Overnight Front Desk Associate

6 days ago

Toronto, Canada Planet Fitness Full time

Overview:
**Who We Are**:
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of

**Who You Are**:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

Characteristics that will make you a perfect match for our Overnight Front Desk Associate:
**You**:

- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
- Pride yourself on your work while being punctual, reliable, and dependable.
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
- Act with integrity and show respect to everyone around you.
- Exhibit strong communication skills and have an ability to listen and empathize.
- Inspire and motivate others to achieve their goals.

**Responsibilities**:
**About the Overnight Front Desk Associate Role**:
As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience

Daily responsibilities for the Overnight Front Desk Associate also include:

- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
- Perform prospective member calls and tours; assessing their membership needs.
- Execute retail transactions with accuracy and drive sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
- Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)

Qualifications:
**About Your Qualifications**:

- 6-12 months of experience in a customer service environment is preferred
- Must be 18 years of age or older
- Willing to become CPR/AED Certified (Training provided by Planet Fitness)
- Basic computer proficiency

**Physical Demands of the Overnight Front Desk Associate**:

- Continual standing and moving throughout the club to accomplish tasks during shift.
- Continual communicating in person or on the phone to exchange information during shift.
- Must be able to lift up to 75 pounds.
- Will encounter toxic chemicals during shift.
- Frequent cleaning and sanitizing of equipment and facilities.
- Moving self in different positions, including bending and twisting, to accomplish tasks.

**More reasons to join Planet Fitness**
- Medical, Dental, and Vision Insurance*
- Vacation*/Sick Time/Holiday Pay
- Free Black Card Membership
- 401(k) Retirement Savings Plan
- Term Life Insurance*
- Healthcare and Dependent Care Flexible Spending Accounts*
- Employee perks and discounts
- Engaging team-building competitions and social events
- _Please note that certain benefits listed above are for full-time employees only_

**Health and Safety Requirements**:
***Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

  • Night Auditor, Overnights

    1 week ago

    Toronto, Canada The Broadview Hotel Full time

    **Position: Night Auditor, Overnights (Front Desk Operations)** **The Role at a Glance**:This position plays a key role within our hotels. The Night Auditor is Responsible for overseeing the front desk operations on the overnight shift - hours are typically 11pm - 7am. Our overnight auditor is responsible for greeting and assisting guests and processing...

  • Front Desk Associate

    3 weeks ago

    Toronto, Canada Planet Fitness Full time

    Overview: **Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining...

  • Front Desk Associate

    2 weeks ago

    Toronto, Canada Planet Fitness Full time

    Overview: **Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining...

  • Front Desk Associate

    3 weeks ago

    Toronto, Canada One Academy Full time

    One Academy Front Desk Member Experience Associate**: - Morning and Weekends Currently Needed** **We are currently hiring to fill our opening shifts** **MORNINGS / 4:45AM - 10:45 AM + 6AM - 12PM** **WEEKENDS / 7:30AM - 2PM** **What is a Member Experience Associate?** This position will give you the opportunity to be part of a community that is bigger...

  • Front Desk Agent

    2 months ago

    Toronto, Canada DoubleTree by Hilton Toronto Airport Full time

    Must have hotel experience - Hilton Experience is an asset. - Customer Focused - 2-5 shifts per week, based on availability - Unionized position - Minimum 1 year hotel experience front desk/night audit experience required. - Part-Time availability. - Must be available for rotating shifts and must be available to work overnight. - This job requires long...

  • Service Associate

    3 weeks ago

    Toronto, Canada Shangri-La Hotels Full time

    Shangri-La, Toronto Make the most positive impact on guest experiences throughout all aspects of their stay, maximizing Colleague, Guest and Owner satisfaction. Demonstrate a high degree of identity and strives to provide a 5 diamond/5 star experience to guests, providing Shangri-La hospitality from caring people. Rotate between shifts in Front Office,...

  • Service Associate

    2 weeks ago

    Toronto, Canada Shangri-La Hotels Full time

    Shangri-La Toronto Make the most positive impact on guest experiences throughout all aspects of their stay, maximizing Colleague, Guest and Owner satisfaction. Demonstrate a high degree of identity and strives to provide a 5 diamond/5 star experience to guests, providing Shangri-La hospitality from caring people. Rotate between shifts in Front Office,...

  • Relief Overnight Front Desk Support Worker

    2 weeks ago

    Toronto, Canada YWCA Toronto Full time

    **Job Details**: - ** Job Position**: Relief Overnight Front Desk Support Worker, 1st Stop Woodlawn - ** Employment Type**:Relief - ** Work Hours**:Varied as needed **(Includes day, evenings and overnight shifts)**: - ** Salary**:$26.84 per hour (L5) - ** Location**:80 Woodlawn Avenue East, Toronto, ON, M4T 1C1 - ** Application Deadline**:Monday, February...

  • Front Desk Receptionist

    3 weeks ago

    Toronto, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Morning Front Desk Associate

    2 months ago

    Toronto, ON, Canada Equinox Fitness Club Full time

    Front Desk Associates, Pine Street Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle,...

  • Morning Front Desk Associate

    3 weeks ago

    Toronto, ON, Canada Equinox Fitness Club Full time

    Front Desk Associates, St James Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle,...

  • Morning Front Desk Associate

    1 month ago

    Toronto, ON, Canada Equinox Fitness Club Full time

    Front Desk Associates, Dumbo Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox...

  • Front Desk Receptionist

    1 month ago

    Toronto, Canada Flxme Inc. Full time

    **Front Desk Receptionist / Sales Associate** **Company**: Flxme Inc. **Location**: 573 Mt. Pleasant Rd., Toronto, Ontario **We’re looking for a Front Desk** **Receptionist / Sales Associate** to join our team. Flxme Inc. opened in 2018. We offer a convenient, customized, feel good way to improve our clients’ health through one-on-one assisted stretch...

  • Front Desk Manager

    3 weeks ago

    Toronto, Canada Hotel X Toronto Full time

    **Job description** A rewarding and challenging experience awaits you at Hotel X Toronto, a member of Library Hotel Collection. We are an International Hotel Company and pride ourselves on delivering a novel approach to hospitality. The Library Hotel Collection has a commitment to kind, unpretentious, customer-focused service that has resulted in numerous...

  • Overnight Front Desk Support Worker

    7 days ago

    Toronto, Canada YWCA Toronto Full time

    _YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse_ - people escape violence, move out of poverty and access safe, affordable housing._ - We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality._ **Internal and External Job...

  • Front Desk Associate

    4 weeks ago

    Toronto, Canada One Academy Full time

    One Academy Front Desk Member Experience Associate**: - Morning Shifts and Weekends Required** **We are currently hiring to fill our opening shifts** **SHIFT 1 / 4:45AM - 10:45AM** **SHIFT 2/ 6AM - 12PM** **What is a Member Experience Associate?** This position will give you the opportunity to be part of a community that is bigger than fitness - as you...

  • Front Desk Associate

    4 weeks ago

    Toronto, Canada One Academy Full time

    ** One Academy Etobicoke Location - 1377 The Queensway** One Academy Front Desk Member Experience Associate**: - Morning, Evening and Weekend Shifts Available** **What is a Member Experience Associate?** This position will give you the opportunity to be part of a community that is bigger than fitness - as you introduce new members to Toronto’s most...

  • Fitness Club

    3 weeks ago

    Toronto, ON, Canada Equinox Fitness Club Full time

    Front Desk Associates, Brickell Heights Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga,...

  • Front Desk Agent

    2 weeks ago

    Toronto, Canada Sonesta Full time

    **Job Description Summary** The Front Desk Agent sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to operate the front desk (including check in/checkout) and assist guests with inquiries and needs to make their stay with Sonesta a Wow. Ensure overall guest satisfaction. **Work...

  • Front Desk Agent

    5 days ago

    Toronto, Canada Sonesta Full time

    **Job Description Summary** The Front Desk Agent sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to operate the front desk (including check in/checkout) and assist guests with inquiries and needs to make their stay with Sonesta a Wow. Ensure overall guest satisfaction. **Work...