Scheduling Clerk

3 weeks ago


Winnipeg, Canada St.Amant Full time

**This is a full time term position until March 31, 2024, with a possibility of extension.**:
**Position Summary and Scope of Service**:
St.Amant's core values reflect a strong commitment to diversity, equity, and inclusion. St.Amant maintains ongoing commitment to recruiting a diverse and talented workforce which is paramount to supporting the community we serve. Reporting to the Service Delivery Manager and consistent with the Mission, Values and policies of St.Amant, the Staffing Clerk is a critical role in ensuring the success of St.Amant business and operations.

Exemplifying the mission, vision and values of St.Amant, the Staffing Clerk works collaboratively with partnered programs while offering employees respectful customer service.

The Autism Staffing Clerk is responsible for providing a broad range of administrative support services to Autism Programs in accordance with the mission and values and the policies and procedures for this service.

**Qualifications**:
**Educational**:

- Grade XII diploma or certificate
- Post-secondary education with a focus on Human Resource Management is an asset; or an equivalent combination of education and relevant work experience
- Knowledge of the HRIS Scheduling software system an asset

**Professional**:

- Minimum of two years' previous experience working as a staffing clerk, preferably in a health care setting
- Experienced and knowledgeable in the use of the full range of modern office equipment
- Experience working with HRIS scheduling systems
- Strong organizational and time management skills
- Strong communication skills, both written and oral, in order to provide a family/person centered approach and support to our team members
- Experience in performing a wide range of administrative/secretarial tasks
- Experience in managing large volumes of accurate schedules
- Experience in creating and maintaining workflow templates and forms for scheduling areas
- Experience working with employees and managers in an effective and professional manner

**Personal**:

- Ability to work with mínimal supervision as well as a collaborative team player in a team environment
- Ability to organize and prioritize work in a fast-paced environment
- Ability to generate ideas to improve work procedures and contribute to an environment that fosters growth, development and innovation
- Superb interpersonal ability to establish and maintain positive and productive working relationships with humility and self-awareness
- Ability and willingness to give and receive honest, balanced feedback
- Demonstrates competence and character that inspires trust
- Acts with integrity and respect in all interactions
- Values and commitment to continuous self-growth and professional learning
- Demonstrate confidential and ethical behavior in the performance of all duties
- Able to work well under pressure to ensure that deadlines are met
- Able to work independently and harmoniously within a multi-disciplinary group
- Excellent time management skills with the ability to balance and prioritize multiple responsibilities
- Keen sense of accuracy and attention to detail

**Duties and Responsibilities**:
**Program/Service Support**

Consistent with the Mission, Values and Policies of St.Amant, the Staffing Clerk provides a broad range of quality scheduling support activities. Quality services are evident when professional communication, timeliness, accuracy, ethical awareness / sensitivity, confidentiality are consistently demonstrated as required by legislation and program/service standards.

**Duties include**:

- Provides a broad range of quality administrative support activities
- Contacts all appropriate parties (clients, staff, external partners) with relevance to the changed schedules
- Responds to staff, client and external partner inquiries regarding their monthly schedule of services
- Prepares monthly client and staff schedules
- Enters all appropriate data into the scheduling system and indicates changes to client service on the hard copy of the client schedule as well as updating and maintaining the scheduling system
- Tracks individual usage of vacation, stats, overtime banks etc. and informs manager when levels are inconsistent with the requested time off
- Files all required documentation regarding scheduling services and follow up as required
- Maintenance of files and other relevant documentation related to staffing services
- Prepares and tracks staff vacation requests
- Checks all staff mileage forms for accuracy, recruit supervisor signatures and enters mileage data into the scheduling system
- Provides photocopy, fax, departmental mail and electronic mail
- Assists in the collection of data and preparation of reports as requested by Program management
- Adheres to all policies and procedure of St.Amant
- Assists with special projects as assigned

The above information is intended to describe the general nature of this position and is not considered to be a complete statement of



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