Field Service Technician
7 months ago
We are a growing company, currently seeking dedicated, adaptable individuals to join Grimco. Grimco is a national wholesale sign supply manufacturer and distributor that has been around for over 145 years with 50+ locations in the United States, 8 in Canada, and recent expansion into the United Kingdom.
This role is located at Grimco Montreal with the scheduled hours of 8:30am - 5:00pm Monday through Friday. Frequent travel to customer sites is required.
**Responsibilities**:
- Deliver post start up customer support relating to equipment operation and process performance.
- Perform preventative and corrective maintenance on company product lines.
- Provide advice in returning equipment to optimal performance.
- Inspect, install, troubleshoot, replace parts, and refurbish equipment to ensure equipment quality and performance to specifications.
- Responsible for technical advice to customers on methods to optimize equipment operation and process performance.
- Troubleshoot and resolve equipment operation and process problems reported by customers.
- Prepare reports documenting troubleshooting and warranty activities.
- Participate in the development of corrective actions improving equipment operation and performance.
- Travel as required to resolve operational or performance issues.
- Run on-site and remote diagnostics and support customers.
- Develop and maintain excellent customer relations, be first line resource for customer questions or concerns.
- Perform other duties as assigned.
**Preferred Qualifications**
- Previous experience in equipment installation/troubleshooting/technical support.
- Completed Post Secondary Education from an accredited college/university.
- Certifications for various HP and Epson hardware/ software an asset.
- Valid Driver’s License and Personal Vehicle for travel to customer locations for service calls. (Car Allowance and Gas Card provided for work purposes)
- Valid Passport and ability to travel throughout Canada and the United States.
- Previous experience with ERP and CRM systems.
- ** Advanced/fluent skill levels of French required.**
**Physical Demands, Knowledge, Skills, Abilities, & Other Characteristics**
- Requires the ability to lift, push, pull and carry tools and materials weighing 50+ pounds on a frequent basis.
- Knowledge of full service cycle and best practices.
- Ability to use basic tools and test equipment including hand tools, power drills, multi-meters, watt-meters, and soldering equipment.
- Competency in MS Office Suite, internet navigation, and data entry experience.
- Ability to take direction and to make independent decisions in a dynamic environment.
- Critical thinking and strong problem solving skills.
- Strong verbal and written communication skills.
- Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
- Active listener who can effectively problem solve and think outside the box.
- Demonstrate a strong sense of urgency and true commitment to customers and team members.
- Confidence and positive attitude are a must
**New to the Sign Industry? What is Training Like?**
- 3 weeks of focused training time followed by ongoing support by team members
- Majority of time training is focused on: products, computer systems, phones/customers, sales/service, purchasing, logistics, web store, marketing, safety, accounting, human resources, and reports.
- Split between break-out session and hands-on learning environment.
**Grimco is an Equal Opportunity Employer. Immediate Opening. Full-Time Employment Status. Salaried Compensation. Employee Benefits Package Including: RRSP, Extended Health, Dental, Vision, Life Insurance, Accidental Death and Dismemberment, Long Term Disability, Dependant Coverage, Travel Insurance, Grimco Cares Employee Assistance Fund, Goodlife Fitness and Perkopolis Discount Programs, Paid Personal & Sick Time, Holiday, & Vacation Accrual.**
- We are committed to being an equal opportunity employer and are happy to provide accommodations upon request at all stages of the recruitment process. Should you require any disability-related accommodation to support your participation in our recruitment process, please notify us and we will work with you to meet your accessibility needs._
**About Grimco**
**Why Work at Grimco?**
- We’re excited to be in business for over 145 years We are a growing company that continues to evolve in our industry.
- We foster employee development that is focused on tailoring employees career paths based on their talents, strengths, and interests.
- We promote from within - our strong performers become our strong leaders.
- We have a fantastic team throughout North America and the UK, and are proud of our reputation of being the most informed and educated supplier in the industry.
- Our executives and managers are extremely accessible and work on the front lines of our business
**What Separates the Good from the Great at Grimco?**
Those who
-
Field Service Technician
7 months ago
Lachine, Canada Grimco Canada Inc. Full time**FIELD SERVICE TECHNICIAN** **Do you want to work somewhere where the purpose is the people? **At Grimco, your role as a Field Technician goes beyond just fixing printers; you're a key player in our innovation. Your ideas and insights fuel the advancements that define us, shaping the future of printing technology. Joining our team means joining a community...
-
Field Service Technician
7 months ago
Lachine, Canada DovercoKilotechPrisma Full timeSince 1950,** Doverco** is a proud Canadian-owned and operated industrial distribution company focused on building customer relationships. We specialize in the offering of packaging machinery, printing coding equipment, and consumables as well as providing after-sales installation and service. The **Field Service Technician** is responsible for ensuring...
-
Field Service Coordinator
9 hours ago
Lachine, Canada Metso Outotec Full timeWould you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources? As a newly combined company Metso Outotec creates a unique workplace. Combining the strengths of two companies we offer stronger platform for growth and innovation. This is your opportunity to join the positive change. **Job...
-
Field Service Technician
7 months ago
Lachine, Canada Grimco Canada Inc. Full time**Job Summary** We are a growing company, currently seeking dedicated, adaptable individuals to join Grimco. Grimco is a national wholesale sign supply manufacturer and distributor that has been around for over 145 years with 50+ locations in the United States, 8 in Canada, and recent expansion into the United Kingdom. At Grimco, we would be nothing without...
-
Calibration Technician I
3 days ago
Lachine, Canada Transcat, Inc. Full timeOverview: Calibration Technician I is an entry-level position that requires either education in the electronics/calibration field or at least one (1) year of calibration experience. Calibration Technicians at this level typically can calibrate low-end process instrumentation in up to three (3) disciplines (e.g., Electrical, Dimensional or Pressure)....
-
Calibration Technician I
7 months ago
Lachine, Canada Transcat, Inc. Full timeAperçu: Qui sommes-nous... Transcat est une entreprise dynamique, innovante et en croissance qui a été reconnue comme le principal fournisseur de services d'étalonnage et de conformité en Amérique du Nord et au-delà. Avec plus de 1 000 employés, dans des rôles techniques, de conseil, opérationnels, de ventes, de finances et d'entreprise, nous...
-
Field Service Technician 1- Grid Technology
1 month ago
Lachine, Canada Siemens Energy Full time**A Snapshot of Your Day** Siemens Energy Transmission services provide covers a comprehensive service portfolio including packaging turnkey installation and commissioning, repair, refurbishment and spares for OEM and non-OEM power transformers. In addition, we supply spare parts for both AIG and GIS installed base This position reports directly to the...
-
Technician, Service\technicien(Ne) de Service
7 months ago
Lachine, Canada Samuel, Son & Co., Limited Full time**Responsibilities**: - Proficient in Field Service activities concerning assigned relevant equipment sold by SPSG - Responsible for continuous growth as a representative of Samuel PSG. - Active in the advancement of products/Service marketed by SPSG - To, at times, work with Sales and/or on teams concerning commercial projects, demonstrations, trials, and...
-
Technician, Service\technicien(Ne) de Service
7 months ago
Lachine, Canada Samuel, Son & Co., Limited Full time**Responsibilities**: - Proficient in Field Service activities concerning assigned relevant equipment sold by SPSG - Responsible for continuous growth as a representative of Samuel PSG. - Active in the advancement of products/Service marketed by SPSG - To, at times, work with Sales and/or on teams concerning commercial projects, demonstrations, trials, and...
-
Field Service Intern
7 months ago
Lachine, Canada Metso Outotec Full timeWould you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources? As a newly combined company Metso Outotec creates a unique workplace. Combining the strengths of two companies we offer stronger platform for growth and innovation. This is your opportunity to join the positive change. Under...
-
Service Technician
7 months ago
Lachine, Canada Skyline Entourage Full timeDescription: Skyline Entourage cherche à ajouter quelques nouveaux employés à son département de service en pleine croissance. Nos techniciens de service aident à la préparation des commandes, à la mise en place des stands d'exposition et à leur installation lors des salons professionnels, à l'expédition et à la réception, ainsi qu'à d'autres...
-
Field Service Technician
7 months ago
Lachine, Canada Grimco Inc. Full timeWe are a growing company, currently seeking dedicated, adaptable individuals to join Grimco. Grimco is a national wholesale sign supply manufacturer and distributor that has been around for over 145 years with 50+ locations in the United States, 8 in Canada, and recent expansion into the United Kingdom. This role is located at Grimco Montreal with the...
-
Field Service Technician
7 months ago
Lachine, Canada Grimco Inc. Full timeWe are a growing company, currently seeking dedicated, adaptable individuals to join Grimco. Grimco is a national wholesale sign supply manufacturer and distributor that has been around for over 145 years with 50+ locations in the United States, 8 in Canada, and recent expansion into the United Kingdom. This role is located at Grimco Montreal with the...
-
Field Calibration Technician
2 months ago
Lachine, Canada Transcat, Inc. Full timeOverview: **Who we are—** Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond. With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in...
-
Electrical Technician
2 weeks ago
Lachine, Canada Artika Full time**Electrical Technician** Artika is looking for an Electrical Technician to join the Engineering team who will participate in electrical product development projects. The main tasks will be to perform various laboratory projects, including validation, installation and testing of products, continuous improvement of existing products as well as any new...
-
Calibration Technician Trainee
7 months ago
Lachine, Canada Transcat, Inc. Full timeAperçu: Calibration Technician II is a mid-level position. These technicians will have the ability to calibrate higher-level equipment and calibrate equipment across a minimum of three disciplines (or have an expert level of knowledge/calibration experience in one to two disciplines). Qualifications: **Required Knowledge, Skills and Abilities** - Ability...
-
Calibration Technician Trainee
7 months ago
Lachine, Canada Transcat, Inc. Full timeOverview: Calibration Technician II is a mid-level position. These technicians will have the ability to calibrate higher-level equipment and calibrate equipment across a minimum of three disciplines (or have an expert level of knowledge/calibration experience in one to two disciplines). Qualifications: **Required Knowledge, Skills and Abilities** - Ability...
-
Calibration Technician Ii
1 day ago
Lachine, Canada Transcat, Inc. Full timeOverview: Calibration Technician II is a mid-level position. These technicians will have the ability to calibrate higher-level equipment and calibrate equipment across a minimum of three disciplines (or have an expert level of knowledge/calibration experience in one to two disciplines). **Responsibilities**: **Major Areas of Responsibility** - Perform their...
-
Building & Systems Eng Specialist
7 months ago
Lachine, Canada UNITED PARCEL SERVICE Full time**Primary Job Posting Location**: Lachine, Quebec Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...
-
Trailer Technician
7 days ago
Lachine, Canada Day & Ross Full time**At Day & Ross, you’ll go far.** From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has become one of the largest transportation companies in Canada. With more than 8,000 employees, drivers, and owner operators, we’re a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport...