Manager, Group Customer Risk and Compliance

2 weeks ago

Toronto, Canada Canada Life Assurance Company Full time

**Job Description**:
As the

**What you will do**
- Monitor, interpret and maintain awareness of new and existing regulatory and compliance requirements, providing expertise, advice and oversight of regulatory obligations, including providing appropriate guidance to the business on potential impacts and appropriate controls.
- Assess the adequacy of, adherence to, and effectiveness of day-to-day risk and compliance procedures and controls and provide reports on all potential or actual risk and compliance issues ensuring that they are investigated and remediated as appropriate.
- Contribute collaboratively on projects and initiatives and day to day activities to provide expert advice and guidance on awareness of relevant legislation, guidelines and best practices to enable the business’ strategy and ensure risk and compliance issues are identified and addressed.
- Identify and provide guidance to the business concerning risks associated with projects and initiatives and escalate any issues and proposed solutions to the Director or AVP or other management as necessary.
- Assist with the monthly legislative update summary prior to circulation within the business.
- Provide updates for quarterly compliance and operational risk reports to the CCO and other reports.
- Build partnerships with other functions within Group Customer to build and embed an effective risk and compliance culture.
- Provide independent challenge, guidance, and advice to the business, reporting on and addressing action items to enable Group Customer Risk and Compliance to effectively oversee Group Customer’s activities.
- Create and deliver high-quality presentations related to relevant regulatory requirements or risk issues to all areas within Group Customer.
- Provide leadership to team members and stakeholders, including feedback and prioritization.
- Perform other duties as needed to support these accountabilities and to support the goals of the department

**What you will bring**
- Post-secondary education or equivalent level of training or experience.
- Minimum of 5 years of experience in a financial services industry role with operational risk and compliance related accountabilities.
- Experience in group insurance will be an asset
- Experience in researching and interpreting legislation and communicating requirements to stakeholders will be an asset.
- Proven ability to identify, understand, effectively communicate and solution new business risks and control gaps.
- Ability to evaluate policies, processes and systems to identify business risks and control gaps.
- Demonstrated strength in effectively building relationships and influencing change effectively with a broad range of individuals and groups.
- Excellent verbal and written communication skills, with a niche in story telling
- Excellent analytical skills
- Very good organizational skills with strong attention to detail, ability to prioritize, multi-task and meet deadlines.
- Ability to effectively use Microsoft products (Teams, Outlook, Excel, Word, PowerPoint, Power BI an asset).

**_ Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg._**

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**

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