Digital Support Specialist

3 weeks ago


Woodbridge, Canada 407 ETR Full time

Position Responsibilities:

- Manage and improve 407 ETR’s relationship with small and medium business customers through developing a good understanding of their business and independently resolving account inquiries.
- Support customer needs, which may vary from explaining billing and account balances to processing transponder lease agreements, credit and adjustment requests, consolidating and de-consolidating accounts, reviewing and responding to customer correspondence and meeting with customers when required.
- Implement corrective actions to resolve accounts, promote regular payments and reduce account administration.
- Professionalism in tone, grammar and overall manner in which customers are addressed to ensure an exceptional customer

experience.
- Perform other duties as assigned.

Qualifications:

- Post-secondary education in Business / Marketing / Communications preferred.
- 2+ years of experience in managing business customer relationships.
- Strong English communication skills (both written & verbal) as well as good presentation skills.
- Strong analytical skills and ability to take initiative to resolve business customer’s accounts and issues.
- Experience working with customers in large fleet, trucking, trailer and construction industries is an asset.
- Excellent organizational skills as well as the ability to prioritize to meet goals and expectations.
- Flexible and adaptable in meeting both the customers’ and business needs.
- Ability to work well in a fast-paced team environment.
- Proficient in Microsoft Office Suite (Teams, Word, Excel, etc.), Salesforce, PeopleSoft and Maestro.
- Basic accounting knowledge is an asset.
- NOTE _- This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.



  • Woodbridge, Canada Team Town Sports Full time

    Team Town is Canada’s newest and leading destination for team sports. Our commitment is to bring top-quality team sports equipment to Canadians across the country. We cater to the needs of athletes of all skill levels and ages by providing them with the best possible gear and equipment to enhance their performance on the field, court, or rink. Whether...


  • Woodbridge, Canada Union Strategies Inc Full time

    **Technical Support Specialist duties and responsibilities** Your strong IT technical skills, problem solving skills, and time-management skills are exactly what we’re looking for. Some of the main duties and responsibilities include: - Communicate with clients to diagnose technical issues - Provide step-by-step instructions to fix technological issues -...


  • Woodbridge, Canada White Cap Canada Full time

    _A position at White Cap Canada (Formally Brafasco/Brock White/National Concrete Accessories) isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully...


  • Woodbridge, Canada Addie Staffing (Addy Global Solutions) Full time

    Important Note: Apply only if you have valid work authorization in Canada. The Client will not provide any visa sponsorship.Opportunity: One of our Automotive Industry clients based out in Woodbridge, ON is looking for a "Marketing & Branding Specialist" for a fulltime opportunity.Job Details:Position: Marketing & Branding SpecialistLocation: Woodbridge,...


  • Woodbridge, Canada Addie Staffing (Addy Global Solutions) Full time

    Important Note: Apply only if you have valid work authorization in Canada. The Client will not provide any visa sponsorship.Opportunity: One of our Automotive Industry clients based out in Woodbridge, ON is looking for a "Marketing & Branding Specialist" for a fulltime opportunity.Job Details:Position: Marketing & Branding SpecialistLocation: Woodbridge,...


  • Woodbridge, Canada Addie Staffing (Addy Global Solutions) Full time

    Important Note: Apply only if you have valid work authorization in Canada. The Client will not provide any visa sponsorship. Opportunity: One of our Automotive Industry clients based out in Woodbridge, ON is looking for a "Marketing & Branding Specialist" for a fulltime opportunity. Job Details: Position: Marketing & Branding Specialist Location:...


  • Woodbridge, Canada T.A.B Property Management Inc. Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years - Public relations, advertising and applied communication, other - Business, management, marketing and related support services, other **Tasks**: - Act as spokesperson for an organization - Develop, implement and evaluate communication strategies and programs - Perform administrative...


  • Woodbridge, Canada Roy Foss Woodbridge Full time

    **Customer Care Specialist** The Roy Foss Automotive Group operates two of Canada’s largest Chevrolet, Buick, GMC, Cadillac dealerships. Over the past 60 years, we’ve built our reputation on service excellence and customer-centric innovation. We owe our consistent, top-ranked performance in sales, service, and parts to our progressive, team-oriented...


  • Woodbridge, Canada HUB International Full time

    Contracting Specialist - Hybrid (can be based out of Woodbridge, Vancouver, Calgary, Winnipeg or Montreal for in-office days) Do you have a passion for service, with a desire to create positive experiences for clients? If you do, keep on reading! HUB Financial Inc. has an exciting opening for you in our Woodbridge office. We have built a culture at HUB...


  • Woodbridge, Canada Sterling Industries Full time

    **Accounts Payable Specialist** Full-time Location: Woodbridge, ON **About us**:Sterling Industries is a North American based contract manufacturer and assembler of medical devices and sub-components. We help clients deliver successful products by providing scaled production, design-for-manufacturing expertise, supplier consolidation and other critical...


  • Woodbridge, Canada T.A.B Property Management Inc. Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Act as spokesperson for an organization - Develop, implement and evaluate communication strategies and programs - Perform administrative tasks - Maintain records on inventory control system - Maintain and manage digital database **Area of specialization**: -...


  • Woodbridge, Canada 407 ETR Full time

    Position Summary: As a Systems & Security Specialist you will be responsible for assessing, designing and implementing operationally sustainable, highly available and secure enterprise systems and networks. You will regularly work with stakeholders to identify and translate requirements into fully delivered technical architecture. You will respond to,...


  • Woodbridge, Canada Ideal Warehouse Innovations Full time

    Ideal Warehouse Innovations is a worldwide leader in the design and manufacturing of loading dock, warehouse and industrial workplace safety and asset protection solutions. As a Customer Success Specialist, you play a pivotal role in ensuring we create and deliver world-class customer experiences, supporting our Channel Development team, and leveraging...


  • Woodbridge, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Woodbridge, Canada The Aesthetics College of Canada Ltd. Full time

    Education: - Expérience: **Education**: - Bachelor's degree - or equivalent experience **Tasks**: - Supervise professional and support staff and students - Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes - Develop, implement and evaluate communication strategies and programs -...


  • Woodbridge, Canada CUSTOMIZED 4 U INC. Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Supervise professional and support staff and students - Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes - Develop, implement and evaluate communication strategies and...

  • Office Assistant

    3 days ago


    Woodbridge, Canada LUQMAN HOME INC. Full time

    Overview: We are seeking a detail-oriented and organized Office Assistant to join our team. As an Office Assistant, you will provide administrative support and ensure smooth operations in our office environment. **Duties**: - Greet and assist visitors, clients - Organize and maintain physical and digital files - Assist with scheduling appointments and...


  • Woodbridge, Canada GSCI Advanced Photonics Full time

    _**Marketing Coordinator**_ Join the team at GSCI Advanced Photonics, a leading supplier of Night Vision and Thermal Imaging systems to Canadian and International Military and Law Enforcement customers. With over 30 years of experience, we pride ourselves on our ability to design, develop, and manufacture electro-optics systems that are used across the...


  • Woodbridge, Canada CloudMD Full time

    **Who We Are** Are you looking to further develop your career in the Healthcare industry with one of North America’s innovative healthcare providers? Our success is backed by enthusiastic people, ready to make a positive difference in the lives of over 10 million people through digital and enterprise health solutions. If you have a passion for providing...

  • Emerchandiser

    4 weeks ago


    Woodbridge, Canada Golf Town Operating Limited Partnership Full time

    Sporting Life Group, a Fairfax Financial Holdings Limited company, is a leading Canadian sports lifestyle retail organization comprised of two iconic banners, Golf Town and Sporting Life. Operating from coast to coast, both Golf Town and Sporting Life’s fleet of stores inspire Canadians to get outside and live an active lifestyle, whether it’s playing...