Customer Service and Production Assistant

7 months ago


Pembroke, Canada Cork Culture Full time

Job Overview:
Cork Culture is recruiting for a professional and energetic person to join our team as a Customer Service/Production Assistant.

If you thrive in a team environment, are able to adapt quickly throughout the day, can handle and appreciate the physical requirements of working in a wine shop and are excited about interacting with a wide variety of people, this job may be for you

**Duties**:

- Answer incoming calls and respond to customer inquiries in a professional manner
- Provide accurate information about products, services, and promotions
- Processing customer wine, monitoring inventory and stocking shelves.
- Developing and updating knowledge of products, services and policies.
- Assisting bottlers with the handling of products.

**Experience**:

- Previous experience in customer service or a related field is preferred
- Strong phone etiquette and excellent communication skills
- Ability to multitask and prioritize tasks effectively
- Able to move and lift objects varying in weight, up to 50lbs
- Knowledge of wine and grape varieties is an asset (training is provided)

We offer a fun and creative work environment with a casual dress code.

We appreciate your interest in the position and will contact those applicants we feel best suited for this role.

Pay: $18.00-$19.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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