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Event Sales Manager

4 months ago

Ottawa, Canada Holiday Inn & Suites Ottawa-Kanata Full time

**Job description**

**THE OPPORTUNITY**:
EVENT SALES MANAGER

REPORTS TO DIRECTOR OF SALES & MARKETING

**ABOUT HOLIDAY INN & SUITES OTTAWA- KANATA**:
**Currently undergoing an extensive total hotel renovation - the excitement is building Our modern, upscale and refreshed hotel will be making a splash in the market this summer. **Surrounded by Ottawa’s High Technology hub and minutes from the Canadian Tire Centre - home to the NHL Ottawa Senators Club and world class concerts, this hotel has long been the premier choice for Kanata’s business and leisure community alike. A full service hotel boasting a blend of room types including suites; indoor pool and fitness area, we also feature 5000 square feet of flexible meeting and event space and we are also home to Graffiti’s - Kanata’s longstanding favorite dining experience

**THE ROLE**:
The Event Sales Manager is responsible for selling and planning events including corporate meetings, wedding receptions, parties and conferences. They are responsible for securing new business and maintaining relationships with current clients while acting as a go between with the food & beverage team to ensure a seamless execution of events. They must also be involved in maximizing department operations to meet or exceed our annual budget expectations. As a leader they will maintain a professional, positive attitude towards their job at all times.

**ACTIVITIES**:
The duties of the Event Sales Manager include, but are not limited to the following:

- Plan events from start to finish based on guest requirements
- Provide suggestions to the client to enhance the event’s success while upselling the hotels offerings
- Effective & timely communication by telephone and written correspondence
- Communicate event order requirements and last-minute requests or concerns to the appropriate departments throughout the hotel
- Conduct hotel tours
- Reviewing and modifying the “Weekly Catering Summary”
- Completing Weekly Catering Activity Planner
- Attend industry events to network and look for new leads
- Involved with the plan to grow event revenue
- Must ensure all proper procedure for billing and credit approval are completed
- Ensuring that all company guarantees are completed 72 hours prior to their meeting or function
- The Catering Sales Manager must complete follow up correspondence on their booking to ensure total guest satisfaction
- Any other miscellaneous duties as required
- Fully detail all Room Set Up, Food & Beverage and Audio-Visual Requirements on contract Sales Agreements

**COMPETENCIES WE ARE SEEKING**:

- 2 years’ experience in Conference & Catering Management/Banquet Management with additional Sales experience (hotel operations background preferred)
- Related college/university diploma/degree
- Must be creative and effective leader, possessing a high degree of professionalism and superior customer skills
- High energy level, exceptional organizational skills, attention to detail, strong teamwork and employee relations skills required
- Excellent problem solving, communication (both written and verbal) presentation skills required as well as the ability to close a sale
- Proven ability to up sell and manage multi-tasked assignments
- Proficiency in Microsoft Office, knowledge of Opera PMS would be an asset.
- Ability to multi-task
- Oral written communication
- Effective listening skills

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Commission pay

**Experience**:

- Catering Sales: 2 years (preferred)

**Job Types**: Full-time, Permanent

**Salary**: From $55,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Ottawa, ON K2T 1E6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Work Location: In person