Aftermarket Services Technician
1 month ago
**Company Matched RRSP**
**Profit Sharing Incentive Plan**
**Responsibilities**:
- Execute in-house repairs and refurbishment of MFV products
- Conduct light field service as required
- Provide production support as required
- Duties Include:_
- Perform tear down and inspection of customer valves and actuators
- Provide assessment of component’s condition and recommendation for replacements or upgrades
- Complete Product Evaluation Report (ES 06-000-001) and submit to Aftermarket Coordinator for quoting and evaluation by the customer
- Identify priorities and maintain a work schedule with the Aftermarket Coordinator to ensure all repairs are processed in a timely manner for all customers
- Liaise with other departments on customer service and repair issues as applicable
- Services all customer surface valve and actuator repairs in shop. Perform light field service work occasionally as required
- Ensure tools are clean, functional and organized for shop and truck
- Ensure calibration of measurement devices and tools is always up-to-date
- Maintain an ongoing count of inventory level of parts and tools reserved for Aftermarket Services
- Assist Production during down times in all aspects of new products
- Be available for emergency calls to assist customers as required
**Qualifications**:
- Working knowledge of valves. Knowledge/experience with chokes and control valves is desirable
- Knowledge of electric, hydraulic and pneumatic valve actuation is beneficial
- Knowledge of instrumentation is desirable
- Mid to high dexterity and mobility for physical handling of products
- Ability to travel to customer site (must be able to obtain required tickets)
- Valid Alberta Driver’s License (must provide a Driver’s Abstract)
- Subject to regular Drug and Alcohol testing in order to meet site specific requirements
- Computer proficiencies in standard office programs and specialized data base programs
- Effective written and verbal communication skills
- Effective organizational abilities and attention to details
- Excellent (internal and external) customer service skills
- Independence and initiative. Result oriented
- Ability to influence and persuade others to action
- Ability to work under mid to high operational deadlines and demands
- A commitment to workplace health and safety
Master Flo offers a competitive salary, profit sharing and a comprehensive benefit program to prospective employees, as well as the opportunity to work in an entrepreneurial environment, characterized by continued growth and strong business results.
- Only permanent, full-time employees qualify for RRSP and Profit-Sharing Incentives.
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