Client Care Representative

18 hours ago


Oakville, Canada North Oakville Animal Hospital Full time

**North Oakville Animal Hospital (or NOAH as we love to say)**

**About the Role**
- The ability to strengthen the human-animal veterinary bond through exceptional care whether it is in person or on the phone. As well as the ability to handle upset or difficult clients in a tactful and respectful manner
- Excellent verbal and written communication skills are a must. Great attention to detail, excellent organizational skills
- Prior knowledge of or the ability to learn medical terminology and veterinary software program.
- A sound knowledge base of routinely purchased foods, over the counter products and retail supplies
- The ability to tolerate unpleasant odours, noises, the site of blood and other bodily fluids, and may be exposed to contagious diseases or injury as a result of animal handling.
- The ability to lift up to approximately 40lb and spend extended time standing.
- The ability to remain calm and focused under pressure.
- The ability to schedule and confirm appointments, and complete patient recalls in a timely manner
- The capability to ensure client/patient confidentiality at all times
- The ability to handle administrative tasks surrounding end of life including preparing, sympathy cards, etc.; represent the clinic in an enthusiastic and positive light at all times.
- The ability to perform daily cash procedures such as open, close, and midday balancing checks
- We offer above average compensation, an intimate and exciting work environment and an excellent compensation package. Benefits include medical/dental coverage, paid sick days, paid CE, uniform allowance and a generous pet discount._

**About Us**

**North Oakville Animal Hospital** is part of the VetStrategy group of clinics. VetStrategy is a 100% Canadian owned and operated group of veterinary clinics with locations throughout Canada. We believe that veterinary clinics are an integral part of the community they serve and as such we put a large focus on community-based activities and initiatives. Every clinic we partner with is unique and serves a very diverse client base.

**WHAT WE OFFER**
- Friendly and supportive work environment
- Continuing education allowance
- Comprehensive benefit plan
- Competitive compensation
- Access to Animal Care Technology online training
- Access to medical webinar events throughout the year by leading specialists
- Opportunity to advance in your career
- Commitment to the community and to helping pets in need through the Oscar Fund activities
- Competitive medical and pet supply discounts

We look forward to hearing from you

**Salary**: $15.00-$18.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift

**Experience**:

- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)
- Veterinary Industry: 1 year (preferred)



  • Oakville, Canada North Oakville Animal Hospital Full time

    **North Oakville Animal Hospital (or NOAH as we love to say!)** **About the Role** - The ability to strengthen the human-animal veterinary bond through exceptional care whether it is in person or on the phone. As well as the ability to handle upset or difficult clients in a tactful and respectful manner - Excellent verbal and written communication skills...


  • Oakville, Canada Oakpark Pet Hospital Full time

    **Client Service Representative (CSR)** We are looking for the perfect fit to join our practice. If you are enthusiastic about exceeding clients expectations, have a passion working with people and love animals you may be it! Position Overview: The Client Service Representative’s primary focus is to create an exceptional client experience while remining...

  • Client Care Manager

    7 months ago


    Oakville, Canada Peak Home Health Care Full time

    Peak Home Health Care is a family owned business that was created in memory of our dear Mother and Grandmother, Joyce. Our personal journey has made us realize how important it is to a person’s well-being to be able to stay in their own home for as long as possible. We are looking for a passionate new team member to join our growing company. This person...

  • Budds' Bmw Motorrad

    9 months ago


    Oakville, Canada Budds' BMW Full time

    **DO YOU **RIDE** MOTORCYCLES?** **(This is a prerequisite)** **We are looking for someone who RIDES, KNOWS BIKES, LOVES BMW and is ready to...** **"MAKE LIFE A RIDE"** **.... for many clients who pass through our doors daily.** We are looking for someone who is energetic and is very passionate about the BMW Motorrad brand. In this position, you will...


  • Oakville, Canada Nour Private Wealth Full time

    **Job description** Nour Private Wealth (NPW) is seeking an experienced Client Experience Representative for one of our Investment advisors at NPW. The Representative will assist the team in many areas of wealth management, including answering in-bound calls, preparing new account and service paperwork, managing multiple computer systems in a...


  • Oakville, Canada PhysioSport Med of Oakville Full time

    **Job Overview** Client experience representative needed for a growing Sport Medicine Clinic located in North Oakville. Medical team consists of physicians, physiotherapists, chiropractors, massage therapists, osteopaths and dieticians. Looking for an outstanding person to add to our exceptional culture and customer experience. We are a small, privately...


  • Oakville, Canada Sonova Full time

    Oakville, CanadaCustomer Care Representative - Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ If so, we think you belong here at **Connect Hearing** as a **Customer Care Representative**! **Who we...


  • Oakville, Canada Sonova Full time

    Oakville, CanadaCustomer Care Representative - Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at **Connect Hearing** as a **Customer Care Representative**! - **Who we...


  • Oakville, Canada CareRx Full time

    **About CareRx** CareRx is Canada's leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres...


  • Oakville, Canada Hero Care Full time

    **ROLE: Personal Support Worker| Home Care Client | Agency Contract| Oakville, ON **ASAP Start Date Full time Wage - $25/ HR **AGENCY CONTRACT THROUGH HERO CARE** HERO CARE has a proven track record in providing our contract/travel nurses with a variety of exciting, positive and unique working experiences. Our team is now expanding our staffing services to...


  • Oakville, Canada Beachcomber Hot Tubs Full time

    **Customer Care Representative** Are you passionate about people? Are you looking for an exciting career with great learning opportunities? If your answer is “Yes” Here is an opportunity to work as Customer Service Representative with a proud Canadian Employer with a dynamic corporate culture built on the foundation of trust, communication, and...


  • Oakville, Canada VCA Animal Hospitals Full time

    **Veterinary Reception, Client Care**: **Location: Oakville, ON**: **Mississauga-Oakville Veterinary Emergency Hospital** is currently welcoming a full-time Veterinary Reception, Client Care representative to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role...


  • Oakville, Canada North Oakville Animal Hospital Full time

    **North Oakville Animal Hospital (or NOAH as we love to say!)** **About the Role** - The ability to strengthen the human-animal veterinary bond through exceptional care whether it is in person or on the phone. As well as the ability to handle upset or difficult clients in a tactful and respectful manner - Excellent verbal and written communication skills...


  • Oakville, Canada VCA Animal Hospitals Full time

    **Client Care Representative**, **Internal Medicine Department**: **Oakville, ON**: **Mississauga-Oakville - Internal Medicine Department **is currently welcoming for a dependable and professional team member who is looking for a challenging and rewarding career. This **full-time** opportunity includes a range of responsibilities and learning opportunities,...


  • Oakville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Oakville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Oakville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Oakville, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Oakville, Canada Swish Maintenance Limited Full time

    Take the next steps in your Customer Operations career and join Swish as a Customer Care Representative! Enter the role of a Customer Care Representative, where your main responsibility is to create frictionless customer experiences. As the frontline liaison, you'll be handling inquiries, resolving issues, and providing reliable assistance. Your effective...


  • Oakville, Canada Saxco International Full time

    **This open position is a PAID, Non-Exempt Hourly position, paid in CAN dollars.** **Why work at Saxco?** We are a dynamic, inclusive, and fun team with a passion for excellence in the packaging industry. We have a supportive and collaborative environment where your ideas and creativity are valued, and innovation and continuous improvement thrive. You will...