Customer Service Representative

6 months ago

Pickering, Canada Autolux Ltd Rapid City Transport Full time

**Position**:Customer Service Representative-Outsourcing

**Type**:Full Time - Permanent: 9:00 to 6:00pm Monday-Friday

**Location**:970 Brock Rd, Pickering

**Why work at RCT?**
- Cross-training opportunity with Dispatch department.
- Opportunity to support the vulnerable sector and make a difference in someone’s life
- Work in an inclusive culture, with a supportive and diverse team and have access to management who really care
- Participate in recognition programs, service awards, office events and other celebrations

**Position Responsibilities**:

- Receive and dispatch orders in a timely manner
- Prioritize messages and calls according to urgency and importance
- Maintain a comprehensive record of communication
- Enter data in computer software and maintain logs and records as requested
- Address problems and requests by transmitting information or providing solutions
- Monitor the route and status of drivers/vehicles to coordinate and prioritize their schedule
- Provide drivers information regarding orders, traffic obstacles and other requirements
- Outsourcing of services in the most effective manner to meet daily requirements
- Communicate with drivers to remind of proper vehicle conditions and defensive driving
- Initiate action to improve performance
- Coordinate with internal departments as required

**Position Qualifications**:

- High school diploma or equivalent (GED)
- Minimum of 1-3 years dispatching experience considered an asset
- Excellent verbal and written communication skills
- Excellent computer skills (comfortable attaching documents, working with multiple screens and multiple tabs)
- High ability to pleasantly and professionally converse with individuals on the phone, transfer information accurately into company software and maintain high accuracy.
- Flexible to work 42.5 hours a week between the hours of 9:00am to 6:00pm Monday-Friday

Rapid City Transportation o/b Autolux Ltd. has been specializing in medical transportation logistics services for over 20 years, supporting all of Ontario offering door-to-door concierge style transportation for individuals requiring special care - before, during and after their transfers.

**We are looking for great people to join our amazing team of over 300 employees and add to our exciting environment, based out of Pickering, Ontario.**

**If this sounds like you, we welcome you to apply**- Rapid City Transportation_ _o/b Autolux Ltd_._ is committed to accessible employment practices which are compliant under AODA and support equal opportunity. If you require any accommodation throughout the recruitment process, please advise Human Resources. All personal information is collected and stored under the authority of PIPEDA._
- Indeed Tag: #INDAM_

  • Customer Service Representative

    7 months ago

    Pickering, Canada Sue Atkinson Insurance Agency Ltd. Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: Pickering, ON Type: Full Time **Position Overview**: Our successful Desjardins Insurance Agency is seeking a qualified professional to join its winning team for the role of Customer Service Representative. We seek an energetic professional, interested in helping our...

  • Customer Service Representative

    2 months ago

    Pickering, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Pickering is seeking a highly skilled Customer Service Representative to join our team. As a Cashier, you will be responsible for managing customer transactions and providing a positive shopping experience. You will handle cash, credit, and debit payments, assist customers, and maintain a clean and organized checkout area.Key...

  • Customer Service Representative

    7 months ago

    Pickering, Canada Sue Atkinson Insurance Agency Ltd. Full time

      Customer Service Representative - Desjardins Insurance Agent Team Member Location: Pickering, ONType: Full TimePosition Overview:Our successful Desjardins Insurance Agency is seeking a qualified professional to join its winning team for the role of Customer Service Representative. We seek an energetic professional, interested in helping our business...

  • Customer Service Representative

    6 months ago

    Pickering, Canada GFL Environmental Full time

    GFL Environmental is looking for a Customer Service Representative to be based out of Pickering, ON. The Customer Service Representative will assist in selling and promoting GFL’s solid services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner....

  • Customer Service Representative

    4 weeks ago

    Pickering, Ontario, Canada Jag Hardwood Floor Refinishing Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Jag Hardwood Floor Refinishing. This is an excellent opportunity for a motivated individual who enjoys working with clients and providing exceptional customer service.About the Role:This role involves working...

  • Customer Service Representative

    2 months ago

    Pickering, Canada Burgham Sales Ltd Full time

    Office & Customer Service Representative **Job Summary** Full Time, Monday-Friday 8 AM to 4:30 PM Some overtime as required **Responsibilities and Duties** - Data Entry - Customer service - Answering the phone - Reporting - Other general office duties **Qualifications and Skills** - Bilingual - English and French an asset - Excellent computer skills...

  • Customer Service Representative

    7 days ago

    Pickering, Canada Gym Army Full time

    **Job Summary** **Responsibilities** - Oversee daily operations of customer service - Develop and implement customer service policies and procedures to enhance business efficiency. - Analyze customer feedback and service metrics to identify areas for improvement. - Communicate with customers to resolve issues, negotiate solutions, and ensure satisfaction. -...

  • Customer Service Representative

    3 months ago

    Pickering, Canada Lifemark Health Group Full time

    **Job Title: Customer Service Representative - Lifemark Physiotherapy Kingston & Brock** - Location: 1550 Kingston Road - Pickering, Ontario - Employment Status: Permanent Full-Time - Do you want to work and enjoy the support of our understanding Clinic Director? If so, join us at **Lifemark Physiotherapy Kingston & Brock**, a **Lifemark Health Group...

  • Customer Service Representative

    7 months ago

    Pickering, Canada BMO Financial Group Full time

    1360 Kingston Rd, Unit 15 Pickering Ontario,L1V 3B4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    6 months ago

    Pickering, Canada BMO Financial Group Full time

    1360 Kingston Rd, Unit 15 Pickering Ontario,L1V 3B4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    7 months ago

    Pickering, Canada Millennial Moving Staging The GTA Full time

    **Job overview** The Customer Services Representative is responsible for supporting, coordinating and assisting Millennial Moving Inc & Staging the GTA with daily duties. **Responsibilities and Duties**: 1. Answering calls from clients and prospects in a professional manner 2. Arrange and coordinate address, time & location with driver (schedule...

  • Customer Service Representative

    7 months ago

    Pickering, Canada Millennial Moving Staging The GTA Full time

    **Job overview** The Customer Services Representative is responsible for supporting, coordinating and assisting Millennial Moving Inc & Staging the GTA with daily duties. **Responsibilities and Duties**: 1. Answering calls from clients and prospects in a professional manner 2. Arrange and coordinate address, time & location with driver (schedule...

  • Customer Service Representative

    6 months ago

    Pickering, Canada Millennial Moving Staging The GTA Full time

    **Job overview** The Customer Services Representative is responsible for supporting, coordinating and assisting Millennial Moving Inc & Staging the GTA with daily duties. **Responsibilities and Duties**: 1. Answering calls from clients and prospects in a professional manner 2. Arrange and coordinate address, time & location with driver (schedule...

  • Customer Service Representative

    6 months ago

    Pickering, Canada BTNX Inc. Full time

    **Role Overview** As a Customer Service Representative, you will be at the forefront of creating a positive and lasting impression for our customers. This role demands excellent communication skills, a strong problem-solving ability, and a commitment to delivering outstanding customer service. Your dedication to understanding customer needs and providing...

  • Customer Service Representative

    7 months ago

    Pickering, Canada Autolux Ltd Rapid City Transport Full time

    **_Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...

  • Customer Service Representative

    7 months ago

    Pickering, Canada Autolux Ltd Rapid City Transport Full time

    **_Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...

  • Customer Service Representative

    7 months ago

    Pickering, Canada Autolux Ltd Rapid City Transport Full time

    **_Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...

  • Customer Service Representative

    7 months ago

    Pickering, Canada Autolux Ltd Rapid City Transport Full time

    **_Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...

  • Customer Service Representative

    3 weeks ago

    Pickering, Ontario, Canada goeasy Full time

    About the RoleWe are seeking a part-time contract Customer Service Representative to join our team in Pickering, ON. As an Inside Support Representative, you will be responsible for providing exceptional customer service and ensuring that our customers receive a superior experience during every interaction.

  • Financial Customer Service Representative

    2 months ago

    Pickering, Canada Pay2Day Full time

    Pay2day is a growing financial services business. We currently have several locations around the GTA and are continuing to expand. This position if perfect for you if you are looking to join a diverse, fun and dynamic team with potential for career growth and ongoing development. As a Customer Service Representative you will be responsible for providing...