Network Operation Center Analyst

3 weeks ago


Montréal, Canada Canadian National Railway Full time

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

The primary objective of the Telecom Network Operations Center is to monitor, manage & support CN networks & Network carried services with a goal to offer optimum Network availability o internal & external customers.

**Description**:

- Shift work 7/24 (**Rotating 12 **hrs.** **shift work include days, evenings, nights & week ends**.)

**CCNP “ “Switching” Cisco”** and/**or Alcatel SRM (2)** or equivalent
- Excellent understanding of IP and networking concepts including MPLS
- Excellent knowledge and experience with Wireless solutions (Wi-Fi, Cellular & Radio)
- Great knowledge and experience with IP Services (DNS, DHCP, Radius, TACACS, NTP, VPN,)
- Provide level 2 Incident solving support on all Telecom services.
- Provide technical expertise to CN Technicians.
- Perform pro-active/preventive Telecom Network activities.

**Skill set**:

- High Trouble shooting skills
- Solid TCPIP technical expertise (CCNP) or 3 Year experience in support in an IP field.
- Bilingual (English & French) is an asset
- Self learner
- Should be able to work independently or with little direction.
- Positive attitude
- Promote team work

***

**Assets**:

- Understanding of ITIL processes
- Demonstrate Leadership skills
- NNMi, NSP, Infoblox and other management tools
- Arista, SD-WAN, Cloud Network technology
- Experience working in a large IT organization

**About CN**

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.



  • Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely...


  • Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...


  • Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...


  • Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely...


  • Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely...


  • Montréal, QC, Canada Inoria Inc. Full time

    Business Analyst, Contact Center Solutions Inoria (formerly Quovim C3) is the North American partner of choice actively orchestrating the evolution of contact center operations. Inoria powers millions of customer interactions, passionately supporting organizations as they navigate their digital transformation journey through customized optimization,...


  • Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...

  • Network Analyst

    7 days ago


    Montréal, Canada Shaw Communications Full time

    A little about us What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our...


  • Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...


  • Montréal, Canada ESi Technologies Full time

    Description du poste ESI est à la recherche d’analystes en sécurité de Niveau 2 pour son centre de sécurité opérationnel (SOC). La responsabilité principale de ce poste est d’analyser des alertes générées par multiples systèmes et environnements de nos clients, par nos systèmes de détections d’intrusion installés sur les réseaux de...


  • Montréal, Canada Transat Tours Canada Full time

    The Analyst, Operational Reporting, Workforce Management acts as a business partner and ensures the development of various performance reports for our contact center operational teams. The Analyst, Operational Reporting, Workforce Management is responsible for participating in activities related to the communication and production of reliable analysis and...


  • Montréal, Canada Intelcom Full time

    Ride the next mile with us! - Intelcom is looking for a Customer Facing technologies Business Analyst to support the Operations team with new and ongoing projects and products built for Intelcom’s customer and driver. This role will report to the Director of Operational & Technology Platforms. The role of the Business Analyst in Customer Facing...

  • Business Analyst

    2 days ago


    Montréal, Canada Intelcom Full time

    Ride the next mile with us! - Intelcom is looking for a Business Analyst, Last mile Operations, to support the Operations team with new and ongoing projects and system improvements. This role will report to the Director of Operational & Technology Platforms. To succeed in this multi-disciplinary role, the applicant must have strong business analysis...

  • Data Center Operator

    4 weeks ago


    Montréal, Canada Estruxture Data Centers Full time

    La version française suit la version anglaise **_ ***We host the data. We **provide** the connections. We protect the information.** eStruxture is more than a data center: it's THE largest Canadian data center platform. It's 15 locations across the country, over 760,000 square feet of space, over 130MW of power and access to over 1,400 network and cloud...


  • Montréal, Canada Vantage Data Centers Full time

    About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and...


  • Montréal, QC, Canada Transat A.T Inc. Full time

    Workforce management Analyst and operational reporting Full-time Contract Type: Permanent - Full Time Job Category: Non-Unionized Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great...

  • BI Analyst Intern

    7 days ago


    Montréal, Canada Intelcom Full time

    Ride the next mile with us! - Job description To support its technological transformation and to enable data driven decision, Intelcom is currently looking for a Business Intelligence Analyst Intern to support data engineers, developers, and data scientists. **Responsibilities**: The responsibilities of the BI Analyst Intern will cover the whole BI...


  • Montréal, QC, Canada Vantage Data Centers Full time

    Senior Network Specialist, NA page is loaded Senior Network Specialist, NA Apply locations Montreal, Quebec time type Full time posted on Posted 2 Days Ago job requisition id R14093 About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out...

  • Data Center

    3 weeks ago


    Montréal, QC, Canada Hunter Bond Full time

    My client are seeking a Data Center Infrastructure & Infrastructure Specialist to join their team. The position is a mixture of hands on and hands off Data Center based work, with the role revolving around Data Center infrastructure. Responsibilities include: Sourcing, preparing and installing equipment into Data Centers Documentation Organising and...


  • Montréal, Canada Intelcom Full time

    Ride the next mile with us! - Role Overview We are seeking a highly motivated and detail-oriented IT Functional Analyst to join our team. As an IT Functional Analyst, you will play a vital role in analyzing business processes, gathering requirements, and assisting in the implementation and configuration of software systems. If you have a strong analytical...