(Canada) Subscription
6 months ago
For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
**Position Summary**:
**Key Responsibilities**:
- Specific focus on large accounts that require multiple layers of data analysis with a high degree of accuracy, a clear understanding of transactional changes that may have affected subscriptions (such as P&P Migration) and presenting data clearly to key stakeholders.
- Prepare reports to analyze account subscriptions and perform complex account reconciliations. Process financial transactions in both Salesforce and NetSuite.
- Resolve billing disputes, process subscription corrections, perform product cancellations, customer subscription termination and all related subscription management changes.
- Prepare credit analysis and rationale for Management approval in accordance with company credit policy. Create credit memos, process Re-Bills, and deliver to customer.
- Identify, analyze, and interpret billing anomalies, process amendments while working closely with relevant business partners (Customer Success and Professional Services)
- Effectively communicate with business partners to facilitate various aspects of the subscription management process and changes.
- Ad hoc analysis around company initiatives such as Single Source of Truth (SSOT) and Data governance; provide meaningful explanation of variances to the teams building logic in the back-end systems.
**Required Experience**:
- A minimum of 2-3 years’ experience in a combination of finance and operational environment, process improvement, financial analysis or other roles that focus on root cause analysis and controls.
- Knowledge of subscription-based billing model in SaaS based environment is a plus.
- Advanced Microsoft Office and Power Point skills.
- Strong understanding of “Quote-to-Cash” meaning products, pricing, discounting, quoting, booking, order fulfillment, MSA, billing, amendments, and renewals.
- Strong analytical and organizational skills. Comfortable with large volumes of complex data from various source systems and presenting findings to senior management.
- Strong work ethic with the ability to manage tight deadlines, prioritize workload and achieve effective results in a fast-paced, dynamic, ever-growing environment.
- Ability to manage multiple cases and projects at once.
LI-TW1
- #LI-Hybrid
-
Subscription & Billing Analyst
6 months ago
Mississauga, Canada PointClickCare Full timeFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we’ve become the most expansive,...
-
Inside Sales Specialist, Canada
6 months ago
Mississauga, Canada SECURITAS TECHNOLOGY CANADA CORPORATION Full timeInside Sales Specialists, Canada, is focused on our SECURITAS XaaS and Core portfolio. This team partners with the marketing lead generation team, regional sales and Canadian National sales teams to develop sales opportunities through lead qualification, opportunity development, solutions recommendation and closing the deal with our SECURITAS XaaS Services...
-
Tech Support Specialist
6 months ago
Mississauga, Canada Staples Canada Full time: 1246311 **Who we are** As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions. If...
-
Operational Excellence Manager for Factor Canada
4 weeks ago
Mississauga, Ontario, Canada HelloFresh Full timeJob DescriptionHelloFresh is a leading global food solutions group, and we are seeking a highly skilled Senior Manager, Operational Excellence to join our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. As a key member of the Factor Canada team, you will lead the development and implementation of standard operating...
-
Purchasing Manager
4 months ago
Mississauga, Canada HelloFresh Full time**About the Role** **What you will be doing**: **At a minimum, you have**: **What you'll get in return**: - Competitive salary and health benefits - 75% discount on HelloFresh or Chefs Plate weekly box subscription - High impact work to help feed thousands of families in Canada - Opportunity to learn and grow - Work with a hard-working and supportive...
-
Master Culinary Operations Director
4 weeks ago
Mississauga, Ontario, Canada HelloFresh Full timeWe are seeking an exceptional Executive Chef to oversee the daily kitchen operations of our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service.About the Role:This is a high-impact opportunity for a skilled and experienced chef to lead our kitchen operations team and ensure that all meals are prepared with outstanding...
-
Customer Success Manager
7 months ago
Mississauga, Canada Westburne Full timeWestburne, a Division of Rexel Canada Electrical Inc. is a leading full-service distributor of electrical, automation, distribution, utility and renewable energy products. Our branches across Canada provide services to a diverse customer base with local access, support and availability for a wealth of products. At Westburne, we are relentless in our drive to...
-
Production Operations Manager
4 weeks ago
Mississauga, Ontario, Canada Subaru Canada Inc Full timeJob OverviewWe are seeking an experienced Production Operations Manager - Connected Business Lead to join our team at Subaru Canada Inc.Job Description:Lead Telematics-related initiatives, collaborating with internal departments to ensure seamless interactions and involvement.Provide operational leadership to SCI business units, driving strategic growth and...
-
Customer Success Manager
6 months ago
Mississauga, Canada Westburne Full timeWestburne, a Division of Rexel Canada Electrical Inc. is a leading full-service distributor of electrical, automation, distribution, utility and renewable energy products. Our branches across Canada provide services to a diverse customer base with local access, support and availability for a wealth of products. At Westburne, we are relentless in our drive to...
-
Marketing Coordinator
4 weeks ago
Mississauga, Canada Eurofins Canada BioPharma Full timeJob DescriptionWhat does a Marketing Coordinator do? * *includes but is not limited to:Market pharmaceutical services in the CDMO spaceCoordinating tradeshows & eventsDevelop marketing content for Digital CommunicationDesign advertising materialsContent developmentResponsible for corporate membership and subscriptionsMaintain annual marketing budgetMarket...
-
Manager, Connected Business – Production
6 months ago
Mississauga, Canada Subaru Canada Inc Full timeManager, Connected Business – Production & Operations ul.align_lines { list-style: none !important; padding: 0; display: table; line-height: 1.7; margin-bottom: 15px;} ul.align_lines li { padding-left: 16px; display: table-row; } ul.align_lines li::before { content: "•"; /* Insert content that looks like bullets */ padding-right: 8px; color:...
-
Senior Kitchen Operations Manager
4 weeks ago
Mississauga, Ontario, Canada HelloFresh Full timeJob SummaryWe are seeking an experienced Senior Kitchen Operations Manager to oversee daily kitchen operations of our newest brand: Factor. As a key member of our Kitchen Operations team, you will play a crucial role in delivering a consistently outstanding product to our weekly customers while rapidly scaling this new business.About the RoleThis is a senior...
-
Executive Kitchen Operations Manager
4 weeks ago
Mississauga, Ontario, Canada HelloFresh Full timeAbout UsHelloFresh is a leading food delivery service company in Canada, providing healthy and ready-to-heat meal solutions to thousands of families nationwide.Job SummaryWe are seeking an experienced Sous Chef to oversee daily kitchen operations for our newest brand: Factor (factormeals.ca). As a key member of our Kitchen Operations team, you will be...
-
Executive Chef
1 month ago
Mississauga, Canada HelloFresh Full time**Location**:3520 Laird Road, Mississauga, ON, L5L 5Z7 **Schedule**: Tuesday to Saturday (9AM to 6PM) - may vary based on business needs **About the Role** We are seeking an **Executive Chef **responsible for overseeing the daily kitchen operations of our newest brand: Factor (factormeals.ca), a healthy, ready-to-heat meal delivery service. Reporting to...
-
Academic and Communities Marketing Executive
3 weeks ago
Mississauga, Canada BioTalent Canada Full timeh3>Eurofins CDMO Alphora is looking for dynamic Marketing Coordinator to join our team!Eurofins CDMO Alphora Inc develops and manufactures new therapeutics to improve the lives and health of patients. Eurofins CDMO Alphora provides contract research & development services to global pharmaceutical and biotech companies, developing their processes and...
-
Talent Acquisition Specialist
6 months ago
Mississauga, Canada HelloFresh Full time**About the Role** **Contract**: 1 Year **Location**:HWY 403 & Dundas St W, Mississauga **What you will be doing**: - Own the full-cycle recruitment process mainly for salaried roles for HelloFresh including: role intake, posting, sourcing, conducting interviews, scheduling interviews with hiring managers, presenting offers, and assisting in the decision...
-
Marketing Coordinator
4 weeks ago
Mississauga, Canada Eurofins Canada BioPharma Full time**Company Description** **_ Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the...
-
Bookkeeper
6 months ago
Mississauga, Canada American Tall Full timeAmerican Tall is a thriving e-commerce brand, dedicated to producing world-class quality clothing for tall men, and women, up to 7’1. Founded by a father and son duo in 2015, the business has grown to a level that seemed almost unimaginable just a few years ago and is now a leading brand in the tall community. The growth can be attributed to the excellent...
-
Warehouse Operations Specialist
4 weeks ago
Mississauga, Ontario, Canada HelloFresh Full timeAt HelloFresh Canada, we are seeking a highly skilled Warehouse Supervisor to join our team at our Distribution Centre. This role offers a competitive salary and the opportunity to work with a hard-working and supportive team.The successful candidate will lead a team of warehouse associates and leads to ensure seamless day-to-day operations. They will...
-
Facilities Maintenance Operations Manager
4 weeks ago
Mississauga, Ontario, Canada HelloFresh Full timeAbout the RoleWe are seeking an experienced Facilities Maintenance Operations Manager to lead our maintenance team in a single shift or across multiple shifts. As a key member of our facilities management team, you will be responsible for planning, monitoring, and managing maintenance operations within our Distribution Centre.The ideal candidate will have 5+...