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Server Assistant

2 months ago

Toronto, Canada Donalda Club Full time

APRIL TO OCTOBER 2024

Donalda Golf & Country Club, founded in 1960, is a prestigious year round private club that offers a high standard of social, athletic and dining facilities to our members and their families. We are located in central Toronto and accessible by TTC. Our caring and attentive staff members are focused on providing authentic hospitality and meaningful experiences to each and every member and guest. Our Club is a place where high expectations aren't just met they are exceeded by making our members and guests feel special.

We are seeking a dedicated, member service-oriented professionals to join our Casual Dining Team as Part-time Server Assistant from April to October 2024 (Weather dependent).

If you are passionate about hospitality and take pride in offering exceptional service, we would love to have you be a part of the Donalda team Our staff members continue to aim higher and show they care about our members, guests and each other to ensure we achieve our goal of creating unforgettable service experiences.

**WHAT WE OFFER**:

- Complimentary staff meals
- Complimentary parking
- Hourly rate: $16.55
- Seasonal Bonus (Upon contract completion)
- Wellness Spending Account (Upon contract completion)
- Five (5) Seasonal Vacant Position

**EXPECTED START DATE**: April 8, 2024 (weather dependent)

**BLACKOUT DATES**: Canada day, and Hole-in-one (late October)

**THE POSITION**:
Under the supervision and direction of the Restaurant Manager, the Server Assistant will perform his/her duties to assist Servers to ensure an excellent dining experience for members and guests in every aspect including high quality service, cleanliness of dining area, food quality, etc. A Server Assistant is expected to be hard working, reliable, well-groomed, and friendly and represent Donalda Club in a professional manner while providing an unforgettable dining experience. The incumbent is expected to be proactive, be a team player, have a strong perseverance for training and be able to work under pressure in a fast-paced environment.

**AN OVERVIEW OF MAIN DUTIES & RESPONSIBILITIES**:

- Perform all duties to ensure the dining area is clean and safe for members and staff including cleaning tables, polish glassware and cutlery, clearing used plates, service station, fridge, etc.
- Prepare dining areas for members prior to their arrival including setting up buffet when required, restocking condiments, setting up tables, etc.
- Be knowledgeable of daily specials and menu items including daily soup, ingredients and fitness special
- Serves food and beverages according to Donalda Club’s set standards as stated in the service manual
- Perform all closing/opening duties as assigned by supervisor or manager on each shift
- Handles complaints from guests and members in a professional manner and informs direct supervisor to resolve any issues
- Ensure all member information is correctly inputted to the JONAS system when taking orders
- Represent Donalda Club in a professional manner by obliging to the proper standards outlined in the Donalda Club Dress Code Policy
- Perform other task as assigned

**JOB SPECIFICATIONS/ QUALIFICATION REQUIRED**:

- Completion of High School Education (Grade 12) is required
- Must be 18 and over to serve alcoholic beverages
- Enrolled/completed a Post-secondary education in a related field is required
- Restaurant experience is an asset
- Excellent communication and interpersonal skills are required
- Professional attitude and able to work in a team environment
- Must be able to work a variety of shifts including days, evenings, weekends and holidays
- Must be well-groomed, mannerly, and friendly to ensure a good dining experience for members and guests

**CERTIFICATES, LICENSES, REGISTRATIONS**:

- Smart Serve certificate required in advance of employment

Please note that duties will be added, deleted or assigned as required.

We thank all applicants for their interest and will only contact those selected for an interview.

Applicants who do not already have legal permission to work in Canada will not be considered.

Donalda Club is an equal-opportunity employer. We are actively working towards creating a diverse work environment because we believe our teams are stronger with different perspectives and experiences.