Service Transformation Consultant
3 weeks ago
**Description**
Our client is seeking 5 full-time and part-time Service Transformation Consultants to provide advice and guidance on strategic initiatives for digital strategy and its implementation and an organizational transformation currently underway. The resources will facilitate strategic conversations with client executives and leadership teams, and provide advice and guidance, including on cross-departmental and intra-departmental structures and governance. The resources may be required to coach and mentor client partners across the organization on service innovation and digital transformation initiatives.
Both full-time and part-time resources are required. The part-time resources will be required for average of approximately 12 hours per week.
Resources will primarily work remotely, however, may be required to attend meetings or work sessions in Edmonton on reasonable notice from the client. Contractors shall be responsible for providing all their equipment, including computers, software, printers, supplies, desks, and chairs. Attendance at these meetings and/or work sessions will be paid at the in-person rate; however, time to travel and any associated expenses to and from Edmonton will be at no cost to the Client.
**Skills**
- Agile, Strategy, Mandates, Digital and Service Transformation
**Type**
- Contract
**Experience Required/Mandatory Skills**
- Demonstrated experience working on organizational development for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.
- Demonstrated experience working on agile software development and modern, service design-based product delivery for a large organization such as state, provincial, or federal government or a private company with 5,000 or more employees or for a startup or small business addressing a complex challenge at scale.
**Nice To Have Skills**
- Experience preparing and implementing government-wide strategies and/or mandates on digital and service transformations.
- Experience with advising senior executives and preparing options for organizational design and development to facilitate transformation at scale, such as capability frameworks, toolkits, organizational structures, and workforce plans.
**Location**
- Edmonton/Remote
**Work Environment**
- 1 year with 2 possible 1-year extensions
**Hourly Rate**
- Negotiable
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