Academic Advising Lead

1 week ago

Edmonton, Canada University of Alberta Full time

**Department** Alberta School of Business - Undergraduate Office

**Salary range** $60,299.77 to $83,456.99

**Hours per week** 35

**Grade** 10

**Posted date** September 19, 2024

**Closing date** October 7, 2024

**Position Type** Full Time - Operating Funded

**Description**:
**_This position is a part of the Non-Academic Staff Association (NASA)._**

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

**Location** - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.

**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

**Working for the Alberta School of Business**

The Alberta School of Business is one of the world's leading institutions in business education and research and is the first and longest continually accredited business school in Canada. We're positioned to help shape the future of business with over 140 tenured, tenure track faculty and full and part-time academic teaching staff members who are at the forefront of cutting-edge research and innovative teaching. With 3,400 students in our undergraduate program and 950 students in our graduate programs (including 58 PhD students), we are dedicated to fostering a welcome and supportive environment where every student has the opportunity to thrive and reach their full potential. We equip our faculty and students with the latest insights and tools to ensure students receive a transformative learning experience that prepares them for success in a rapidly evolving business landscape.

Since 1916, the innovative ideas, entrepreneurial spirit and leadership of the school's more than 33,000 alumni have strengthened businesses and communities worldwide. We actively foster partnerships with local businesses, organizations and government agencies, allowing our students and faculty to address real-world challenges and contribute directly to the local and global economy. Our outreach programs extend beyond the classroom, empowering students to use their skills for the betterment of society.

At the Alberta School of Business, you'll be part of a dynamic and forward-thinking community that values collaboration, inclusivity and continuous growth, making it an exceptional place to contribute your talents and expertise.

**Position**

Working closely with and reporting to the Manager, Undergraduate Programs, the Academic Advising Lead (AAL) is the lead hand academic program advisor for the Business Undergraduate Office (UG Office). In addition to participating in all advisor-type responsibilities, the AAL provides functional supervision, leadership and training for staff in the UG Office.

**Duties**

Functional Supervision and Leadership
- In collaboration with the Manager, Undergraduate Office and Associate Dean, ensures effective operation of Undergraduate Office team.
- Provides leadership, guidance and direction for situations and issues which require investigation or response. Ensure consistent and equitable approach is taken for issue escalation.
- Engages staff and fosters a collaborative approach based on trust and open communication.
- Monitors advising team's workload and tasks to ensure deadlines are met and works with Manager, Undergraduate Office to redistribute work as necessary.
- Works with Manager, Undergraduate Office to develop key metrics and dashboards to measure and evaluate the effectiveness of the Office's service delivery model and supporting team.
- Promotes the vision of the Undergraduate Office, and by extension, the Alberta School of Business, to support an engaged team, that in turn, creates a more engaging and welcoming environment to students.
- Provides statistical reporting for the Manager Undergraduate Office regarding workflow, program (student) statistics, Accreditation requests, etc.

Policy and Process Development
- Identifies opportunities and provides ideas, proposals and solutions to the senior management team regarding policy, service, process, and opportunities for improvement.
- Identifies potential issues, collaborating in the development of and implementation of changes.
- Initiates and leads regular discussions regarding efficient proces

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