Patient Administrative Associate

2 months ago


Toronto, Canada Sunnybrook Health Sciences Centre Full time

**Summary of Duties**

The PAA is responsible for the coordination of patient flow and patient activities, administrative services for the patient care unit, and maintenance of patient records, staffing, scheduling and payroll, as well as administrative support to the patient care unit.

**Qualifications/Skills**
- One year of Community College required, Medical Terminology course preferred
- One year of Administrative/Business experience in a healthcare setting required
- Previous experience working with the elderly preferred
- Advanced computer skills
- Demonstrated knowledge of ESP staff scheduling system
- Typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute
- Knowledge of software packages such as Word/Windows
- Patient and Family focused care philosophy required
- Ability to organize work effectively, and work at a fast pace in an unpredictable environment that requires the ability to manage multiple tasks
- Excellent problem-solving and communication skills
- Excellent telephone/customer service skills
- Demonstrated ability to work in a team environment



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