Table Games Supervisor

3 weeks ago

Halifax, Canada Casino Nova Scotia Full time

**Position Summary**

Under the direction of the Casino Shift Manager(s) the Dealer Supervisor is responsible for the supervision and security of multiple table games and Dealers within an assigned section, while ensuring internal controls, government regulations and department policies and procedures are followed at all times. The incumbent is responsible for ensuring first-class customer service, must be collaborative, excel at multi-tasking and display exceptional communication and interpersonal skills. The Dealer Supervisor contributes to a safe and welcoming work environment for all employees, motivates, leads by example, and provides a learning environment. **Above all else, must embrace and be aligned with Casino Nova Scotia’s culture and philosophy of providing outstanding entertainment experiences.**

**Job Duties**
- Monitors games, player tracking (manual & CMP), reports large buy ins/cash outs, table swings, and suspicious play or behavior
- Develops and mentors Dealers through daily coaching and feedback
- Responsible for the integrity of games by ensuring all government regulations, Internal Controls and Department & Company Policies and Procedures are followed
- Deals with conflict resolution; provides comps if necessary
- Responsible for various department and company development/initiative projects (promotional ideas, increasing headcount etc.)
- Reports wins and losses
- Responsible to see that all assets are secured during an emergency (fire alarm, power failure etc.)
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership, employees, vendors and regulators
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
- Fosters and encourages GEM skills and behaviors
- Fosters excellent guest relations and creates GEM’s for casino guests
- Finds ways to **play**; you are serious about work, without being serious
- **Chooses** to make everyday a great day
- Stays focused in order to **be there**:

- Delivers an exceptional entertainment experience to internal and external guests to ensure you **make their day**

**Minimum Qualifications**
- Embraces the Casino Nova Scotia culture and philosophy and has a playful, infectious and "all about the guest" attitude
- Minimum Grade 12 or equivalent is required
- Previous supervisory experience will be considered an asset. Casino supervisory experience preferred.
- Casino Table Games experience is required.
- Demonstrated previous experience in coaching and developing employees is required
- Demonstrated exceptional customer service and interpersonal skills is required
- Proven technical abilities, game mix and an extensive knowledge of gaming policy and procedures is required
- Satisfactory attendance is required
- Demonstrated exceptional communication, negotiating, and conversational skills is required
- Proven sound judgement and decision-making skills is required
- Proven ability to be organized, detail oriented, reliable, punctual, efficient, trustworthy, diligent in duties and responsibilities, and a team player is required
- Proven ability to be self-motivated, and to work well under pressure in a fast-paced environment is required

**Additional**:

- Must be able to concentrate and stand for long periods of time
- Must be able to work various shifts
- We thank all applicants for their interest and will contact those qualified to continue in the recruitment process._

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Halifax, NS: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Floor Supervisor

    3 weeks ago

    Halifax, Canada Casino Nova Scotia Full time

    **Position Summary** Under the direction of the Casino Shift Manager(s) the Floor Supervisor is responsible for the supervision and security of multiple table games and Dealers within an assigned section, while ensuring internal controls, government regulations and department policies and procedures are followed at all times. The incumbent is responsible to...

  • Summer Aquatics Supervisor

    2 weeks ago

    Halifax, Canada Canada Games Centre Full time

    The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation...

  • Aquatics Program Supervisor

    5 days ago

    Halifax, Canada Canada Games Centre Halifax Full time

    The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation...

  • Dealer Supervisor 2-hfx

    3 weeks ago

    Halifax, Canada Great Canadian Full time

    **Position Summary** Under the direction of the Casino Shift Manager(s) the Dealer Supervisor is responsible for the supervision and security of multiple table games and Dealers within an assigned section, while ensuring internal controls, government regulations and department policies and procedures are followed at all times. The incumbent is responsible...

  • Floor Supervisor

    2 weeks ago

    Halifax, Nova Scotia, Canada Casino Nova Scotia Full time

    Position SummaryUnder the direction of the Casino Shift Manager(s) the Floor Supervisor is responsible for the supervision and security of multiple table games and Dealers within an assigned section, while ensuring internal controls, government regulations and department policies and procedures are followed at all times. The incumbent is responsible to...

  • Aquatics Program Supervisor

    2 weeks ago

    Halifax, Canada Canada Games Centre Full time

    The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation...

  • Dealer Supervisor 2-hfx

    4 weeks ago

    Halifax, Canada Great Canadian Full time

    **Position Summary** Under the direction of the Casino Shift Manager(s) the Dealer Supervisor is responsible for the supervision and security of multiple table games and Dealers within an assigned section, while ensuring internal controls, government regulations and department policies and procedures are followed at all times. The incumbent is responsible...

  • Summer Camp: Camp Supervisor

    4 weeks ago

    Halifax, Canada Canada Games Centre Full time

    The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation...

  • Summer Camp: Camp Supervisor

    2 weeks ago

    Halifax, Canada Canada Games Centre Full time

    The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation...

  • Dealer Supervisor 2-hfx

    2 weeks ago

    Halifax, Nova Scotia, Canada Great Canadian Full time

    Position SummaryUnder the direction of the Casino Shift Manager(s) the Dealer Supervisor is responsible for the supervision and security of multiple table games and Dealers within an assigned section, while ensuring internal controls, government regulations and department policies and procedures are followed at all times. The incumbent is responsible for...

  • Dealer Supervisor 2-HFX

    1 month ago

    Halifax, Canada CB Canada Full time

    Position Summary Under the direction of the Casino Shift Manager(s) the Floor Supervisor is responsible for the supervision and security of multiple table games and Dealers within an assigned section, while ensuring internal controls, government regulations and department policies and procedures are followed at all times.  The incumbent is responsible to...

  • Dealer 1-hfx

    4 weeks ago

    Halifax, Canada Great Canadian Full time

    **Position Summary** **Job Duties** - Conducts live games on the casino floor professionally and as a team member - Ensures compliance of all regulations, policies, and procedures - Works closely with Supervisors and management staff to ensure a well-run gaming floor - Promotes the Casino’s events, services, and promotions to all guests - Assists players...

  • Dealer Supervisor 2

    2 weeks ago

    Halifax, Nova Scotia, Canada Great Canadian Entertainment Full time

    Position Summary Under the general direction of the Gaming Manager, Table Games, this position is responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium area while establishing a nd contributing to a safe and welcoming work environment for all team members. Provides input on performance evaluations and...

  • Dealer Supervisor 2

    3 weeks ago

    Halifax, Canada Great Canadian Full time

    **Position Summary** Under the general direction of the Gaming Manager, Table Games, this position is responsible for monitoring the day-to-day activities of table games operations in the Salon/Salon Premium area while establishing a nd contributing to a safe and welcoming work environment for all team members. Provides input on performance evaluations and...

  • Summer Camp: Camp Counsellor

    4 weeks ago

    Halifax, Canada Canada Games Centre Full time

    The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation...

  • Summer Camp: Camp Counsellor

    4 weeks ago

    Halifax, Canada Canada Games Centre Full time

    The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation...

  • Summer Camp: Camp Counsellor

    2 weeks ago

    Halifax, Canada Canada Games Centre Full time

    The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation...

  • Summer Camp: Inclusion Counsellor

    2 weeks ago

    Halifax, Canada Canada Games Centre Full time

    The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation...

  • Part-time Dealer 1-hfx

    3 weeks ago

    Halifax, Canada Great Canadian Full time

    **Position Summary** **Key Accountabilities** - Conducts live games on the casino floor professionally and as a team member - Ensures compliance of all regulations, policies, and procedures - Works closely with Supervisors and management staff to ensure a well-run gaming floor - Promotes the Casino’s events, services, and promotions to all guests -...

  • Dealer Supervisor 2-HFX

    4 weeks ago

    Halifax Regional Municipality, Canada CB Canada Full time

    Position Summary Under the direction of the Casino Shift Manager(s) the Floor Supervisor is responsible for the supervision and security of multiple table games and Dealers within an assigned section, while ensuring internal controls, government regulations and department policies and procedures are followed at all times.  The incumbent is responsible to...