Territory Account Manager

1 day ago

Edmonton, Canada Pacific Smoke International Inc Full time

**TERRITORY ACCOUNT MANAGER**

at Pacific Smoke International, Inc.

Do you believe that a company’s success depends on its people? If so, Pacific Smoke International is the place for you PSI is nothing without the people who build, design, and support it. We’re looking for a **Territory Account Manager** to join our scaling organization.

At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electric vaporizers and award-winning vaping products in Canada, we've made significant progress since our founding in 2013. However, we have much more to accomplish for our customers, and we're looking for a culturally aligned Territory Account Manager located in the Edmonton area.

**What’s important to us**:
We are seeking to attract individuals who share and demonstrate our core values: Judgement, Curiosity, Agility, Results, Ownership, and Teamwork.

**The Territory Account Manager will**:

- Create, build, and nurture long-term relationships between assigned accounts and colleagues within the company.
- Achieve quotas while ensuring client engagement and satisfaction.
- Answer client queries and identify new business opportunities among existing customers.
- Manage communications between customers and internal teams; liaise with cross-functional internal teams to achieve the desired customer experience.
- Develop and sustain a thorough understanding of account needs as change occurs.
- Negotiate contracts with clients and establish timelines of performance.
- Prepare and present reports on account objectives and progress on a timely basis to share with team members and stakeholders.
- Analyze client data to fine-tune and provide excellent client relationship management.
- Forecast and track account metrics.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Employ a consultative sales approach.

**To be successful, you should have**:

- Strong communication skills, both written and verbal.
- Experience with successfully nurturing long-term client relationships.
- Active listening skills.
- Negotiation skills.
- Tactical thinking skills and abilities.
- Excellent time management.
- Account Management Experience (3+ years).
- Business acumen, especially in the retail space.
- Experience in a competitive product category/market.

**What you can expect from Pacific Smoke International**:

- Competitive Base package with an uncapped **quarterly commission** based on territory growth (OTE-$100,000).
- Ongoing learning and development opportunities (Provided by Canadian PROFESSIONAL SALES ASSOCIATION).
- Group Benefits Program.
- Awards for top performers and employee tenure.
- Car allowance, gas card, and cell phone package.
- Company Events.

If you are a results-driven, self-motivated individual who thrives in a collaborative and fast-paced environment, we invite you to join our team at PSI. You will have the opportunity to make a meaningful difference in the lives of people nationwide while working in an inclusive and supportive environment.

Thank you to all the applicants who have shown interest in this position. We appreciate the time and effort you have taken to apply.

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