Bilingual Service Rep 5
2 days ago
The Service Rep 5 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues..
**Responsibilities**:
- Assist with evaluating and resolving service inquiries from clients across different platforms
- Effectively use various computer systems to complete assigned tasks and address account inquiries
- Develop and maintain working knowledge specific groups of Citi products and services
- Analyze and identify potential risks and identify solutions that meet client needs
- Complete assigned tasks in an accurate and efficient manner
- Solve disputes and retain clients, while minimizing opearting loss, through adherence to established rules and regulations
**Qualifications**:
- 2-4 years’ work experience in a related role
- Proficient in Microsoft Office and Windows Operating Systems
- Demonstrated experience solving customer service inquiries
- Effective verbal and written communication skills
- Ability to work in a fast pace environment
- Excellent technical and data entry skills, including the utilization of a 10-key touchpad
- Proven ability to navigate multiple systems and customer service platforms concurrently
**Education**:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Bilingual in both French and English is an asset but not required.
- **Job Family Group**:
Customer Service
- **Job Family**:
Service
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
-
Bilingual Customer Service Rep
7 months ago
Mississauga, Canada Primerica Full timeAbout this Position We are looking for Bilingual Customer Service Rep to join our Communications Department. Responsibilities and Qualifications RESPONSIBILITIES: - Handle incoming client/agent calls regarding life insurance - Responsible for providing complete and accurate information to caller by using the department manual, training sessions and...
-
Customer Service Rep
7 months ago
Mississauga, Canada Oceanland Distribution Services LTD. Full timeLooking for qualified and dedicated Customer Service Reps to assist our operation team in servicing our expanding customer base in a busy warehouse distribution facility. **Skills and Abilities**: Good organizational skills while working in a fast paced time sensitive environment. Detail oriented, good audit skills and ability to pro-actively identify...
-
Customer Service Rep
3 months ago
Mississauga, Canada Oceanland Distribution Services LTD. Full timeLooking for qualified and dedicated Customer Service Reps to assist our operation team in servicing our expanding customer base in a busy warehouse distribution facility. **Skills and Abilities**: Good organizational skills while working in a fast paced time sensitive environment. Detail oriented, good audit skills and ability to pro-actively identify...
-
Field Service Rep
7 months ago
Mississauga, Canada Farm Business Consultants Full timeOverview: **Position Overview** Considering a new career where the training is provided from day one? Interested in learning in-demand and recession-proof skills to develop your career, with a solid base salary and upside potential? Our Field Service Rep position delivers on FBC’s specialized in-home business tax and consulting services. This is an...
-
Bilingual Customer Service Rep
3 weeks ago
Mississauga, Canada Primerica Full timeAbout this Position We are currently looking for a Customer Service Rep to join our Communications Department. Responsibilities and Qualifications RESPONSIBILITIES: - Handle incoming client/agent calls regarding life insurance - Responsible for providing complete and accurate information to caller by using the department manual, training sessions and...
-
Bilingual Customer Service Representative
3 weeks ago
Mississauga, Canada CONMED Full time**JOB TITLE**:Bilingual Customer Service Representative - Repairs **ROLE REPORTS TO**:Director of Operations, Canada **JOB LOCATION**: Mississauga, ON **(Onsite)** **ABOUT US** CONMED Corporation is a progressive, global medical device company, operating in 20 countries. Through thoughtful leadership, innovation, and teamwork, we are changing the future...
-
Bilingual Customer Care Representative
4 days ago
Mississauga, Canada Boston Scientific Corporation Full time**Bilingual Customer Care Representative**: - Remote Eligible: Hybrid- Onsite Location(s): Mississauga, ON, CA**Purpose Statement** Works in line with Local Sales strategies to support achievement of sales growth to plan. Focus on customer support, order handling, complaint handling and assist the sales force wherever needed. This is a bilingual...
-
Customer Service Key Accounts Rep
6 months ago
Mississauga, Canada Bayer Crop Science Full timeAt Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where ,Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and...
-
Customer Service Key Accounts Rep
6 months ago
Mississauga, Canada Bayer Full time**At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...
-
Customer Service/credit Service
6 months ago
Mississauga, Canada Citi Full timeThe Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues. **Responsibilities**: - Assist with evaluating and resolving service...
-
Customer Service Rep
10 hours ago
Mississauga, Canada Frendel Kitchens Limited Full timeFRENDEL Kitchens is looking for the right person to join our **_Customer Care department._** We are a major cabinet manufacturing company servicing the new build industry. Our offices are located in Mississauga, Ontario (Dixie Rd/401 area). Our Customer Service Reps are responsible for ensuring all inquiries made by homeowners and site personnel are...
-
Bilingual Collections Representative
7 months ago
Mississauga, Canada Arjo Canada Full time**Empowering careers at ARJO** **What moves you?** Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day! - Arjo welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer and our...
-
Sales Rep
7 months ago
Mississauga, Canada GENTEK BUILDING PRODUCTS LTD Full timeGentek Building Products is a leading manufacturer and distributor of quality building products. With 3 Canadian manufacturing plants and 22 distribution offices, we are well-positioned to provide our customers with quality products and a superior customer service experience. At Gentek Building Products, we are proud of the superior products and customer...
-
Customer Service Representative
7 months ago
Mississauga, Canada Levata Full timeOCR Canada is the leading reseller in Canada, serving Canadian customers coast to coast with a proven track record of innovation in data collection and automated identification data capture (AIDC) solutions. This is a fully remote role and the timings are 11 am to 7 pm EST. The **bilingual** Customer Service Rep is responsible for the overall relationship...
-
Customer Service Representative
6 months ago
Mississauga, Canada Levata Full timeOCR Canada is the leading reseller in Canada, serving Canadian customers coast to coast with a proven track record of innovation in data collection and automated identification data capture (AIDC) solutions. The **bilingual** Customer Service Rep is responsible for the overall relationship between their client, carrier and dealer and as such, ensures that...
-
Customer Service Representative
2 months ago
Mississauga, Canada Levata Full timeOCR Canada is the leading reseller in Canada, serving Canadian customers coast to coast with a proven track record of innovation in data collection and automated identification data capture (AIDC) solutions. This is a fully remote role and the timings are 11 am to 7 pm EST. The **bilingual** Customer Service Rep is responsible for the overall relationship...
-
Collection Agent- Bilingual
7 months ago
Mississauga, Canada ergoCentric Seating Systems Full time**About** ergoCentric Inc. was founded in 1990. Our sole mission is to design and manufacture the best ergonomic chairs in the world and we are recognized as North America’s premier manufacturer of high-quality ergonomic seating for office, specialty and healthcare environments. Today, ergoCentric offers a comprehensive portfolio of ergonomic...
-
Warranty Administrator
7 months ago
Mississauga, Canada Carrier Enterprise Canada Full time**Carrier Enterprise Canada is currently accepting applicants for the position of**: **12 Month Contract - Warranty Administrator (Bilingual)** **Reporting to: Warranty Department Manager** Location: Currently Hybrid (office & home) - Mississauga ON **The Opportunity** - Experienced Post Sales Customer Experience Rep that is highly customer-oriented. -...
-
Bilingual Accounts Receivable Coordinator
7 months ago
Mississauga, Canada ergoCentric Seating Systems Full time**About** ergoCentric Inc. was founded in 1990. Our sole mission is to design and manufacture the best ergonomic chairs in the world and we are recognized as North America’s premier manufacturer of high-quality ergonomic seating for office, specialty and healthcare environments. Today, ergoCentric offers a comprehensive portfolio of ergonomic...
-
Bilingual Customer Service Rep 1
7 months ago
Mississauga, Canada Primerica Full timeAbout this Position We are looking for a bilingual customer service representative to join our Communications department. Responsibilities and Qualifications It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of...