Front Desk Associate

3 weeks ago

Toronto, Canada Planet Fitness Full time

Overview:
**Who We Are**:
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of

**Who You Are**:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

Characteristics that will make you a perfect match for our Front Desk Associate:
**You**:

- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
- Pride yourself on your work while being punctual, reliable, and dependable.
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
- Act with integrity and show respect to everyone around you.
- Exhibit strong communication skills and have an ability to listen and empathize.
- Inspire and motivate others to achieve their goals.

**Responsibilities**:
**About the Front Desk Associate Role**:
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience

Daily responsibilities for the Front Desk Associate also include:

- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
- Perform prospective member calls and tours; assessing their membership needs.
- Execute retail transactions with accuracy and drive sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
- Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

Qualifications:
**About Your Qualifications**:

- 6-12 months of experience in a customer service environment is preferred
- Must be 18 years of age or older
- Willing to become CPR/AED Certified (Training provided by Planet Fitness)
- Basic computer proficiency

**Physical Demands of the Front Desk Associate**:

- Continual standing and moving throughout the club to accomplish tasks during shift.
- Continual communicating in person or on the phone to exchange information during shift.
- Must be able to lift up to 75 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Moving self in different positions, including bending and twisting, to accomplish tasks.

**More reasons to join Planet Fitness**
- Medical, Dental, and Vision Insurance*
- Vacation*/Sick Time/Holiday Pay
- Free Black Card Membership
- 401(k) Retirement Savings Plan
- Term Life Insurance*
- Healthcare and Dependent Care Flexible Spending Accounts*
- Employee perks and discounts
- Engaging team-building competitions and social events
- _Please note that certain benefits listed above are for full-time employees only_

E-Verify is used in the following states: Florida, Georgia, North Carolina, South Carolina and Alabama

**Health and Safety Requirements**:
***Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

  • Front Desk Associate

    2 weeks ago

    Toronto, Canada Planet Fitness Full time

    Overview: **Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining...

  • Front Desk Associate

    3 weeks ago

    Toronto, Canada One Academy Full time

    One Academy Front Desk Member Experience Associate**: - Morning and Weekends Currently Needed** **We are currently hiring to fill our opening shifts** **MORNINGS / 4:45AM - 10:45 AM + 6AM - 12PM** **WEEKENDS / 7:30AM - 2PM** **What is a Member Experience Associate?** This position will give you the opportunity to be part of a community that is bigger...

  • Overnight Front Desk Associate

    6 days ago

    Toronto, Canada Planet Fitness Full time

    Overview: **Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining...

  • Morning Front Desk Associate

    2 months ago

    Toronto, ON, Canada Equinox Fitness Club Full time

    Front Desk Associates, Pine Street Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle,...

  • Morning Front Desk Associate

    3 weeks ago

    Toronto, ON, Canada Equinox Fitness Club Full time

    Front Desk Associates, St James Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle,...

  • Morning Front Desk Associate

    1 month ago

    Toronto, ON, Canada Equinox Fitness Club Full time

    Front Desk Associates, Dumbo Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox...

  • Front Desk Receptionist

    1 month ago

    Toronto, Canada Flxme Inc. Full time

    **Front Desk Receptionist / Sales Associate** **Company**: Flxme Inc. **Location**: 573 Mt. Pleasant Rd., Toronto, Ontario **We’re looking for a Front Desk** **Receptionist / Sales Associate** to join our team. Flxme Inc. opened in 2018. We offer a convenient, customized, feel good way to improve our clients’ health through one-on-one assisted stretch...

  • Front Desk Manager

    3 weeks ago

    Toronto, Canada Hotel X Toronto Full time

    **Job description** A rewarding and challenging experience awaits you at Hotel X Toronto, a member of Library Hotel Collection. We are an International Hotel Company and pride ourselves on delivering a novel approach to hospitality. The Library Hotel Collection has a commitment to kind, unpretentious, customer-focused service that has resulted in numerous...

  • Front Desk Associate

    4 weeks ago

    Toronto, Canada One Academy Full time

    One Academy Front Desk Member Experience Associate**: - Morning Shifts and Weekends Required** **We are currently hiring to fill our opening shifts** **SHIFT 1 / 4:45AM - 10:45AM** **SHIFT 2/ 6AM - 12PM** **What is a Member Experience Associate?** This position will give you the opportunity to be part of a community that is bigger than fitness - as you...

  • Front Desk Associate

    4 weeks ago

    Toronto, Canada One Academy Full time

    ** One Academy Etobicoke Location - 1377 The Queensway** One Academy Front Desk Member Experience Associate**: - Morning, Evening and Weekend Shifts Available** **What is a Member Experience Associate?** This position will give you the opportunity to be part of a community that is bigger than fitness - as you introduce new members to Toronto’s most...

  • Fitness Club

    3 weeks ago

    Toronto, ON, Canada Equinox Fitness Club Full time

    Front Desk Associates, Brickell Heights Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga,...

  • Front Desk and Guest Services Associate

    2 months ago

    Toronto, Canada CEM Resorts Full time

    We are seeking a friendly, organized, and customer-service-oriented Front Desk/Guest Services Associate to join our team at the resort. The Front Desk/Guest Services Associate will be the face of the resort and play a crucial role in ensuring our guests have a memorable and enjoyable experience. **Responsibilities**: - Greet guests upon arrival and check...

  • Front Desk Associate

    2 months ago

    Toronto, Canada Calm Heart Studio Full time

    Looking for evening and weekend support duties include reception, light house keeping, attending to clients and light lifting. **Job Type**: Permanent **Salary**: From $15.50 per hour Schedule: - Evening shift - Monday to Friday - Weekend availability Ability to commute/relocate: - Toronto, ON: reliably commute or plan to relocate before starting work...

  • Front Desk Associate

    7 days ago

    Toronto, Canada Calm Heart Studio Full time

    Looking for evening and weekend support duties include reception, light house keeping, attending to clients and light lifting. **Job Type**: Permanent **Salary**: From $15.50 per hour Schedule: - Evening shift - Monday to Friday - Weekend availability Ability to commute/relocate: - Toronto, ON: reliably commute or plan to relocate before starting work...

  • Front Desk Associate

    7 days ago

    Toronto, Canada Calm Heart Studio Full time

    Looking for evening and weekend support duties include reception, light house keeping, attending to clients and light lifting. **Job Type**: Permanent **Salary**: From $16.00 per hour Schedule: - Evening shift - Monday to Friday - Weekend availability Ability to commute/relocate: - Toronto, ON: reliably commute or plan to relocate before starting work...

  • Hotel Front Desk Agent

    1 week ago

    Toronto, Canada Hampton Inn by Hilton Toronto Airport Corporate Centre Full time

    Hotel Front Desk Agent: We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will provide exceptional customer service and ensure a positive experience from check-in to check-out. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced...

  • Part-time Front Desk Receptionist

    1 month ago

    Toronto, Canada Flxme Inc. Full time

    **Front Desk Receptionist / Sales Associate** **Company**: Flxme Inc. **Location**: 573 Mt. Pleasant Rd., Toronto, Ontario **We’re looking for a part-time Front Desk** **Receptionist / Sales Associate** to join our team. Flxme Inc. opened in 2018. We offer a convenient, customized, feel good way to improve our clients’ health through one-on-one...

  • Front Desk Shift Leader

    1 month ago

    Toronto, Canada Pan Pacific Toronto Full time

    **_Come and join our fun, engaged and energetic team. Pan Pacific offers not only guests but our associate’s endless possibilities to restore the body and expand the mind. We offer exceptional benefits, training and perks that provide the basis for a renewing work experience._** **_We are an equal opportunity employer and we would love you to join our...

  • Front Desk Receptionist

    3 weeks ago

    Toronto, Canada Toronto Athletic Club Full time

    **OB TITLE**:Front Desk Receptionist **CLUB**:Toronto Athletic Club **DEPARTMENT**:Front Desk **REPORTS TO**:Front Desk Supervisor **About the Cambridge Group of Clubs** **About the Role** **Major/Specific Responsibilities** - Greet and check-in Members & Guests, Assist and direct with general inquiries; Always be aware of the Front Desk surroundings...

  • Front Desk Receptionist

    2 months ago

    Toronto, Canada Effi Bike Full time

    **Front Desk Receptionist** **Duties**: - Greet and welcome customers and visitors in a friendly and professional manner - Answer phone calls and direct them to the appropriate department or individual - Schedule appointments and manage the appointment calendar - Collect payments, and verify information - Assist with clerical tasks such as filing, faxing,...