Executive Kitchen Operations Manager

1 week ago

Mississauga, Ontario, Canada HelloFresh Full time
About Us

HelloFresh is a leading food delivery service company in Canada, providing healthy and ready-to-heat meal solutions to thousands of families nationwide.

Job Summary

We are seeking an experienced Sous Chef to oversee daily kitchen operations for our newest brand: Factor (factormeals.ca). As a key member of our Kitchen Operations team, you will be responsible for ensuring the highest quality standards, efficiency, and consistency in our food preparation process.

Responsibilities
  • Train, coach, and develop a team of hourly kitchen employees to maintain high-performance standards.
  • Manage performance metrics on safety, quality, efficiency, cost, and morale, providing regular progress reports to the Executive Chef and driving continuous improvement.
  • Maintain upkeep of the kitchen, including equipment and inventory, to ensure optimal working conditions.
  • Ensure the kitchen operates with the highest health and safety standards, aligning with federal and provincial regulations.
  • Track and manage food storage, rotation, and quality to minimize waste and maintain product freshness.
  • Collaborate with other departments to execute plant-wide process improvement initiatives, optimizing production workflows and enhancing customer satisfaction.
  • Make in-flight adjustments as needed to ensure production stays on track and goals are met, adapting to changing circumstances.
  • Work in all areas of the production facility, including refrigerated spaces, performing tasks ranging from receiving ingredients to packaging, preparation, cooking, plating, and order packing.
  • Comply with OH&S acts and regulations, utilizing personal protective equipment and reporting workplace hazards and dangers to supervisors or employers.
Requirements
  • A minimum of 2+ years' experience as a Sous Chef in a commissary kitchen with high-volume food preparation, demonstrating expertise in kitchen management and leadership.
  • Proficiency in Microsoft Office/Google Suite applications, including spreadsheets, slides, and other productivity tools.
  • Able to lead, train, and develop a large group of employees, managing an active kitchen environment with ease.
  • A problem-solving mentality, viewing challenges as opportunities for growth and improvement.
  • Strong communication skills, adjusting your style to engage different audiences, conveying information effectively, and speaking to employees with tact and diplomacy.
  • Ability to multitask, prioritizing tasks such as recipe development, maintaining efficiency, and delivering products on time.
  • No/low ego, taking direction and feedback well, and focused on achieving the best possible outcome.
  • Comfortable working in hot, cool, or cold environments (0-30oC).
What You'll Get in Return
  • A competitive salary range of $65,000-$80,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance and retirement plans.
  • 75% off a HelloFresh/Chefs Plate subscription or 50% off a Factor subscription, promoting a culture of self-care and work-life balance.
  • The opportunity to work with a hard-working and supportive team, contributing to the growth and success of HelloFresh.
Working Conditions

HelloFresh operates in a fast-paced food industry environment, where common allergens like peanuts, tree nuts, milk, etc. may be present. If you have concerns about being exposed to these ingredients, please disclose this during the hiring process.

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