Program Representative
2 weeks ago
**Date**: February 1, 2024
**Competition**:# 24-05A
**APPLICATIONS ARE INVITED FOR THE FOLLOWING FULL-TIME REGULAR POSITION
**Position: Program Representative, Practice Education (Position #1000228)**
**Division: Health Sciences Division**
**Reporting To: Program Manager, Practice Education**
**Justice Institute of British Columbia**:
The Justice Institute of British Columbia (JIBC) is a public, post-secondary institution that provides education and training
to those who’ll be there to support British Columbians and others around the world, when a life is at stake or when
health, safety or property is in jeopardy. Work for JIBC and be a part of the big picture - supporting justice and public
safety professionals at all stages of their careers in fields including law enforcement, firefighting, paramedicine, security
and emergency management.
As a JIBC employee you’ll play a role in our educational programming, which also includes complementary and related
areas of study - from conflict resolution, mediation, leadership and counselling, to cybersecurity, business intelligence,
and tactical criminal analysis - as well as applied research in the justice and public safety fields. Join our team and help
us prepare JIBC graduates to contribute to safer communities and a more just society.
**Position Summary**:
This position provides administrative and operational support for student practice education for HSD programs.
The scope of this position includes administration related to the delivery of practice education including some
scheduling and training, onboarding clinical practice educators, development and maintenance of tools, systems,
surveys, and internal processes and procedures, and website development, updates and maintenance.
**Primary Responsibilities**:
- Identifies pre-placement requirements for practice education in all HSD programs.
- Maintains, updates and evaluates tracking systems used to ensure students are meeting all pre-placement
requirements.
- Maintains databases identifying clinical educators, capacity at specific sites, instructor/student ratios, and clinical site
details.
- Develops and implements system and service improvements to ensure effective and efficient delivery of practice
education.
- Designs, monitors, and maintains practice education processes and procedures, and liaises with Manager, Practice
Education and Program Planners to ensure consistency across HSC programs and JIBC.
- Updates and maintains preceptor and clinician user profiles in CompTracker (electronic competency tracking
software).
- Develops and maintains the Practice Education Resources Centre (WordPress site).
- Optimizes and maintains HSD practice education content on Health Sciences Placement Network (HSPnet), and
ensures staff are trained to use the system to its full potential for student scheduling.
- Maintains delivery of online Global Rating Scale training for Advanced Care Paramedic preceptors.
- Participates in onboarding new clinical practice educators.
- Participates on the HSD faculty newsletter committee and submits content related to practice education.
- Provides administrative support for accreditation related to practice education.
PowerPoint, and Adobe products such as Acrobat, InDesign, Visio, and Photoshop.
- Optimizes efficiency and effectiveness through records management in accordance with ARCS & ORCS.
- Participates in the quality assurance process by creating and reporting results on surveys, managing links, and
maintaining resources, information and data.
- Performs administrative duties including but not limited to coordinating meetings, creating agendas and taking
activities, supporting workshop delivery for practice education.
- Schedules student practice education placements, as needed.
- Trains new Program Assistants in student scheduling processes and procedures.
- Other duties as assigned by Manager, Practice Education.
**Qualifications & Requirements**:
- Secondary school graduation, plus five years of related office experience; or an acceptable equivalent combination of
education, training and experience.
- Customer service experience, preferably in a post-secondary setting, or an acceptable equivalent combination of
education, training and experience.
(Excel, Teams, Word, Visio, Outlook).
- Demonstrated ability to establish and maintain internal and external relationships, work in a team environment and
build rapport and trust.
- Strong time management skills with the demonstrated ability to manage competing priorities and function
productively in an intensive multi-tasked work environment.
- Independent, self-directed, and resourceful.
- Adaptable and able to learn new skills quickly.
- Critical thinking skills and experience in making independent decisions in an environment with shifting priorities and
competing demands.
- Strong collaborative leadership and conflict resolution skills.
- Excellent analytical and problem solving skills.
- Strong at
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