Training Consultant

2 months ago


Edmonton, Canada University of Alberta Full time

**Department** Vice-President Finance & Administration - Shared Services Innovation

**Salary range** $67,159 to $111,927

**Hours per week** 45

**Posted date** April 12, 2024

**Closing date** April 28, 2024

**Position Type** Full Time - Operating Funded

**Description**:
**_This position is a part of the Association of the Academic Staff of the University of Alberta (AASUA)._**

This competition may be used to fill multiple positions.

In accordance with the Administrative and Professional Officer Agreement, this full-time continuing position offers a comprehensive benefits package found on our Benefits Overview page and annual salary range of $67,159 to $111,927.

**Location**

This role is hybrid with a mix of remote and in-person at Enterprise Square.

**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to more than 14,000 faculty and staff, over 40,000 students and 260,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

**Working for Shared Services**

Established in 2021, Shared Services is a growing unit responsible for supporting the university in its human resources, finance, and IST administrative processes. We are fortunate to work with faculty, staff, students, alumni, external vendors, and many other third parties. Working with Shared Services means working with a close-knit community of smart, approachable teams who collaborate, exchange knowledge, and identify solutions. Our team of expert problem solvers works with the community to ensure that we meet the end-to-end delivery and service level expectations of our diverse catalogue of services.

**Position**

The Training Consultant applies specialized knowledge and experience in learning, curriculum development, and instructional design to create and/or facilitate exceptional learning experiences for process users and employees in a variety of learning modalities. The Consultant also provides project leaders in Shared Services with insights and recommendations on how to manage and implement training as part of transformation and continuous improvement.

The position requires a high degree of professionalism, diplomacy, independence, flexibility, and exceptional interpersonal skills. In many cases, the Training Consultant will be expected to lead and influence without formal authority.

**Duties**
- Assess the learning and training needs of users through engagement sessions and focus groups to support the implementation and sustained adoption of Shared Services process improvements and projects.
- Develop training plans and deliver training to various audiences through a variety of formats.
- Design, develop, and maintain training materials, such as user manuals, quick reference guides, toolkits, procedures, and online modules, using various platforms.
- Manage and support multiple projects simultaneously.
- Demonstrate a broad understanding of the internal and external context in which the University and Shared Services operate.
- Proactively identify and interpret information that impacts Shared Services plans.

**Minimum Qualifications**
- Bachelor’s Degree or certification(s) in Training and/or Adult Learning or related field.
- 3+ years of progressive experience in Training and/or Adult Learning.
- 1+ years of facilitation experience or instructing a group both virtually or in-person.

**Preferred Qualifications**
- Proficiency with e-learning authoring tools, learning management systems, and content creation tools (e.g. Adobe, Canva, Google Docs, Google Slides, etc.).
- Superb oral and written communication skill.
- Demonstrated effectiveness as a public speaker and instructor with experience in presenting information effectively to a variety of audiences.
- Experience in organizational change management, human resources and/or finance, and large enterprise systems (e.g. PeopleSoft) is considered an asset.
- Proven ability to model professional, ethical, and collaborative behaviors.
- Experience in a large, complex environment.

In your cover letter, please describe specific training programs you have developed and implemented, particularly in university settings or similar environments.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

**Note**: This opportunity will be available until midnight April 28, 2024, E


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