Service Adviser
5 months ago
Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
- Education: No degree, certificate or diploma
- Experience: 2 years to less than 3 years
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Answer inquiries from clients and other company personnel
- Provide customer service
- Prepare and track work orders
- Establish administrative procedures
**Computer and technology knowledge**:
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Word
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- Team player
- Adaptability
- Positive attitude
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- As per collective agreement
**Long term benefits**:
- Deferred Profit Sharing Plan (DPSP)
- Group insurance benefits
- Life insurance
- Maternity and parental benefits
- Other benefits
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Travel insurance
- Wellness program
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