Airport Helpdesk Technician

2 weeks ago


Montréal, Canada ESP Global Full time

**What About the Role**:
As the On-site Airport Helpdesk Technician (6 months Contract), you will report to the regional operations manager working as part of our client’s team to provide and maintain continuity of service for all desktop devices (hardware, software, and connectivity) for the customer and resolve any onsite technical issues which may occur within agreed contractual service levels.

**What You’ll Do**:

- Work closely with customer system administrators and project managers to deliver and complete all project tasks
- Inventory new IT devices and equipment
- Installation of various IT workstations and peripheral devices in an airport environment
- Imaging, configuration and testing new workstations and peripheral devices
- Identify issues and quality control
- Troubleshoot and resolve device or network connectivity issues
- Escalate issues to customer as engineers as necessary
- Detailed tracking and asset management

**What You’ll Need**:

- 1-2 years IT maintenance and support experience
- A+ or equivalent certification a plus
- On-site training will be provided
- IT support and troubleshooting experience, including knowledge of Microsoft Desktop software (Windows 7/10, Office Suite) and operating systems, as well as a working knowledge of IT hardware.
- Self-motivated with a willingness to learn and adapt to any new change or situation in a dynamic project environment
- Able to communicate cross functions
- Able to lift 20-30 pounds if need
- Bilingual (English/French)

ESP offer competitive salary, pension (50/50) or 401k, health & medical benefits, life assurance and access to ongoing training and career development.

ESP Global Services is a world-class IT services organization that specializes in enterprise managed services, infrastructure engineering, and global field support, due to continued growth and customer acquisition are looking for an On-site Airport Helpdesk Technician based at client site in Montreal, QC
- ESP Global Services is an Equal Opportunity Employer_



  • Montréal, QC, Canada Air Canada Full time

    Job Description: The Airport Service Help Desk Specialist provides 24/7, 365-day support to Airport Amadeus/Altea DCS users worldwide and E-ticket partners when required. Provide day of oversight of ops and act as a point of contact for the Airport Service Help Desk coordinators providing assistance and technical expertise to on shift team. [ads1] Job...


  • Montréal, Canada Air Transat Full time

    Our role is to brighten the everyday life by the joy of the holidays. At Air Transat, we work with respect, diversity, pride and belong to one of the largest integrated tourism companies in the world. Choosing Air Transat means having a competitive compensation and a full range of benefits, including travel benefits, but first of all, it means working with a...

  • Helpdesk Agent

    2 weeks ago


    Montréal, Canada Intelcom Full time

    Ride the next mile with us! - Technician, IT support In this position, you will have the opportunity to provide day-to-day IT support to all company users, as well as help the team with various projects. Main responsibilities: - Order and install all IT and technological equipment in new stations - Set up technological tools for new users - Maintain user...

  • IT Helpdesk Analyst

    3 days ago


    Montréal, QC, Canada Drakkar Digital Full time

    Our client is looking for a Level 1 IT Support Technician to join a dynamic and growing team. Provide technical support to local and remote users Manage the inventory of equipment, software and license compliance Replace and assign computer equipment Manage VOIP and cellular phone systems Assist the team in charge of developing and testing new...


  • Montréal, Canada TLD USA Full time

    The Area Service Technician (AST) will represent TLD and its fundamentals to our customers. He/she will perform troubleshooting, operations support, service repairs, service bulletins and training classes. TLD designs and manufactures a comprehensive range of Ground Support Equipment (GSE) for the aviation ramp environment. **Areas of...


  • Montréal, Canada Solotech Inc Full time

    **Job summary**: - Founded over 40 years ago, Solotech is a world leader in audiovisual and entertainment technology with 18 strategic locations in Canada, the United States, the United Kingdom and China. Thanks to an inventory encompassing over 300 renowned manufacturers, Solotech is the single source for audio, video, lighting, rigging, soft goods,...


  • Montréal, Canada Solotech Inc Full time

    **Job summary**: Founded over 40 years ago, Solotech is a world leader in audiovisual and entertainment technology with 18 strategic locations in Canada, the United States, the United Kingdom and China. Thanks to an inventory encompassing over 300 renowned manufacturers, Solotech is the single source for audio, video, lighting, rigging, soft goods, control...


  • Montréal, Canada Biesse Group Full time

    Biesse Group is a global leader in technologies for processing wood, glass, stone, plastic and metal. It designs, manufactures and distributes machines, integrated systems and software for manufacturers of furniture, door/window frames and components for the construction, shipbuilding and aerospace industries. It invests on average 14 million Euros per year...


  • Montréal, QC, Canada Hertz Full time

    Doit être disponible pour travailler les soirs et les fins de semaine. Le technicien en pneus et lubrifiants effectue la rotation des pneus et les vidanges d'huile sur tous les véhicules de la flotte Hertz. Les responsabilités supplémentaires incluent la maintenance préventive et la réalisation des documents et des rapports appropriés. Suivez...


  • Montréal, Canada High Point GPS Full time

    The role of the Senior IT Support Technician is responsible for resolving technical support issues, software and hardware implementation, and network operation. The role will report to the Manager of IT Operations and work with all members of the Support team as well as other departments within the business. Duties & Responsibilities: Working as a member of...


  • Montréal, QC, Canada TLD Full time

    The Area Service Technician (AST) will represent TLD and its fundamentals to our customers. He/she will perform troubleshooting, operations support, service repairs, service bulletins and training classes. TLD designs and manufactures a comprehensive range of Ground Support Equipment (GSE) for the aviation ramp environment. Areas of opportunity: ...


  • Montréal, Canada High Point GPS Full time

    The role of the Senior IT Support Technician is responsible for resolving technical support issues, software and hardware implementation, and network operation. The role will report to the Manager of IT Operations and work with all members of the Support team as well as other departments within the business. Duties & Responsibilities: Working as a member of...


  • Montréal, QC, Canada TLD Full time

    The Area Service Technician (AST) will represent TLD and its fundamentals to our customers. He/she will perform troubleshooting, operations support, service repairs, service bulletins and training classes. TLD designs and manufactures a comprehensive range of Ground Support Equipment (GSE) for the aviation ramp environment. Areas of opportunity: ...

  • Technicien Ti

    5 days ago


    Montréal, Canada RÉSEAU ÉPISODE Full time

    **Technicien Niveau 1 - sur la route** **1.0 Description du poste** En tant que technicien de support usagers (niveau 1) chez Réseau Épisode, vous utiliserez vos compétences techniques et de service à la clientèle pour fournir aux clients un support de qualité pour une gamme de problèmes quotidiens. Notre département fournit aux clients une...


  • Montréal, Canada Air Transat Full time

    Our role is to brighten the everyday life by the joy of the holidays. At Air Transat, we work with respect, diversity, pride and belong to one of the largest integrated tourism companies in the world. Choosing Air Transat means having a competitive compensation and a full range of benefits, including travel benefits, but first of all, it means working with a...


  • Montréal, QC, Canada Moment Factory Full time

    At Moment Factory, each new project is a blank page awaiting the creativity and talent of our whole team, no matter the individual responsibilities, roles, or fields. Our desire to innovate, to take risks, and to learn from our mistakes and from each other is what allows us to create collective projects that go above and beyond. Today, thanks to a team of...