Animal Services Coordinator

2 weeks ago

North Vancouver, Canada District of North Vancouver Full time

**Animal** **Services** **Coordinator**:
**JP#23-05**

Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District of North Vancouver is inspired by nature, and enriched by people. Designated one of **BC’s Top Employers **for 4 years, the District offers exciting professional development opportunities and a competitive total compensation package including a nine day fortnight and remote work options. This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action. Known for being a flexible, family-friendly employer with an inclusive workplace culture, the District of North Vancouver offers an exceptional workplace culture. If you are civic-minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver.

A regular full-time opportunity exists within our Bylaw Services Department for an Animal Services Coordinator. This is senior level investigative and regulatory work, enforcing animal control and protection regulations and bylaws and investigating more serious complaints. You will coordinate the operation of the animal shelter program and veterinary services, act as the primary point of contact for the contracted sheltering providers and other veterinary service providers, and plan, assign, review and supervise staff. In collaboration with the Chief Bylaw Officer, you will prepare and monitor budgets, revisions to bylaws, policies and procedures, interpret, and explain bylaws, regulations and statutes. You will also perform office administration duties, including statistical information collection, invoice approval, timekeeping and payroll verification, and develop community outreach programs in collaboration with the Senior Animal Services Officer. The work involves considerable public contact which requires the exercise of independent judgement, action, tact, diplomacy and decision making as to the disposition of complaints within policy, bylaw and regulation limits.

The successful applicant will possess:

- Considerable knowledge of the bylaws, acts and other regulations governing the work performed, along with the methods, procedures and equipment used in catching and handling animals;
- Ability to supervise work performed by subordinates, provide direction, guidance and training to internal and external staff as required, and guide the actions of contracted volunteers;
- Ability to establish and maintain effective working relationships with a variety of internal and external contacts, provide information and assistance to explain and provide interpretations to applicable bylaws, policies, procedures and programs, and to use tact and discretion when responding to escalated issues;
- Sound knowledge of investigational and enforcement methods; and the ability to investigate complaints and enforce bylaws and regulations with tact, impartiality, and use of sound judgement;
- Ability to develop and implement programs;
- Sound knowledge of street addresses and geography of the District;
- Ability to handle dangerous and injured animals in a caring and humane manner, with a minimum of personal risk;
- Ability to prepare and present evidence in Court, and assist staff in same.

**Qualifications**:Grade 12, supplemented by courses in bylaw enforcement, and in the care and handling of animals, plus considerable bylaw enforcement and supervisory experience, and experience working with veterinarians and outside agencies; or an equivalent combination of training and experience. A valid Class 5 B.C Driver’s Licence is required.

We respectfully acknowledge the Coast Salish peoples, specifically the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located.
- We_ _thank_ _you_ _for_ _your_ _interest_ _in_ _employment_ _with_ _the_ _District_ _of_ _North_ _Vancouver_ _and_ _advise_ _that_ _only_ _those _shortlisted_ _for_ _an_ _interview_ _will_ _be_ _contacted._

Education : Other trades certificate or diploma
Experience : Experience an asset

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