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Construction Customer Service/inside Sales
4 months ago
Customer Service/Inside Sales
Conuvo
Conuvo Construction Materials is Western Canada’s most innovative construction material distributor. From concrete accessories to face masks, Conuvo Construction Materials can service all material needs. With such rapid expansion there is ample opportunity for development and growth.
We are looking for a Customer Service / Inside Sales Representative to handle inbound customer calls and walk-ins from our Edmonton, AB office. If you have a passion for customer service and building relationships then this is the position for you
**What we can offer**:
- Competitive wages and vacation time
- Full scope benefits package (health, dental, life, disability, etc.)
- Employee assistance programs
- Employee perks and discounts
- Employee referral bonus
- Opportunities for training and professional development
**Responsibilities**:
- Answering incoming phone calls from customers and vendors
- Maintaining good customer relations and ensuring high degree of customer service
- Greeting walk-in customers and managing the product showroom
- Respond to inquiries for product pricing and provide customer quotations
- Provide timely response for questions/concerns regarding product timelines
- Coordinate inventory levels in showroom
- Office administrative duties including scanning, filing, organizing, and cleanup
- Aid with the procurement of materials from vendors
- Other duties as may be assigned
**Qualifications**:
- High school diploma or equivalent
- Reliable transportation and valid driver’s license
- Previous customer service experience, (preferably) with construction materials
- Strong computer skills, including Outlook and Microsoft Office
- Excellent verbal and interpersonal skills both in-person and on the phone
- Willingness to learn and adapt to changing work environment
**Hours of Work**:
Regular work week will be Monday through Friday 7:30am - 4:30pm.
RMC Group of Companies is an Equal Opportunity Employer and operates without discriminating on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, mental or physical disability or pardoned criminal conviction.
