Customer Experience Associate

3 weeks ago


Barrhead, Canada TD Bank Full time

410501BR

Retail Banking - Customer Service

Barrhead, AB

May 26, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Hours

26.25

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.



  • Barrhead, Canada Barrmart foods Full time

    '''Duties''' - Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner. - Operate cash registers and handle financial transactions accurately. - Maintain a clean and organized checkout area. - Answer customer inquiries and resolve any issues or complaints. - Promote and upsell products or services to...


  • Barrhead, Canada Northend Auto Body Ltd Full time

    Job Overview: **Responsibilities**: - Maintain and update repair estimates - Assist in managing insurance claims and ordering parts - Support with scheduling repair and estimate appointments - Processing invoices and payments - Perform basic cashiering duties - Ship and recieve parts - Asisst with parts prep as needed **Requirements**: - Computer...

  • Finance Assistant

    7 days ago


    Barrhead, Canada Blue Heron Support Services Association Full time

    **Position Summary**: - Temporary 1 year position Reporting to the Finance Coordinator, the Finance Assistant supports the day-to-day operations of the finance department. **1. Specific Duties and Responsibilities** **a. Responsibilities** - Handle all accounts payable through maintaining accounts in good standing and communicating with suppliers, both...


  • Barrhead, Canada Blue Heron Support Services Association Full time

    **Position Summary - 1YR Temporary Position** Reporting to the Executive Assistant, the Administrative Assistant ensures that the office operates efficiently and professionally throughout the organization. **1. Specific Duties and Responsibilities** **a. Office Management** - Ensure clerical and reception areas are set up efficiently and pleasantly. -...

  • Success Coach

    6 days ago


    Barrhead, Canada Pembina Hills School Division Full time

    **The Division** **The School - École Barrhead Elementary School** Located approximately 120 km northwest of Edmonton, École Barrhead Elementary School (BES), is a K-6 school with approximately 640 students offering English and French Immersion. **Vision** At BES the purpose is to encourage students to **Rise to the Challenge **to be...


  • Barrhead, Canada Barrhead Golf and Recreation Area Full time

    We are looking for Food & Beverage Servers who are committed to providing quality food and a Great Customer Experience to our guests. Part-Time or Full-Time, these positions report to the Food & Beverage Manager. Must be available to work morning, afternoon and evening shifts. Must have own transportation. Legal Serving Age. What You’ll Do: Greet...

  • Respite Contractor

    3 days ago


    Barrhead, Canada Blue Heron Support Services Association Full time

    **Position Description** **Position Summary-** **Approx 20 hrs a month.** **5 hours once a week on a Saturday, or every other weekend for 8-10 hours.** Reporting to the Program Coordinator the Respite Contractor is responsible for providing support to Individuals in accordance with Blue Heron’s philosophy, the Principles of Support and the...

  • Respite Contractor

    4 weeks ago


    Barrhead, Canada Blue Heron Support Services Association Full time

    **Position Description** **Position Summary-providing support to children with developmental disabilities in your home as well as in the Barrhead community. Approx 20 hrs a month.** **5 hours once a week on a saturday, or every other weekend for 8-10 hours.** Reporting to the Program Coordinator the Respite Contractor is responsible for providing support...

  • Cashier

    3 weeks ago


    Barrhead, Canada Barrhead Petro Canada Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Work setting**: - Retail business **Tasks**: - Operate cash register - Process money, cheques and credit/debit card payments - Scan items - Receive payment for goods or services - Calculate daily/shift payments received and reconcile with total sales - Greet...

  • Shift Manager

    2 days ago


    Barrhead, Canada KFC Canada - FMI Group Full time

    **Location: 5707 49 ST, Barrhead, AB** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with our hospitality, we make our customer’s day. So our jobs are more than a paycheck - they’re about being independent, having fun, and making new friends. Take a look at the position...

  • Carpenter

    4 days ago


    Barrhead, Canada Quattro Homes Full time

    **EXPERIENCED CARPENTER REQUIRED FOR CUSTOM HOME BUILDER** **About us**: Quattro Homes is a family owned and operated company that specializes in the build of custom homes. Our company values what we do and we take great pride in our work. We operate with integrity and expect the same from our team members. We are looking for a finishing carpenter who can...

  • Casual Cook I

    3 weeks ago


    Barrhead, Canada Shepherd's Care Foundation Full time

    The Opportunity Casual – Cook I – Barrhead Campus Hourly Rate of Pay: $23.61-$28.34 Under the direct supervision of the Program Manager and or , the Cook I performs a full range of cooking duties requiring some judgment and independence involving the safe and efficient use of quantity and quality control techniques and following established...

  • Cashier

    3 days ago


    Barrhead, Canada FasGas Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Operate cash register - Process money, cheques and credit/debit card payments - Scan items - Tabulate total payment for goods or services required - Receive payment for goods or services - Calculate daily/shift payments received and reconcile...

  • Respite Contractor

    7 days ago


    Barrhead, Canada Blue Heron Support Services Association Full time

    **Position Description** **Position Summary-providing support to children with complex disabilities in your home. Hours can include days, overnights or weekends.** Reporting to the Service Coordinator the Respite Contractor is responsible for providing support to Individuals in accordance with Blue Heron’s philosophy, the Principles of Support and the...


  • Barrhead, Canada Pizza Hut Barrhead Full time

    Education: No degree, certificate or diplomaExperience: Will trainTasksKeep records of the quantities of food usedPackage take-out foodPortion and wrap foodsPrepare, heat and finish simple food itemsServe customers at counters or buffet tablesStock refrigerators and salad barsTake customers' ordersWash, peel and cut vegetables and fruitWork Term:...

  • Receptionist

    22 hours ago


    Barrhead, Canada Amayra enterprises ltd Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Greet people and direct them to contacts or service areas - Obtain and process information required to provide customer service - Schedule and confirm appointments - Receive and issue payments - Perform clerical duties, such as filing and sorting and...

  • Warehouse Personnel

    4 weeks ago


    Barrhead, Canada Bartle & Gibson Co. Ltd. Full time

    **WAREHOUSE PERSONNEL** If you are efficient at using your time and are often referred to as a dependable individual, then you may have a career opportunity with great potential at Bartle & Gibson! **WHY WORK FOR US** - Company paid benefits - Profit sharing - RRSP match - Paid sick days - Career growth - #GIVEBACK Program (one paid day off per year to...


  • Barrhead, Canada Laura's Steakhouse Full time

    Education: No degree, certificate or diplomaExperience: 7 months to less than 1 yearTasksPackage take-out foodPortion and wrap foodsPrepare, heat and finish simple food itemsServe customers at counters or buffet tablesStock refrigerators and salad barsTake customers' ordersPersonal suitabilityReliabilityTeam playerAbility to multitaskDependabilityWork Term:...


  • Barrhead, Canada Laura's Steakhouse Full time

    Education: Expérience: EducationNo degree, certificate or diplomaTasksPackage take-out foodPortion and wrap foodsPrepare, heat and finish simple food itemsServe customers at counters or buffet tablesStock refrigerators and salad barsTake customers' ordersPersonal suitabilityReliabilityTeam playerAbility to multitaskDependabilityExperience7 months to less...

  • Finishing Carpenter

    4 days ago


    Barrhead, Canada Northplex Ltd. Full time

    **Finishing Carpenter** - We Don't Just Build Houses, We Build Homes!_ Northplex Ltd. is a modular home company that builds **solid** homes with unparalleled customer service in Western Canada. We build **quality** modular homes for customers and developers, featuring new and **cutting-edge technology**, on time and on budget. Our stylish modular homes are...