Valet Host
2 months ago
Work with a fantastic team at Indigo Park Canada The Events Guest Experience Specialist (Valet Services) is a multifaceted role that combines the responsibilities of a Valet and a Majordomo, providing exemplary customer service and overseeing event logistics to ensure a seamless and memorable experience for guests.
**Schedule**
Open availability
- The shifts can be any day of the week from 9:00 am to 7:00 pm.
**What Would You Be Doing?**
**Guest Arrival and Departure Management**:
- Greet arriving guests warmly, assist with needs, and escort them to the event area.
- Coordinate with valet service to facilitate smooth vehicle parking and retrieval.
- Ensure guests' departure is seamless, assisting with vehicle retrieval and providing any requested assistance.
**Valet Services**:
- Greet arriving customers courteously and manage the issuance and collection of valet tickets.
- Safely drive customers' vehicles to and from designated parking areas, prioritizing safety and efficiency.
- Ensure vehicles are securely parked and locked and valuables are safeguarded during parking and retrieval.
**Customer Service Excellence**:
- Uphold a standard of excellence in customer service, ensuring all interactions with guests are positive and memorable.
- Proactively address any guest concerns or issues, providing swift resolution and ensuring guest satisfaction.
**What Are We Looking For?**
- Proven experience in hospitality, event management, or related fields, with a strong emphasis on customer service.
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and vendors.
- Strong organizational abilities, with the capacity to manage multiple tasks and priorities in a fast-paced environment.
- Valid **class 5 driver's license** with a clean driving record and experience in safely operating both manual and automatic transmission vehicles.
- Flexibility to work evenings, weekends, and holidays as needed, with the ability to adapt to changing schedules and event requirements.
- Bilingualism (English and additional languages) is a plus but not required.
- Indigo Park Canada is the leading provider of parking, transportation, logístical and consulting services with over 1000 locations in Canada. Our Company's activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens._
- The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes process._
IPC2
**Job Types**: Part-time, Permanent, Casual
Pay: $19.00 per hour
Expected hours: 8 - 24 per week
Flexible language requirement:
- French not required
Application question(s):
- This position offers a schedule ranging from 8 to 24 hours per week. Would you be comfortable with that?
- Are you available every day of the week between 9:00 am and 7:00 pm?
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person
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