Property Manager Trainee

3 weeks ago

Victoria, Canada Proline Management Full time

Are you looking for an exciting and challenging career in Real Estate? If so, we have an amazing opportunity for you. It doesn’t matter if you are new to Real Estate services and in particular Strata Property Management. We will be happy to bring you on board and train you for the role. You will work with a licensed Strata Property Manager in all things related to the role while taking the licensing course to become a licensed Strata Property Manager within six to twelve months. All you need to bring with you is determination, the ability to problem-solve, a team-centric approach, and a strong desire to help others.

This position is based out of our beautiful, new head office in the Westshore.

If you are a highly motivated individual with a passion for helping people live and grow together,

**This is YOU to a ‘T’**:

- You are confident, kind, patient, and a great listener.
- You build consensus within diverse groups and manage expectations.
- You diffuse situations and handle conflict and negative emotions effectively.
- You enthusiastically support positive changes and see opportunities rather than challenges.
- You do whatever it takes. The phrase "That’s not my job" is not part of your vocabulary.
- You have a sense of humor and have fun.
- You love learning, and setting goals and are open to guidance and feedback.
- Bring JOY to every interaction.
- You love fixing problems for others and helping the entire team succeed.
- Thrive in a fast-paced environment.
- Have a positive outlook on your work.
- Constantly striving for improvement and growing personally and professionally.

**The role day to day while taking the licensing course**:
This is an exciting and challenging career that starts with up to 6-12 months, or longer, of work and training in our Operations Coordinator role. You will work with and support licensed property managers while taking the Strata Management Licensing Course. Upon successful completion of the Strata Management Licensing Exam, you will continue to work with licensed property managers on your portfolio of buildings.
- Spearhead the organization of the property managers, with everyone working towards the common goal of providing the best possible care for the portfolio of buildings.
- Consistently demonstrate customer service excellence and help people.
- Manage emergencies with a decisive and calm demeanor, able to troubleshoot the situation and find positive solutions.
- Ensure weekly meetings occur and direct the content of those meetings to proactively drive key processes.
- Manage checklists, processes, databases, spreadsheets, and websites.
- Assist the Property Manager with obtaining quotes, scheduling maintenance, and confirming jobs with tradespeople at the direction of the Property Manager.
- Provide primary coverage for the front desk.
- Develop skills in public speaking, leadership, relationship building, and budgeting.
- This position requires travel between offices, as you may be required to work from other offices from time to time.
- Other duties as assigned.

In addition to in-office training on processes and procedures, the training for this position will involve going to buildings, learning how building systems work, and attending strata council meetings to understand the interactions with clients.

**A little about us**:

- We are incredibly flexible, friendly, passionate, hardworking, and a little weird.
- Our purpose is to help people live and grow together in every way possible.
- The paradigms we strive for are Rebellious Optimism, Wholehearted Togetherness, Insidious Joy, Radical Transparency, and Relentless Incrementalism. Check out our team here to learn more about us and the paradigms we cherish.

**Experience & Qualifications**:

- Enthusiasm for working with people and systems.
- 1+ years of experience in the customer service field including hospitality, restaurant, or retail industries.
- Excellent typing and knowledge of computer systems including Microsoft Suite is required.
- Clean criminal record check.
- Proven ability to handle multiple things going on at once including multitasking, meeting deadlines, and maintaining clear communication with the team and clients.
- Excellent typing and knowledge of computer systems including Outlook, Word, and Excel are required.
- Valid Class 5 driver's license and a vehicle in good working order.

**Position Details**:

- This is a full-time position with a promotion to a permanent Strata Property Manager upon successful completion of the licensing course, our internal training program, and when a suitable portfolio is available.
- $45,000-60,000 annually to start, which will be based on experience and include an increase upon obtaining your license.
- Upon licensing, Property Managers are required to work up to 6 emergency on-call shifts, which include working evenings, overnight, and on weekends.
- Working-from-home opportunities may be available once training has been completed (please not

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