Receptionist (Full and Part Time)

2 weeks ago

Vancouver, Canada The IV Health Centre Full time

Are you passionate about providing exceptional customer service? Do you thrive in a supportive and energetic work enviorment? Are you eager to join a team that values collaboration and fosters a culture of positivity? If you answered yes to these questions, then The IV Health Centre is looking for someone just like you

We are seeking two dedicated and personable individuals to join our team of receptionists. As the first point of contact for our clients, you will play a crucial role in creating a welcoming and unforgettable experience for each person who walks through our doors.

**POSITION DETAILS**:

- Full Time Position - Must be able to work 40 hours per week which includes evenings, weekends and holidays.
- Part Time Position - Must be able to work 24 hours per week which includes evenings, weekends and holidays.
- Responsible for delivering the highest level of customer service in a professional and positive manner
- Confident when welcoming, greeting and assisting clients/patients
- Responsible for scheduling, confirming and recalling client/patient appointments
- Receive and communicate messages for ownership, management, practitioners and clients/patients
- Perform office-related duties both clerical and administrative, to ensure services are provided in an efficient and effective manner.

**QUALIFICATIONS, SKILLS AND EXPERIENCE**:

- Must have a minimum of 2 years customer service experience in previous reception positions and/or similar environments
- Familiarity with booking systems such as MindBody and/or Jane
- Excellent communication and problem-solving skills
- Ability to efficiently manage time and prioritize multiple tasks
- Independent worker with minimum supervision
- Ability to collaborate with other multi-disciplinary team members
- Ability to maintain client privacy and confidentiality
- Must have excellent multi-tasking skills and the ability to work under pressure

**INTERVIEWS**:
Will take place on Wednesday, March 20th from 11am - 4pm. Must be able to attend an in-person interview located downtown Vancouver.

**Job Types**: Full-time, Part-time

**Salary**: $21.00-$23.00 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Commuter benefits
- Company events
- Store discount
- Wellness program

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Retention bonus
- Signing bonus

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person

Application deadline: 2024-03-20
Expected start date: 2024-04-03

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