Logistics Coordinator

6 months ago

Mississauga, Canada NIPPON EXPRESS CANADA Full time

**Company Overview**

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.

**Job Summary**:
**Duties and Responsibilities**:

- Arrange transportation and facilitate the movement of goods based on customer demands, including cross-border, domestic, FTL, LTL
- Ensure accuracy on shipments and minimize risk of delay
- Provide and track quotations of services to our customers
- Advise clients on transportation and payment methods, including the issuance of freight bills and invoices to brokers and/or customer. Including proper record retention and filing of documentation
- Filing of invoices, orders, PODs, and collect payments for the same
- Track and trace vendor orders and report any anomalies
- Collect, audit and accurately enter carrier qualification information
- Arrange “white glove” services for customers, ensuring proper unpacking, packing, transportation of sensitive equipment
- Coordinate pickup and delivery orders with trucking companies, airlines and/or bonded facilities
- Reconcile/balance customer accounts and ledgers by collection and analyzing account information
- Prompt and accurate communication with customers, external branches and sub-contractors
- Various other duties as may be required

**Qualification**:

- Experience in 3PL, load brokering operations or dispatch operations (an asset)
- General knowledge of the freight forwarding NVOCC environment
- Ability to provide quality service for our customers by understanding their needs and requirements
- Strong communication skills, verbal and written
- Strong time management; able to prioritize tasks
- Ability to remain calm in stressful situations, work under pressure and meet deadlines
- Critical thinking and problem solving
- Basic knowledge of Microsoft Office products, including Excel and Word

**Education**:

- High school diploma
- TDG certification is an asset

***What We Offer**
- Hybrid WFH Model
- Health Benefits (Medical, Dental & Vision Coverage)
- RRSP/DPSP Plan with company matching
- Paid Time Off (vacation & sick time)
- Opportunities for career growth and skill enhancement

**_
We thank all applicants for their interest in a career with Nippon Express. Please note only those who are selected for further consideration will be contacted for an interview._**

**_
Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation._

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