Front Desk Receptionist

2 weeks ago

Montréal, Canada Montreal Therapy Centre Full time

**Montreal Therapy Centre** is looking for a full-time Front Desk Receptionist for our Montréal, QC office.

**ob Summary**

The Reception/Administrative Coordinator works closely with MTC therapists and admin team to provide excellent customer service to our clientele. They are part of the admin team, composed of warm, helpful, prompt, and dynamic individuals providing a stimulating and friendly work environment.

**Skills required**:

- Strong organizational and time management skills;
- Strong attention to detail;
- Ability to handle a fast-paced environment;
- Efficient, courteous and professional;
- Fluent in English and French, written and spoken;
- Good knowledge of MS Office (Word and Excel), Internet, Outlook;
- Interest in mental health and psychotherapy;
- Proficiency in written and oral Spanish is an asset;
- Previous work in the field for 1 year or more is an asset.
- Greet and register clients in a professional manner;
- Respond to various inquiries from therapists and other team members;
- Prepare invoices and collect payments for services rendered;

**Duties**:

- Greet and register clients in a professional manner;
- Respond to various inquiries from therapists and other team members;
- Prepare invoices and collect payments for services rendered;
- Organize office spaces, maintain premises.

Appellation d’emploi **:Réceptionniste-Coordonateur(-trice) administratif(-ve) ̶**

**Poste à temps plein à combler**

Le Centre de thérapie de Montréal a été fondé en 2003 avec l’objectif d’offrir des services professionnels de counseling individuel, conjugal et familial à des prix abordables. Nous comptons actuellement plus de 150 thérapeutes au sein de notre équipe constituée pour couvrir un large éventail de services professionnels comme la thérapie individuelle, conjugale, familiale, l’art-thérapie, la dramathérapie, et les services aux enfants et aux adolescents dans un total de 17 langues.

**Schéma d’emploi**

Le(La) réceptionniste-coordinateur(-trice) admistratif(-ive) travaille en étroite collaboration avec nos thérapeutes et notre équipe administrative afin de fournir un excellent service à la clientèle. Ces postes occupent une place au sein de l’équipe administrative, composée de personnes chaleureuses, serviables, promptes, et énergiques qui forment un milieu de travail stimulant et amical.

**Compétences recherchées**:

- Excellentes aptitudes à communiquer (en personne, par téléphone et par courriel);
- Bon sens de l’organisation et bonne gestion du temps;
- Souci du détail;
- Capacité à maintenir un rythme soutenu;
- Efficace, courtois(e) et professionnel(le);
- Excellente maîtrise du français et de l’anglais parlés et écrits;
- Bonne connaissance de MS Office (Word et Excel), d’Internet et d’Outlook;
- Intérêt pour la santé mentale et la psychothérapie;
- Maîtrise de l’espagnol à l’écrit et à l’oral, un atout;
- Expérience préalable d’au moins un an dans le domaine, un atout.
- Accueillir et enregistrer les clients avec professionnalisme;
- Fournir des renseignements sur les services offerts à la clinique (par téléphone, par courriel et en personne);
- Répondre à diverses questions et demandes de nos thérapeutes et des autres membres de notre équipe;
- Préparer des factures et recueillir des paiements pour les services rendus;
- Répondre aux appels téléphoniques et aux courriels efficacement, et établir leur ordre de priorité;
- Organiser les aires de travail et entretenir les locaux.

**Responsabilités**:

- Accueillir et enregistrer les clients avec professionnalisme;
- Fournir des renseignements sur les services offerts à la clinique (par téléphone, par courriel et en personne);
- Répondre à diverses questions et demandes de nos thérapeutes et des autres membres de notre équipe;
- Préparer des factures et recueillir des paiements pour les services rendus;
- Répondre aux appels téléphoniques et aux courriels efficacement, et établir leur ordre de priorité;
- Organiser les aires de travail et entretenir les locaux.

**Salary**: $18.00-$22.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

Application deadline: 2023-08-04

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