Box Office Supervisor

3 weeks ago


Oakville, Canada Sheridan College Full time

The Box Office Supervisor is responsible for overseeing box office operations and patron and marketing outreach, within the Theatre Sheridan department within the Faculty of Animation, Arts and Design.

What You’ll be Doing

Overseeing Box Office operations, including deposits, sales, communications and customer service;
Managing Box Office software, including all public-facing ticket sales and show-specific information;
Monitoring seating for each performance and coordinating Will Call and Rush seating;
Handling all Subscriber and Donor requests prior to the season, including all booking and communications;
Collaborating on all Social Media plans with Patron Services team and students;
Supporting Theatre Sheridan Media & Marketing team on creation of show-specific season assets, including digital thumbnails and show playbills;
Handling cash flow in advance of each performance;
Coordinating all show-specific seating information with Front-of-House staff;
Coordinating deposits and payments with Alumni Relations, Annual Giving Office, Finance and Accounts Receivable;
Performing other related duties as assigned.

About You

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.

You use your interpersonal skills to build working relationships and provide excellent customer service.

Proficiency in Microsoft Office, Adobe Creative Suite.

Approachable, friendly demeanour.

Strong verbal and written communication skills.

SmartServe is an asset.

Who We Are

**For more information, visit**: Why Work at Sheridan

Other Details

**Faculty/Department**: Faculty of Animation, Arts and Design

**Campus Location**: Trafalgar (may be assigned activities at any Sheridan campus). This position is currently working in a hybrid model.

**Employee Group**: Part-Time Support - Temporary

**Hourly Rate**: $28.73 + 4% in lieu of benefits and vacation

**Hours/Week**: 24 hours

**Hours**: Public Box Office hours on campus are Tuesdays & Thursdays 11am - 3pm; Remote work is available at all other times; Hours shift during performance weeks.

**Application Deadline**: September 24, 2023

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.


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