Operations Agent

5 months ago

Vancouver, Canada GAT Airline Ground Support Full time

Summary
This position is responsible for ensuring our flights operate on time and according to plan. From confirming the aircraft’s weight and balance is accurately calculated to coordinating ramp and maintenance operations, the role is varied and fast-paced but ultimately rewarding.

Core Competencies

Previous airline experience in flight following, dispatch and/or operations

Thorough understanding of Aviation weather, forecast and observations, METAR and TAF

Ability to work efficiently under demanding time constraints

Excellent verbal and written communication skills

Analytical skills and proactive problem solver

Job Duties

Actively participate in SA’s Safety Management System (SMS) including reporting hazard and incidents encountered in daily operations. Understand, comply with and promote the company Safety Policy

Participate in training to comprehend, implement, and maintain all quality objectives as stated in our Quality Management System to ensure delivery of desired levels of operational safety and security.

All employees are responsible for ensuring quality control in their own activities.

Cooperate fully with Inspectors to achieve quality inspection commitments

Performs other duties as required

Required to maintain a valid Restricted Area Identification Card (RAIC), a valid driver’s license, and a valid Restricted Operator’s
Certificate - Aeronautical (ROC-A)

Previous airline flight operations and dispatch experience considered an asset

Knowledge of US APIS and Canadian API or other related functions as applied to trans-border flight operations would be an asset.

Weight and Balance calculations

Must be deicing qualified for customer and conduct monthly audits on the deicing vendor and inspect their work.

Liaise between all groups, with all communications going through this position including (but not limited to):
Airport Authority

Fueling

Catering

Ground handling

IROPS

Take all SA operational phone calls

Clear time card exceptions

Create and update daily flight plot schedules

**Requirements**:
Excellent computer skills, proficient with Word, Excel, Outlook and Internet

Ability to work well independently under mínimal supervision

Strong working knowledge of weather and how it impacts aviation, as well as NOTAMs as outlined by NAV Canada and the FAA

High level of attention to detail and accuracy

Excellent time management and organizational skills

Demonstrated ability to troubleshoot, make decisions and problem solve

INDGATCA

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