Service Appointment Coordinator

3 weeks ago


Sherwood Park, Canada Sherwood Ford Full time

'''Job Summary'''

We are seeking a highly organized and detail-oriented Appointment Coordinator to join our team. The Appointment Coordinator will be responsible for managing and scheduling appointments for our clients. This role requires excellent communication skills, strong attention to detail, and the ability to multitask effectively.

'''Duties'''
- Schedule appointments for clients based on their preferences and availability
- Coordinate with clients and staff to ensure smooth scheduling and rescheduling of appointments
- Maintain accurate records of all appointments, cancellations, and reschedules
- Communicate with clients regarding appointment reminders and any necessary follow-up information
- Provide exceptional customer service by addressing client inquiries and concerns in a timely manner
- Collaborate with team members to optimize appointment scheduling processes
- Assist with administrative tasks as needed

'''Experience'''
- Previous experience in a customer service or administrative role preferred
- Strong organizational skills and attention to detail
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Proficient in using scheduling software or tools

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person

Expected start date: 2024-04-01



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