International Move Coordinator

2 weeks ago


Mississauga, Canada United Van Lines (Canada) Ltd. Full time

**International Move Coordinator**

The purpose of the International Move Coordinator is to provide MoverOne International (MOI) staff and independent companies in Canada, U.S. and globally with responses to requests in a timely and professional manner.

Manage all tasks allocated to the International Move Coordinator in an efficient manner ensuring that charges and costs are kept within budget, and time sensitive tasks are completed in the required time frame.

**Duties and Responsibilities**:

- Receive and promptly respond to all requests and inquiries that come from Internal Staff, external partners, and clients.
- Open files in Move Management System for new moves received.
- Approve and submit invoices for payment as required, or within company timelines, as necessary.
- Prepare Draft Invoices for the International Finance Team.
- Ensure that all draft invoices are generated within the same month as moves are completed.
- Review documentation for completed moves to ensure all documents and vendor invoices, that are required for invoicing the accounts, are received, and uploaded into the Move Management System.
- Track and trace of active shipments.
- Notification of delays to Move Managers.
- Assist any other departments with move related issues.
- Assist in training of all new staff and share best practices.
- Other duties as assigned

**Qualifications**:

- Industry experience (freight forwarding, import/export) preferred
- Previous international moving experience an asset
- Excellent knowledge of Microsoft Office
- Good working knowledge of worldwide geography
- Customer centric focused
- Accuracy, time management, creativity, problem solving, decision making
- Detail oriented
- Excellent written and verbal communication skills
- Must work well under pressure and be able to juggle many projects simultaneously
- Must have an excellent sense of priorities.
- Proven ability to work well within a team environment.
- Pleasant telephone voice/manner.
- Bilingual (French) an asset

**Working Conditions**
- The work environment is an Office Environment that is:

- Fast paced
- Time sensitive
- Challenging scenarios arise and have to be met with clear decisive action
- Required to deal with a high volume of work during peak season
- Often additional time is required to be put in to maintain the volume of work and high standards of service to our customers

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Mississauga, ON L5T 1S9

Application deadline: 2024-02-19


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