Parts Manager
2 weeks ago
For over 50 years the Surgenor Automotive Group is a family-owned company that continually strives to provide the best possible customer service which is only made possible with our amazing team. We pride ourselves in helping our staff grow both professionally and personally with our top-notch management team and on-going training. A good work life balance is something we strive to deliver. We have a history of long-term staff retention, which is a testament to the way we do business and the value we place on each and every employee. Surgenor Truck Group in Kingston, Ontario needs your help to meet consumer demand for quality vehicle service and repair by you joining our team as a **full time Heavy Truck Parts Manager**. We are a busy Mack/Volvo and Isuzu Trucks dealer who is committed to ongoing development of training paths for technical advancement. If you are an enthusiastic and customer-oriented individual with knowledge of Heavy-Duty Truck Parts, this could be the role for you Requirements include: A leader who is productive and constantly looking for opportunities to improve Previous automotive industry-related experience is required Excellent organizational and customer service skills Possess a team mentality
**Duties & Responsibilities Include**:
Inventory Management
Scheduling Staffing Management
Handling major fleet account sales
Working with suppliers on marketing and parts pricing
Purchasing and marketing all-makes parts
Ensure staff completes required training
Strategizing and optimizing road parts sales
Assist in the overall management of the department
Responding to tenders posted on Merx
Achieve expected gross profit percentage
Manage receivables
Promote accessories through innovative displays and promotions
Maintain range and depth of inventory while minimizing investment
Minimize aged stock on hand
Maintain a perpetual inventory process
Track and follow up on back-order parts
Direct and schedule the activities of all parts department employees
Develop and enforce guidelines for working with customers to ensure maximum customers satisfaction
**Preferred Education & Qualifications**:
2 years of applicable experience in a similar role
Bilingualism is an asset
Excellent knowledge of heavy-duty truck parts
Exceptional customer service and communication skills
Ability to use various computer programs (CDK experience a definite asset)
Strong organizational and multi-tasking skills with the ability to work in a fast
- paced environment
We offer a competitive compensation package with benefits and abundant opportunities for advancement.
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kingston, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience using various Parts Management computer programs?
**Education**:
- Secondary School (required)
**Experience**:
- truck parts management: 3 years (required)
Work Location: One location
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