Command Center Operator
4 weeks ago
**2 Shifts Available: 12pm-12am or 8pm-8am**
The Command Centre Operator monitors and responds to all incoming video and regular alarms. The Command Centre Operator will dispatch police, fire and ambulance when required to our different cities across Canada and in the U.S.A. The purpose of this position is to apprehend and arrest suspects while protecting our customers assets and site properties.
**Core Tasks**:
- Monitoring and dispatching on alarm events
- Monitoring and dispatching on live crime in progress via video
- Respond accordingly to all ULC Fire monitoring accounts
- Notifying emergency contacts of alarm signals and or video events
- Handling incoming calls
- Handling outbound calls
- Data entry of new accounts and updates
- Administration duties
- Adhering to scheduled hours of rotation
- Dispatching after hour emergency technicians
- Adhere to established departmental procedures and Municipal, Provincial, National and Industry Standards
- Provide guidance, analyze information, determine important details, prioritize and resolve issues, including helping customers with their alarm systems
- High Diploma is required
- Typing speed of 40 wpm is required
- Computer literate mandatory
- Must be able to pass a criminal record check for security licensing requirements
- Must be able to remain alert throughout full shift
- Excellent customer service skills
- Professional communication skills, both written and verbal
- Remain calm and manage high stress situations
- Ability to work effectively in a team environment
- Ability to work in a busy, fast paced environment
- Ability to multi-task and prioritize
- Excellent telephone and interpersonal skills
- Attention to detail and accuracy
- Self-motivated with a positive attitude
- Excellent judgement and decision-making abilities
- Must be able to develop and sustain positive and harmonious working relationships with all colleagues
**Why does our team LOVE working for us?**
- Job stability Our company was deemed an essential service and we were lucky to continue to serve our communities during the pandemic. Our company is continuing to grow year over year, and we have exciting expansion plans for the future
- Extended health and dental benefits
- Monthly profit sharing bonus program
- Charitable donation matching
- Gym membership discount for our staff and their spouses
- We have an in-house mechanic, so you can have your car serviced while you work (he offers preferred rates)
- Fun-loving team environment with various company events (virtual gaming, spirit weeks, community involvement/volunteer activities, etc.)
- Ability to make an impact - we welcome your ideas and love when our team members get to see their initiatives come to fruition
- Learning and development opportunities to grow within the business.
- You have a voice. We empower our people to bring forward suggestions to improves processes.
- Central location located right next to the river, with a lovely walking path available on lunch breaks. Minutes drive away from Queensborough shopping center.
- We have a strong brand reputation, and people are proud to work for a place that is a staple in our communities.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Profit sharing
- RRSP match
Schedule:
- 12 hour shift
- Night shift
- Overtime
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Richmond, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Which shift do you prefer: 12pm-12am (afternoon), or 8pm-8am (night)?
**Experience**:
- alarm monitor: 1 year (preferred)
Work Location: In person
-
Command Center Trainer
4 weeks ago
Richmond, Canada Radius Security Full time**Radius Security: Command Center Trainer**: **The VALUE this role brings to the team**: We take great pride in the level of service we provide our customers and part of the ‘magic’ of working with Radius is the full service we offer to provide them with a piece of mind. While we strive to ensure every site is 100% secure at all times and no crime will...
-
Command Center Operator
2 weeks ago
Richmond, Canada Vancouver Fire & Radius Security Full time**2 Shifts Available: 12pm-12am or 8pm-8am** The Command Centre Operator monitors and responds to all incoming video and regular alarms. The Command Centre Operator will dispatch police, fire and ambulance when required to our different cities across Canada and in the U.S.A. The purpose of this position is to apprehend and arrest suspects while protecting...
-
Command Center Operator
2 weeks ago
Richmond, Canada Vancouver Fire & Radius Security Full time**Shift Available: 8pm-8am (night shift)** **Compensation**:depending on experience, the hourly wage for this role is between $21-24/hour The Command Centre Operator monitors and responds to all incoming video and regular alarms. The Command Centre Operator will dispatch police, fire and ambulance when required to our different cities across Canada and in...
-
Command Center Operator
1 week ago
Richmond, British Columbia, Canada The Radius Group Full time_The VALUE this role brings to the team:_The Command Centre Operator monitors and responds to all incoming video and regular alarms. The Command Centre Operator will dispatch police, fire and ambulance when required to our different cities across Canada and in the U.S.A. The purpose of this position is to apprehend and arrest suspects while protecting our...
-
Command Center Operator
4 weeks ago
Richmond, Canada The Radius Group Full time_**The VALUE this role brings to the team**:_ The **Command Centre Operator** monitors and responds to all incoming video and regular alarms. The **Command Centre Operator** will dispatch police, fire and ambulance when required to our different cities across Canada and in the U.S.A. The purpose of this position is to apprehend and arrest suspects while...
-
Richmond, Canada The Radius Group Full time_**The VALUE this role brings to the team**:_ We take great pride in the level of service we provide our customers and part of the ‘magic’ of working with Radius is the full service we offer to provide them with a piece of mind. While we strive to ensure every site is 100% secure at all times and no crime will ever happen, we know that there are times...
-
Security Operations Center Operators
1 month ago
Richmond, Canada Securiguard Full timeAre you ready to embark on a thrilling career that combines vigilance, responsibility and a dedication of safeguarding one of the busiest gateways to the world? At Vancouver International Airport (YVR) we are seeking individuals who are passionate about ensuring the safety and well-being of travelers from all corners of the globe. As an Airport Security...
-
Security Operations Center Operators
4 weeks ago
Richmond, Canada Securiguard Full timeAre you ready to embark on a thrilling career that combines vigilance, responsibility and a dedication of safeguarding one of the busiest gateways to the world? At Vancouver International Airport (YVR) we are seeking individuals who are passionate about ensuring the safety and well-being of travelers from all corners of the globe. As an Airport Security...
-
Security Operations Center Operators
1 month ago
Richmond, Canada Securiguard Part timeAre you ready to embark on a thrilling career that combines vigilance, responsibility and a dedication of safeguarding one of the busiest gateways to the world? At Vancouver International Airport (YVR) we are seeking individuals who are passionate about ensuring the safety and well-being of travelers from all corners of the globe. As an Airport Security...
-
Security Operations Center Operators
4 weeks ago
Richmond, Canada Securiguard Part timeAre you ready to embark on a thrilling career that combines vigilance, responsibility and a dedication of safeguarding one of the busiest gateways to the world? At Vancouver International Airport (YVR) we are seeking individuals who are passionate about ensuring the safety and well-being of travelers from all corners of the globe. As an Airport Security...
-
Security Operations Center Operators
4 days ago
Richmond, Canada Securiguard Full timeAre you ready to embark on a thrilling career that combines vigilance, responsibility and a dedication of safeguarding one of the busiest gateways to the world? At Vancouver International Airport (YVR) we are seeking individuals who are passionate about ensuring the safety and well-being of travelers from all corners of the globe. As an Airport Security...
-
Data Center Rotation Shift Building Operator
4 weeks ago
Richmond Hill, Canada Urbacon Full timeAt Urbacon Data Centre Solutions (UDCS), we are committed to an inclusive and diverse workplace that values and supports the contributions of everyone. This commitment, along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global...
-
Smt Operator
3 weeks ago
Richmond, Canada Motorola Solutions Full time**Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...
-
Data Center Rotation Shift Building Operator
1 week ago
Richmond Hill, Ontario, Canada Urbacon Full timeAt Urbacon Data Centre Solutions (UDCS), we are committed to an inclusive and diverse workplace that values and supports the contributions of everyone. This commitment, along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace.JOB...
-
Surveillance Operator
1 week ago
Richmond, Canada Vancouver Fire & Radius Security Full time**Shift Available: 8pm-8am (night shift)** **Compensation**:depending on experience, the hourly wage for this role is between $21-24/hour The Command Centre Operator monitors and responds to all incoming video and regular alarms. The Command Centre Operator will dispatch police, fire and ambulance when required to our different cities across Canada and in...
-
Noc Operator
2 weeks ago
Richmond, Canada PressReader Full timePressReader is a rapidly growing technology company that partners with the world’s leading publishers to deliver content to millions of users in over 160 countries. Our progressive approach to digital distribution has allowed publishers such as The Washington Post, The Guardian, Newsweek, Rolling Stone, The Globe and Mail, and Vogue to find new audiences...
-
Smt Operator
1 week ago
Richmond, British Columbia, Canada Motorola Solutions Full timeCompany Overview:At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.As a global leader in public safety and enterprise security, we create and connect the technologies that help to...
-
Senior Manager, Contact Center
1 month ago
Richmond Hill, Canada Staples Canada Full timeWho we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's...
-
Senior Manager, Contact Center
4 weeks ago
Richmond Hill, Canada Staples Canada Full timeWho we are As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions. If that's you, let's...
-
Package Center Associate
1 month ago
Richmond, Canada CB Canada Full timePrimary Job Posting Location: Richmond, British Columbia Canada Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that...