Manager, People and Operations

3 weeks ago


Nanaimo, Canada Maximus Full time

Company Profile:
This is a wonderful team-based working environment, and an opportunity to work with a great team of people who are dedicated to helping and making a difference in people's lives.

**Job Description**:
**A day in the life**

The Manager of People and Operations spends their days making sure our teams have everything they need to succeed. You will work onsite, across various locations within the region, to support our teams in delivering high quality and impactful employment services for jobseekers and employers. This includes:

- Change management expertise:_ we’re going through some big changes in how we deliver services. Your role is to develop approaches and plans that ensure we are all on a productive and successful journey towards our new model. It will be your job to keep a pulse on how our teams are adapting to the changes, identify any resources needed to support them, and adjust our change path as needed.
- People and culture management_: We assist the full spectrum of individuals seeking employment from recent graduates to vulnerable populations across our communities providing them with customized solutions to improve their lives. Your role will focus on supporting the Service Delivery Managers and Community Engagement Managers in succeeding in their roles through collaborative leadership approaches and regular performance management meetings. As a people manager, you will work with your fellow leadership team to create positive, empowering workplaces through a lead by example style, and by hiring and developing team members committed to serving or committed to improving the lives of the marginalized within the community by demonstrating/modeling compassion, respect and inclusiveness for colleagues and clients.
- Contract management:_ the services we offer are outlined under an agreement with the government that specify a variety of performance, delivery, administrative, policy, and legislative requirements. Your role will be to act as an expert in all matters related to ensuring we remain compliant with those agreements through weekly, monthly, and quarterly review and reporting practices.- Stakeholder relationship management:_ Community and employer relationships are critical ensuring successful outcomes for our clients. Working closely with the Community Engagement Manager, you will support the development and maintenance of strong partnerships across key stakeholder groups. This role also holds responsibility for relationship management with the approved sub-contractors at the management including ensuring contractual FTEs are reliability available and provisioned.
- Facilities management_: we operate across several, public-facing locations in each region with sites varying from 4-6 to over 20 team members. In addition to our team members, we host clients, partners, events, and different stakeholders daily in each of our sites. Your role is to ensure we offer reliable and accessible services in a safe and professional environment.

**What we’re looking for**

To succeed in this role, you have:

- a passion for helping people succeed - both clients and team members
- a commitment to community-driven and social impact driven approaches
- strong knowledge of organizational change theories and approaches
- led successful, major change initiatives in the past
- a strong track record managing complex, operational environments
- previous experience managing complex programs
- deep knowledge of people and performance management practices
- an ability to build strong relationships and trust with people through transparency and strong communication skills
- a coaching and mentorship style management approach
- experience monitoring, forecasting, evaluating, and reporting on contractual obligations
- excellent collaboration skills

Additional Information:

- What we offer:_
- Competitive Salary
- Comprehensive Benefits Package, including RRSP match, extended health, prescription drug coverage, dental, paramedical, generous vision care, and more
- 4 weeks’ vacation to start
- 6 Personal days in addition to 6 Sick per year
- Ability to make a difference and lasting impact

**Compensation: $70,000 - $80,500**

**_
We respectfully acknowledge the Coast Salish, Lək̓ʷəŋən, W̱SÁNEĆ, Stó:lō, and Syilx peoples on whose unceded lands we are grateful to live, work and play_


  • Manager of People

    1 month ago


    Nanaimo, Canada Island Crisis Care Society Full time

    The Island Crisis Care Society is looking for their next **Manager of People & Culture**! This is an in-office role in Nanaimo, BC. - Compensation_ - $70,000 to $80,000 Annual Salary - Health, Dental & Vision Benefits - Municipal Pension Plan - Key Responsibilities_ - Take ownership of day-to-day HR operations in the following areas: - recruitment, -...

  • Operations Manager

    2 days ago


    Nanaimo, Canada Westerra Equipment Full time

    **Westerra Equipment** sells, rents, and fixes equipment in **British Columbia**. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders, and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry,...


  • Nanaimo, Canada BC Ferries Full time

    Job Description: **ADVISOR, PEOPLE EXPERIENCE** Nanaimo BC Ferries is focused on the future of what it means to be an integrated HR team, and we are looking for some professionals committed to continual improvement and engaged HR practices. As a Human Resource professional working with a team in one of our major terminals, you are a self-starter who...

  • Signal Operator

    1 day ago


    Nanaimo, Canada National Defence and Canadian Armed Forces Full time

    **Army Signal Operator**: - **Canadian Army Reserves, 39 Signal Regiment**_ **Employment with the Army Reserves** Looking for a sense of adventure to compliment your day-to-day role as a student or employee? 39 Signal Regiment has exciting opportunities for part-time employment in Vancouver, Victoria, Nanaimo, and Kelowna! Being a Reservist is flexible,...

  • People Greeter

    5 days ago


    Nanaimo, British Columbia, Canada Walmart Canada Full time

    Position Summary...To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty.What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is...


  • Nanaimo, Canada Groupe Dynamite Inc. Full time

    Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of _Montreal's Top Employers 2020_ and as one of _Canada’s Top employers for Young people 2020_! Be part of our team! We are currently looking for a Visual Assistant. The Visual Assistant reports to the Store Manager...

  • Operations Manager

    2 days ago


    Nanaimo, Canada You Move Me Full time

    **ABOUT US** We are a small family-run operation looking for a new leader to add to our team! You Move Me is a company of high performers. Our mission is to revolutionize the local moving industry through the consistent delivery of our world-class Customer Experience. We recognize that every member of our Move Me Team is a vital contributor to this vision....

  • Director, People

    1 month ago


    Nanaimo, Canada Federated Co-operatives Limited Full time

    Mid Island Co-op invites applications for the position of Director, People & Culture, to lead the HR function for our passionate and growing team! Who We Are Located on Vancouver Island, BC, Mid Island Co-op has been in business since 1959 and was created by local citizens as an alternative way to provide themselves with goods and services. We currently...

  • People Greeter

    1 day ago


    Nanaimo, Canada Walmart Canada Full time

    **Position Summary... **:To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty. **What you'll do...**: 1. Provides and promotes friendly and fast service for every customer both incoming and outgoing at the store front through positioning at the entrance/exit...

  • Manager of Operations

    1 month ago


    Nanaimo, Canada CBI Health Group Full time

    **As** **Manager Operations and Customer Support, you will**: - Lead team engagement initiatives for retention of non-clinical staff; work collaboratively with the Clinic Manager, Regional Manager and Manager of Clinical Services - Coach, mentor, develop and performance manage non-clinical team members through consistent use of PPD process - Execute plans...

  • Director, People

    1 month ago


    Nanaimo, Canada Federated Co-operatives Limited Full time

    Mid Island Co-op invites applications for the position of Director, People & Culture, to lead the HR function for our passionate and growing team! Who We Are Located on Vancouver Island, BC, Mid Island Co-op has been in business since 1959 and was created by local citizens as an alternative way to provide themselves with goods and services. We currently...

  • Operations Manager

    6 days ago


    Nanaimo, Canada Zamola Delivery Services Full time

    Job Overview: **Responsibilities**: - Develop and implement operational strategies, policies, and procedures to improve productivity and efficiency. - Monitor and analyze key performance indicators (KPIs) to track the company's performance. - Collaborate with other departments to streamline processes and optimize workflows. - Manage budgeting, forecasting,...

  • Liquor Store Manager

    1 month ago


    Nanaimo, Canada Bold and Cold Liquor Store Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Liquor and wine store **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales -...


  • Nanaimo, Canada BC Ferries Full time

    Job Description: **PEOPLE EXPERIENCE COORDINATOR** Nanaimo 12-month Term Certain With a cheerful and enthusiastic nature, you provide a full range of Human Resources administrative and employee-related services, including processing, verifying, and registering relevant documentation, preparing various reports and spreadsheets, and maintaining employee...


  • Nanaimo, Canada Commissionaires Victoria, The Islands And Yukon Full time

    **Join Commissionaires!** Our focus is on our customers and our team members. As Canada’s only not-for-profit security company, over 90% of our revenues go directly back to our team members in wages, health & dental benefits, RRSP contributions, employee recognition programs, and more. Be part of a great team where your contribution is recognized. We offer...


  • Nanaimo, Canada Commissionaires Victoria, The Islands And Yukon Full time

    **Join Commissionaires!** Our focus is on our customers and our team members. As Canada’s only not-for-profit security company, over 90% of our revenues go directly back to our team members in wages, health & dental benefits, RRSP contributions, employee recognition programs, and more. Be part of a great team where your contribution is recognized. We offer...


  • Nanaimo, Canada Lululemon Full time

    Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Operations Supervisor

    4 weeks ago


    Nanaimo, Canada Environmental 360 Solutions Full time

    **Operations Supervisor** **Full Time** **Location: Nanaimo** **Job Summary** We are looking for an Operations Supervisor for our growing liquid waste division, based out of our Nanaimo location. **Roles & Responsibilities** **Desired Skills & Experience** - Previous operations leadership experience - Previous sanitation industry experience and product...


  • Nanaimo, Canada Vancouver Island University Full time

    Manager, Operational SecurityAs Vancouver Island University grows its infrastructure, which includes new student housing to meet heightened demand, our security requirements are expanding accordingly. Under the interim guidance of the CFO & VP Administration, and in partnership with the Manager of Campus Security, this role carries the shared responsibility...


  • Nanaimo, British Columbia, Canada Vancouver Island University Full time

    Manager, Operational SecurityAs Vancouver Island University grows its infrastructure, which includes new student housing to meet heightened demand, our security requirements are expanding accordingly. Under the interim guidance of the CFO & VP Administration, and in partnership with the Manager of Campus Security, this role carries the shared responsibility...