Coordinator, Member Services

1 month ago

Sherwood Park, Canada Alberta Motor Association Full time

AMA:
**MAKING OTHERS **_happy_** IS WHAT MAKES **_you_** HAPPY.**
- Posted: 2023-05-17_
- Closing: When filled_
- Location: Sherwood Park_

These days, it’s kind of a cliché for someone to say that they’re a “people person”. But in your case, it’s totally true Like the way you know how to make someone feel at home from the minute they meet you. It’s as if you have this super spidey sense that instantly understands what a person needs. And that’s perfect, because that’s exactly what you’ll be doing as a Coordinator for our Member Services team.

The person who accepts this role must be available and agree to work various shifts from 9:00am-6:00pm, Monday to Friday, and 9:00am-5:00pm on Saturdays to coincide with AMA retail centre hours. It is important that our centres are properly staffed to meet the needs of our members. There may be long periods of standing and moving, and lifting of heavy articles may be required.

**WHAT MOVES YOU**
- You genuinely enjoy meeting new people and making a difference in their day.
- You’re a great listener and take pride in finding that perfect balance between being personable and professional.
- You’re definitely a “go-to” type of person. You’re an excellent problem solver and you know how to get things done
- You’re not just organized - you’re a mega multi-tasker
- While you’re able to work well independently, you love the collaboration that comes with being part of a team.
- You embrace the idea of continuous learning and personal growth.
- You’re flexible to perform a variety of functions and adjust to fluctuating activity levels.

**WHAT YOU’LL DO**
- Report to the Manager, Member Services and Manager, Insurance.
- Welcome members enthusiastically and make them feel at home.
- Assess member needs so you can match them with the representative who’s most qualified to provide the best solution.
- Provide information to members regarding AMA services and the many benefits of membership.
- Engage with members in line-ups, waiting rooms and retail areas.
- Manage traffic flow and help ensure members aren’t kept waiting too long. Communicate the value of self service options such as auto-renew that will help members avoid line ups in the future.
- Make sure that our public areas are kept neat and tidy for our members so that we’re always represented in a professional manner.
- Maintain an appointment schedule.
- Perform various administrative tasks at the reception area.

**WHAT YOU’VE DONE**
- You have a high school diploma.
- You have a minimum of 2-3 years of retail or administrative experience.
- You have a record of proven previous customer service experience.
- You’re excellent at working independently as well as part of a team.
- You have experience working in a fast paced, deadline and detail-oriented work environment.
- You are able to pass a Police Information Check.

**WHAT YOU'LL GET**
- Competitive salary.
- Flexible benefits.
- Outstanding employer-paid Pension Plan.
- Great AMA discounts.
- Unlimited learning opportunities.
- Paid vacation and Me Day.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

  • Project & Service Coordinator

    7 hours ago

    Sherwood Park, Canada Chermik Technical Services LTD. Full time

    At Chermik Technical Services LTD., we value our team members and provide them with fair, diverse, and rewarding work opportunities. We manage our human resources carefully to ensure job security and steady workloads. We also support our team members to enhance their skills and productivity through training programs and future growth opportunities. **Key...

  • Field Services Project Coordinator

    1 month ago

    Sherwood Park, Canada Blackstone Industrial Services Full time

    Blackstone is an innovative service company supporting rotating equipment throughout all types of industries. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering services for...

  • Field Services Project Coordinator

    1 month ago

    Sherwood Park, Canada Blackstone Industrial Services Inc Full time

    Blackstone is an innovative service company supporting rotating equipment throughout all types of industries. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering services for...

  • Service Appointment Coordinator

    4 weeks ago

    Sherwood Park, Canada Sherwood Ford Full time

    '''Job Summary''' We are seeking a highly organized and detail-oriented Appointment Coordinator to join our team. The Appointment Coordinator will be responsible for managing and scheduling appointments for our clients. This role requires excellent communication skills, strong attention to detail, and the ability to multitask effectively. '''Duties''' -...

  • Member Services Associate

    4 days ago

    Sherwood Park, Canada KidStrong of Macleod Trail Full time

    Do you love working with people? Do you love working with and inspiring kids? Do you love helping people by delivering world class customer service?If you answered yes and you are looking for a great place to work this role may be the right fit for you!We are looking for part time Member Service Associates / Receptionists to help answer phone calls, return...

  • Member Services Associate

    8 hours ago

    Sherwood Park, Canada KidStrong of Macleod Trail Full time

    Do you love working with people? Do you love working with and inspiring kids? Do you love helping people by delivering world class customer service? If you answered yes and you are looking for a great place to work this role may be the right fit for you! This role is ideal for students or anyone looking for a fun part time role. In this role you will: 2....

  • Technical Project Coordinator

    1 month ago

    Sherwood Park, Canada Blackstone Industrial Services Inc Full time

    Blackstone is an innovative service company supporting both reciprocating and centrifugal equipment throughout its lifecycle. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering...

  • Quality Assurance

    4 days ago

    Sherwood Park, Canada Blackstone Industrial Services Full time

    Blackstone is an innovative service company supporting both reciprocating and centrifugal equipment throughout its lifecycle. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering...

  • Service Appointment Coordinator

    1 month ago

    Sherwood Park, Canada Sherwood Buick GMC Full time

    Sherwood Buick GMC is hiring a full-time experienced appointment coordinator to join their busy service department! We're looking for a personable individual who is happy to help and motivated to grow the service department's success! The role will include handling outbound and inbound calls. This will include answering questions, booking appointments, and...

  • Field Service Admin

    5 days ago

    Sherwood Park, Canada Blackstone Industrial Services Full time

    Blackstone is an innovative service company supporting both reciprocating and centrifugal equipment throughout its lifecycle. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering...

  • Production Coordinator

    1 month ago

    Sherwood Park, Canada Fix Auto Sherwood Park Full time

    **1. JOB PURPOSE**: As a member of Fix Auto’s production team, a Production Coordinator plays a key role in ensuring the auto body process is seamless, and the production staff are supported in their roles. **2.**: The Production Coordinator is responsible to oversee the production staff while ensuring targets are met. Distributing jobs to the overall...

  • Quality Assurance

    7 days ago

    Sherwood Park, Canada Blackstone Industrial Services Inc Full time

    Blackstone is an innovative service company supporting both reciprocating and centrifugal equipment throughout its lifecycle. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering...

  • Project Coordinator

    1 month ago

    Sherwood Park, Canada Blackstone Industrial Services Inc Full time

    Blackstone is an innovative service company supporting both reciprocating and centrifugal equipment throughout its lifecycle. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering...

  • Field Service Admin

    8 hours ago

    Sherwood Park, Canada Blackstone Industrial Services Inc Full time

    Blackstone is an innovative service company supporting both reciprocating and centrifugal equipment throughout its lifecycle. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and engineering...

  • Field Service Admin

    5 days ago

    Sherwood Park, Alberta, Canada Blackstone Industrial Services Inc Full time

    Salary: Blackstone is an innovative service company supporting both reciprocating and centrifugal equipment throughout its lifecycle. Blackstone supplies field services, parts, and repair for a wide range of industrial rotating and static equipment. Blackstone specializes in repair, maintenance, commissioning, turnaround, overhaul, installation, and...

  • Service Worker I

    1 month ago

    Sherwood Park, Canada Alberta Health Services Full time

    **Your Opportunity**: This opportunity with the Emergency Department at the Strathcona Community Hospital. The facility offers a 24/7 Emergency Department, a variety of outpatient Ambulatory, Laboratory, and Diagnostic Imaging services. Under the supervision of the Manager, the Service Worker I is responsible for the transportation of supplies, equipment and...

  • Service Worker I

    1 month ago

    Sherwood Park, Canada Alberta Health Services Full time

    **Your Opportunity**: This opportunity with the Emergency Department at the Strathcona Community Hospital. The facility offers a 24/7 Emergency Department, a variety of outpatient Ambulatory, Laboratory, and Diagnostic Imaging services. Under the supervision of the Manager, the Service Worker I is responsible for the transportation of supplies, equipment and...

  • Service Worker I

    7 days ago

    Sherwood Park, Canada Alberta Health Services Full time

    **Your Opportunity**: This opportunity with the Emergency Department at the Strathcona Community Hospital. The facility offers a 24/7 Emergency Department, a variety of outpatient Ambulatory, Laboratory, and Diagnostic Imaging services. Under the supervision of the Manager, the Service Worker I is responsible for the transportation of supplies, equipment and...

  • Events Coordinator

    2 weeks ago

    Sherwood Park, Canada Michaels Full time

    Store - EDMONTON-SHERWOOD PARK, ABPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly...

  • Store Production Team Member

    4 days ago

    Sherwood Park, Canada Savers Full time

    Description Position at Value Village Job Title: Store Production Team Member Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...