Quality Assurance Specialist
3 weeks ago
**Essential Job Responsibilities**:
- Assist the Quality Assurance Supervisor on the quality assurance program and audit procedures in compliance with the contract and Service Provider delivery requirements.
- Support the maintenance of effective quality assurance systems providing information and analysis on performance as required with qualitative and quantitative information.
- Report on quality interventions across the business, ensuring an audit trail exists that demonstrates our commitment to quality standards and identify trends and make recommendations for improvement in line with our quality standards and performance indicators.
- Assist Quality Assurance Supervisor to maintain relationships with internal and external stakeholders.
- Facilitate and oversee a schedule of monitoring quality standards through a range of methods including observations, file checks and stakeholder feedback across our direct and supply chain delivery.
- Pro-actively identify and support internal and external stakeholders who need further assistance to ensure effective monitoring of customer service standards in line with internal and external expectations.
- Facilitate and manage compiling of all quality performance and customer service feedback data including production of quality KPI reporting (monthly) reports ready for presentation to the business. Identify and reporting key trends and risks.
- Manage and oversee internal/external auditing activities which includes onsite visits, carrying out pre-audit checks and follow-up activities.
- Develop, collect and analyses customer service delivery satisfaction metrics to drive Continuous Quality Improvement.
- Utilize customer feedback, on-site observations, inter-departmental communication, and regular performance measures to identify potential issues and areas for improvement.
- Identify potential areas of vulnerability and conduct root cause analysis to develop mitigation action plans.
- Performs other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.
**Education and Experience**:
- Min imum 3-5 years Quality Assurance, monitoring and/or Compliance experience in a similar role.
- Bachelor’s degree in a related discipline.
- Knowledge of Quality Management Systems and auditing principles.
- An understanding of customer service standards.
- Excellent written communication skills and experience in producing reports.
- Flexibility and the ability to work in various locations across the catchment area to support our Service Providers.
- Excellent organizational skills.
- Ability to work independently and effectively with others at various organizational levels.
- Bilingual French is a plus.
**Knowledge, Skills, and Abilities**:
- Demonstrable knowledge of:
- embrace the mission, vision, and goals of Fedcap Canada and The Fedcap Group and execution of relevant policies and procedures.
- strong organizational, administration, presentation, and communication skills (both verbal and written).
- cultural competency.
- Demonstrable ability to:
- think analytically to identify areas for further investigation and evaluate findings.
- build strong interpersonal relationships with internal and external stakeholders.
- navigate complex and/or difficult situations and bring about positive resolutions within the scope of responsibilities.
- maintain the highest level of confidentiality, integrity, and ethical practice.
- be accurate, precise, and attentive to detail work cooperatively with others on a team.
**QUALIFICATIONS**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**WORK ENVIRONMENT**:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
**Equal Opportunity Employer**
**Mission**:We are committed to improving the economic and social well-being of the impoverished and disadvantaged.
For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency.
The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.
The Fedcap Group
-
Quality Assurance Specialist
1 month ago
Hamilton, Canada The Fedcap Group Full time**Position Summary**: The Quality Assurance Specialist is responsible for ensuring Fedcap Canada’s established program and organization quality standards are achieved. Working within a wider team, this position provides a critical business function that monitors all elements of our delivery, challenges status quo and supports continuous improvement...
-
Quality Assurance Specialist
1 month ago
Hamilton, Canada Ontario Ravioli Full timeJob Description: Quality Assurance Specialist - Pasta Manufacturing Company: Ontario Ravioli Location: 121 Brockley Dr., Hamilton **Job Type**: Full-Time/Part Time About Us: Ontario Ravioli takes pride in being a distinguished leader in pasta manufacturing, crafting superior products that bring joy to our customers' tables. We are seeking an accomplished...
-
Product Testing
1 month ago
Hamilton, ON, Canada QReserve Inc. Full timeQuality Assurance and Product Specialist QReserve Inc. is a thriving software company headquartered in Hamilton, Ontario, Canada. We specialize in top-tier scheduling and resource management software solutions that are deployed in hospitals, prestigious post-secondary institutions, publicly traded life science companies and private sector organizations all...
-
Specialist, Quality Assurance
1 month ago
Hamilton, Canada Stryker Corporation Full time**Job Overview** This position is responsible for the ongoing support and maintenance of the Quality Management System, through GMP and QA related activities, acting in compliance to drug, natural health product, medical device, cosmetic and CTO regulations. This individual must serve as a contributing member of the QA team while championing Stryker’s...
-
Quality Assurance Technician
4 days ago
Hamilton, Canada MGR Workforce Full timeJob Title: Quality Assurance TechnicianLocation: Hamilton, Ontario, CanadaTiming: 7am to 4pmPay: 20/hrCompany Overview:Our client is a leading food manufacturing company dedicated to producing high-quality food products for consumers across Ontario and beyond. With a commitment to excellence and food safety, we prioritize quality assurance throughout our...
-
Quality Assurance Associate
4 weeks ago
Hamilton, Canada Centre For Probe Development And Commercialization Full timeAtomVie is a global leading GMP manufacturer and distributer of clinical and commercial radiopharmaceuticals. We work with our partners to empower the next generation radiotherapeutics for the detection and treatment of cancer and human diseases. **About the Role** Reporting to the Supervisor, Quality Assurance Operations, the - **Quality Assurance...
-
Quality Assurance Associate
1 month ago
Hamilton, Canada AtomVie Global Radiopharma Inc. Full timeAtomVie is a global leading GMP manufacturer and distributer of clinical and commercial radiopharmaceuticals. We work with our partners to empower the next generation radiotherapeutics for the detection and treatment of cancer and human diseases.**About the Role** - Reporting to the Supervisor, Quality Assurance Operations, the - **Quality Assurance...
-
Quality Assurance Auditor
2 days ago
Hamilton, Canada KF Aerospace Full time**We’re all about **the craft.** KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot training and aircraft leasing. With...
-
Quality Control Specialist
2 weeks ago
Hamilton, Canada Holcim Full timeObjective The QC Specialist is in charge of driving/coordinating initiatives between production, sales and QC in order to minimize concrete quality claims, optimize product performance (KPI) and capture VAP opportunities. More specifically, the incumbent is actively involved in the daily order review to ensure we are supplying products that will meet...
-
Quality Assurance Analyst
7 days ago
Hamilton, Canada Archmill House Inc Full time_**Please note, we are hiring for both day and afternoon shifts **_ **Archmill House** a leading custom manufacturer of high-end architectural millwork and premium store fixtures serving commercial, institutional and retail markets. We have worked tirelessly to build a reputation as the most respected and trusted millwork companies in Canada, possessing the...
-
Quality Assurance Analyst
1 day ago
Hamilton, Canada L3Harris Technologies Full time**Quality Assurance Analyst** L3HARRIS WESCAM Division Hamilton, Ontario About L3HARRIS WESCAM As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and...
-
Quality Assurance Analyst
2 days ago
Hamilton, Canada L3Harris Technologies Full timeQuality Assurance Analyst L3HARRIS WESCAM Division Waterdown ON, Canada About L3Harris WESCAM As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical and sensor systems for global defense and military sectors, Homeland Security, Search and Rescue and Airborne law...
-
Quality Assurance Analyst
7 days ago
Hamilton, Canada Archmill House Full time**_**Please note, we are hiring for both day and afternoon shifts **_** **Archmill House** a leading custom manufacturer of high-end architectural millwork and premium store fixtures serving commercial, institutional and retail markets. We have worked tirelessly to build a reputation as the most respected and trusted millwork companies in Canada, possessing...
-
Manager, Manufacturing Quality Assurance
1 month ago
Hamilton, Canada Omniabio Full time**About OmniaBio**: OmniaBio Inc. is a subsidiary of Toronto-based CCRM (ccrm.ca), a leader in developing and commercializing regenerative medicine-based technologies and cell and gene therapies. OmniaBio’s facility will be Canada’s first commercial-scale contract development and manufacturing organization (CDMO) dedicated to cell and gene therapies and...
-
Quality Assurance Technician
7 days ago
Hamilton, Canada A. Raymond Tinnerman Full time**About the job** The Quality Assurance (QA) Technician role supports the product quality function for fastener products under the daily guidance of the Quality Supervisor and/or the Sr. Quality Engineer. Core areas of focus will be Vision System Programming and Customer/Operational Quality support. **Roles and responsibilities** - Knowledge and experience...
-
Data Quality Assurance Technician
4 weeks ago
Hamilton, Canada Catholic Children's Aid Society of Hamilton Full time**Reporting to**:Quality Assurance Supervisor **Classification**:Part Time Temporary. 4 FTE; 2 days per week (1 year contract); Union **Salary Range**:As per Band 5: $56,121.00 - 66,814.00 per annum prorated based on.4 FTE **Starting Date**:As soon as possible **Application deadline**:11:59 PM August 13, 2023 - Guided by Catholic values and teachings, we...
-
Principal Quality Assurance Engineer
3 weeks ago
Hamilton, Canada Renesas Electronics Corporation Full timeQuality assurance of embedded software for semiconductor products mainly for automotive applications・Assessment of compliance with standards and rules for software design activities - Functional Safety Assessment based on ISO26262 - Design process assessment based on Automotive Spice - Security audit based on ISO21434・Analysis of causes of software...
-
Hamilton, Canada Compass Community Health Full timeCompass Community Health offers primary care health services and health promotion programs to diverse communities and individuals. We are currently seeking a: **Quality Improvement & Decision Support Specialist** **Permanent Full-Time (37.50 hours/week)** **Annual Salary Range: $59,512 - $68,500** What we’re looking for: - A self-motivated, avid data...
-
Quality Assurance Associate
1 month ago
Hamilton, Canada AtomVie Global Radiopharma Inc. Full timeAtomVie is a global leading GMP manufacturer and distributer of clinical and commercial radiopharmaceuticals. We work with our partners to empower the next generation radiotherapeutics for the detection and treatment of cancer and human diseases. **About the Role** Reporting to the Supervisor, Quality Assurance Tech-Transfer, the* Quality Assurance Associate...
-
Quality Improvement Specialist
4 weeks ago
Hamilton, Canada City of Hamilton Full time**About the City of Hamilton** **Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of...