to internationalize their degrees.
- Serve as the initial central coordinating contact for domestic and international students participating in global experiential learning and employment programs.
- Create, update and maintain a database of international contacts to support a variety of activities such as querying past activities, corresponding with and tracking leads and new partners.
- Identify, develop, and cultivate international employer relationships in the business and alumni community.
- Collaborate and consult with other units on campus and externally to facilitate and promote successful opportunities for students abroad.
- Process student mobility paperwork accurately and efficiently, including the review, approval, and reporting of all records; collection and analysis of participation statistics; and the maintenance of confidential files.
- Coordinate unit-wide responsibilities, special events, and special projects, including but not limited to study abroad fairs, information sessions, pre-departure and re-entry programs, overseeing registration processes; booking venues, catering, and audio-visual needs; and ensuring the smooth functioning of events.
- Conduct research related to the monitoring and enhancement of international mobility and global experiential learning initiatives to determine the optimal methods of evaluating the effectiveness of the initiatives; and to ascertain and recommend the most effective enhancements.
- Prepare and present annual reports on research results and tracking to guide global experiential learning and employment-related decisions.
- Consult on the approval of international volunteer and internship opportunities for McMaster students and other campus stakeholders.
- Aid in the development of promotional materials, publicity, and marketing of international experience programs and opportunities across campus.
- Create, administer, and deliver regular pre-departure and re-entry programs for outbound students, including monitoring risk management protocols.
- Oversee the development and administration of effective assessment metrics for measuring the level of achievement of global experiential learning initiatives, including program goals and learning outcomes.
- Develop and write a variety of documents including, but not limited to, correspondence and reports.
- Represent the university in a professional manner at internal and external events and promote McMaster’s reputation and brand.
- Create, implement and maintain policies and procedures related to the programs and services offered.
- Gather, compile, and analyze information identifying labour market data, trends, and job opportunities, as well as trends in undergraduate education and needs and trends in the not-for-profit community.
- Develop, implement and interpret evaluation tools to assess the effectiveness of programs as well as new areas of student need.
- Understand and remain current with all aspects of programs, internal and external administrative requirements, student life, employment legislation, government mandates, risk management, and needs assessments.

**Supervision**:

- Ongoing responsibility for supervising up to 4 casual employees at any one time. Requirements:

- Bachelor's degree in a relevant field of study.
- Requires 4 years of relevant experience.

**Assets**:

- Coaching or advising certificate
- Experience running global mobility programs in a university environment
- Experience in developing programs
- Fluent in another language

**How To Apply**

**Employment Equity Statement**

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens

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