Service Navigator 2

6 months ago


Scarborough, Canada STRIDES TORONTO Full time

**ABOUT US**

**ABOUT THE ROLE**

The **Service Navigator 2, Central Point of Intake **is a full-time permanent position that provides service planning, navigation and brief supportive counselling to children and youth experiencing mental health concerns, and their families, to ensure infants, children, youth, and their families, move in through and out of publicly funded mental health services in a timely and seamless manner.

**_ Salary range: _**_$62,139.00 to $72,361.00 per annum._

**_ Benefits:_**_ Competitive Group Health Benefits, Defined Contribution Pension plan._
- This position is represented by OPSEU local 567._
- Recruiting for 02 positions._

**WHY JOIN OUR TEAM?**
- We provide a hybrid work model and competitive Group Health Benefits and Pension Plan.
- We provide opportunities for growth and professional development.
- We are committed to providing an equitable and inclusive environment where our diverse team members and clients can thrive.
- We have a collaborative and supportive Senior Management Team
- We set high standards for performance, client outcomes, and implement best practices, which are demonstrated through our accreditation with the Canadian Centre for Accreditation.

**WHAT YOU WILL DO**
- Connect with the child/ youth and family to obtain information, match to potential services, and support client in determining service plan to address mental health concerns.
- Collect information about strengths, service needs, risks, and related matters using established and/ or standardized assessment tools.
- Educate families about mental health and relevant services and processes to facilitate their understanding, support informed decision-making, and readiness for treatment.
- Match client to services that meet mental health concerns, support informed decision-making, and make referrals to identified programs.
- Utilize tools and make contact with potential programs as necessary to ascertain program availability and waiting time, if any, for treatment.
- Be knowledgeable about ICYMH programs and service providers in Toronto to facilitate high quality service navigation.
- Develop and maintain collaborative working relationships with stakeholders and service providers to ensure the needs and goals of the youth and families are priority.
- Facilitate service planning with community partners about referrals for complex clients which are directed to the Children’s Service System Review and Consultation (CSSRC) and STEPS Residential Enhancement Fund. Coordinate supports and financial resources to meet client needs.
- Convene, organize, and chair regular meetings with community partner agencies (CSSRC, STEPS) to hear presentations on children with complex care needs.
- Ensure accurate and timely documentation in client information system(s) in accordance with guidelines, organizational and accreditation standards.

**THE “MUST HAVES”**

The following education, professional memberships and knowledge are a requirement for this role:

- Bachelor’s Degree in Social Work, Psychology or other Health-Related discipline is required.
- A Master’s Degree in Social Work or Psychology is preferred; or a Master’s degree in a Health-Related discipline.
- Minimum of three years of related experience.
- Must be registered and in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) as a Social Worker or the College of Registered Psychotherapists of Ontario (CRPO).
- Excellent clinical assessment, formulation and treatment planning skills is essential.
- Experience with providing a broad range of clinical services and demonstrated effective work with a child and adolescent population who present a variety of clinically challenging issues.
- Extensive knowledge of mental health disorders and diagnoses.
- Familiarity with and exposure to the Diagnostic and Statistical manual.
- Crisis Intervention and Management Training.
- Awareness of the role of diversity, equity, and inclusion in the workplace and within the community being served by the position.
- An understanding of anti-black racism, anti-oppressive/ anti-racism perspective in the context of the social determinants of health.
- Ability to recognize and identify situations where incidents of imbalance of power and privilege may occur and can result in possible negative impacts.

**THE ‘NICE TO HAVES’**
- Understanding of departmental goals and the other roles/ departments with whom they partner internally.
- Ability, ease, and comfort in engaging and coordinating cross sectoral teams when necessary.
- A multi-systemic approach to working with families.
- Extensive knowledge of other services within Child and Youth Mental Health sector and knowledge of community resources.
- Customer service orientation and strong interpersonal skills.
- Understanding of mental health sector, particularly in Toronto.
- Cultural sensitivity and an openness to consulting with and bringing in relevant cultural suppor


  • Service Navigator 2

    7 months ago


    Scarborough, Canada Strides - Toronto Full time

    **Service Navigator 2, Complex Client Care (Slaight Pathway)** **ABOUT US** **ABOUT THE ROLE** The Service Navigator 2, Complex Client Care (Slaight Pathway) is a full-time permanent position that provides service planning, navigation and brief supportive counselling to children and youth experiencing mental health concerns, and their families, to ensure...

  • Service Navigator 2

    7 months ago


    Scarborough, Canada STRIDES TORONTO Full time

    **ABOUT US** **ABOUT THE ROLE** The **Service Navigator 2, Complex Client Care (Slaight Pathway)** is a full-time permanent position that provides service planning, navigation and brief supportive counselling to children and youth experiencing mental health concerns, and their families, to ensure infants, children, youth, and their families, move in...


  • Scarborough, Canada Scarborough Centre for Health Communities Full time

    Scarborough Centre for Healthy Communities (SCHC) is dedicated to providing accessible, equitable, and transformational health and social service choices for the well-being of Scarborough's diverse communities. We cultivate vital community services by promoting healthy lifestyles while delivering a comprehensive range of culturally competent health and...


  • Scarborough, Canada Scotiabank Full time

    Requisition ID: 152147 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **The Team** - We are the CBT BrAIn Team (Canadian Banking Technology Branch, Analytics and Insurance), focused on proudly supporting technology projects delivered to our Canadian Banking business partners. As part of our expansion,...

  • Receptionist 2

    21 hours ago


    Scarborough, Canada Strides Toronto Full time

    **ABOUT US** **ABOUT THE ROLE** The **Receptionist** **2** is a part-time permanent position that provides daily administrative functions and reception duties to support agency employees and programs, clients, external partners and agencies and the public, ensuring the efficient operation of the office environment. This role serves as the initial point of...

  • Tow Truck Driver

    2 weeks ago


    Scarborough, Canada Williams Towing Service Ltd. Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - ** Tasks**: - Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation...

  • Tow Truck Driver

    1 week ago


    Scarborough, Canada Williams Towing Service Ltd. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: Experience an asset - **Tasks**: - Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel...


  • Scarborough, Canada Kennedy House Full time

    **Residential Services Supervisor 2** **Responsibilities of the Supervisor 2** 1. The Supervisor 2 is to provide leadership and direction while on shift, to the Child and Youth Workers/Developmental Service Workers by delegating and ensuring completion of all shift responsibilities effectively. 2. The Supervisor 2 acts as the Supervisor 1 in his/her...


  • Scarborough, Canada BDS FLEET SERVICE Full time

    **WE ARE GROWING** At **BDS Fleet Service**, we are a turnkey fleet solution for fleets of all sizes. Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company...

  • Service Advisor

    7 months ago


    Scarborough, Canada BDS FLEET SERVICE Full time

    **WE ARE GROWING** At **BDS Fleet Service**, we are a turnkey fleet solution for fleets of all sizes. Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company...


  • Scarborough, Canada BoxLunch & Hot Topic Full time

    At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We’re on the search for a Part-Time Assistant Manager - Level 2 that will help lead the loudest store in the mall. You’ll support the Store Manager in achieving store objectives with regards to...

  • Truck Driver

    6 months ago


    Scarborough, Canada 1205119-2 Canada Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Arrange travel, related itineraries and make reservations - Load and unload goods - Operate and drive straight or articulated trucks to transport goods and materials - Oversee...


  • Scarborough, Canada BDS FLEET SERVICE Full time

    **WE ARE GROWING** At **BDS Fleet Service**, we are a turnkey fleet solution for fleets of all sizes. Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company...

  • Supervisor 2

    4 months ago


    Scarborough, Canada Kennedy House Full time

    **Kennedy House - **Residential Maintenance Supervisor 2 **ABOUT US** Kennedy House (KH) is a not-for-profit organization with a long-standing dedication to providing exceptional personalized care for youth in the Greater Toronto Area for over 50 years. KH started with an initial family-like group home in 1971 and currently operates several residential and...


  • Scarborough, Canada Action Locksmiths Inc. Full time

    **Job Summary** **Duties** - Provide detailed information about door hardware products and services, addressing any questions or concerns. - Assist customers in navigating the companies offerings and upsell relevant products and services. - Process transactions accurately, including cash handling and sales documentation. - Collaborate with mechanics and...


  • Scarborough, Canada Toronto Zoo Full time

    **Branch: Technology** **Duration: Full Time, Permanent** **Hours of Work: 40 hours per week** **Number of Positions Open: 1** Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic, and passionate about connecting people, animals, and conservation...


  • Scarborough, Canada YORK CONDOMINIUM CORPORATION No. 315 Full time

    As a Live-In Superintendent - Team of two, for a high-rise Condominium residential building. You'll be responsible for maintaining and operating a condominium property, ensuring it is safe, clean, and in excellent condition. **Reponsibilities**: - Maintaining common areas - Handling resident service requests - Overseeing building security - Coordinating...

  • Building Operator 2

    3 weeks ago


    Scarborough, Canada Bouygues Energies & Services Full time

    At Bouygues Energies and Services we aim to foster work environments that are client focused, results-orientated and collaborative. Bouygues Energies & Services is a leading provider of Facility Management services to a range of clients across Canada and, through our parent company, globally. Our Canadian projects include the government, aviation industry,...

  • Building Operator 2

    6 months ago


    Scarborough, Canada Bouygues Energies & Services Full time

    At Bouygues Energies and Services we aim to foster work environments that are client focused, results-orientated and collaborative. Bouygues Energies & Services is a leading provider of Facility Management services to a range of clients across Canada and, through our parent company, globally. Our Canadian projects include the government, aviation industry,...


  • Scarborough, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing of merchandise all in a safe and clean environment. This Associate will function as part...