Hotel Front Desk Clerk

2 weeks ago


Kamloops, Canada Thompson Hotel Full time

**JOB REQUIREMENTS**:
**Education**:

- Secondary (high) school graduation certificate

**Experience**:

- Experience an asset

**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Clerical duties (i.e. faxing, filing, photocopying)
- Assist clients/guests with special needs
- Provide customer service

**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure

**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player

**HOW TO APPLY**:



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