Client Service Processor

3 weeks ago

London, Canada Canada Life Assurance Company Full time

**Job Description**:
Reporting to the Assistant Manager Business Services & Operations Technology in Individual Customer, Wealth Management, you will be responsible for functions that support the Wealth Management client data quality measures. You will work cohesively with other members of the team and our business partners in various aspects as set out by the following accountabilities.

**What you will do**
- Facilitate and participate in day-to-day data maintenance activities relating to client information
- Review reports and act upon as required
- Proactively monitor client data accuracy and facilitate required data corrective measures
- Assist and participate in root cause investigations with various business partners
- Maintain good communication with business partners regarding data requests

**What you will bring**
- Demonstrated high level of accuracy and attention to detail
- Ability to work independently and proactively
- Quick, efficient, and enjoy working in a fast-paced environment
- Must be detail orientated and highly organized
- Ability to handle high volumes and tight deadlines
- Strong focus on customer service for our clients
- Demonstrated ability for flexibility to change focus as priorities shift
- Proficient in Excel would be considered an asset
- Knowledge of our Master Data Management / Client Inquiry System would be an asset

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**

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